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Tutor.com, Inc.:What's it like to work here?

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Reviews for Tutor.com, Inc.

Review factors

Feel-Good Factor

Company Culture
3.75
Support from management
3.75
Teamwork
3.00
Freedom to work independently
4.00
Internal Communication
3.13
Office / Work Environment
3.17
Environmental Friendliness
3.17
Work-Life Balance
3.38
Challenging Work
3.17
Inclusive / Diverse
4.17

Career factor

Gender Equality
4.25
Attitude towards older colleagues
4.00
Career Development
2.88
Overall compensation for your work
2.38
Company Image
3.25
Job Security
3.38
Handicapped Accessibility
4.17
Workplace Safety
4.33
Benefits

The following benefits are offered

Flex. working hours in 6 of 8 reviews Parking in 1 of 8 reviews Easy access to public transportation No stock or equity options 401(k) in 2 of 8 reviews No onsite daycare facility No reimbursed daycare Ability to work remotely in 3 of 8 reviews Desirable office location in 1 of 8 reviews No tuition assistance No Paid Parental Leave 401(k) Match in 3 of 8 reviews No flexible spending account Paid time off in 1 of 8 reviews Healthcare (including vision and dental) in 1 of 8 reviews No relocation allowance No life insurance

The following perks are offered

On site cafeteria in 1 of 8 reviews No meal or transportation allowance No health and wellness programs No employee discounts No vehicle allowance No employee events Pet friendly/Pets allowed in 1 of 8 reviews No fitness center on site Free Snacks/Drinks in 1 of 8 reviews
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Reviews

  • 03.Dec 2017
  • Employee

Company Culture

Company sends out monthly newsletters that contain tips.

Support from management

The tutor mentor has been very helpful with suggestions but senior management does not appear to be flexible. I've lost out on ratings bonuses both because of an abusive student and bugs in the system but they have showed zero flexibility on these issues. I am a little upset about Management's attitude about abusive student. It does not seem like they have my back on this.

Freedom to work independently

Complete flexibility on work hours and location. You have to schedule pretty quickly when the scheduling opens.

Career Development

This isn't really going to get you a well paying job.It will help you reinforce basic concepts. It's better on your resume than working say at Walmart.

Overall compensation for your work

It will put put food on the table and maybe pay for your rent if it is very low.

Office / Work Environment

I am a Computer Science tutor in C++, Java and Python.

The vast majority of students are very appreciative. My tutor Mentor has been very supportive in helping me learn tutor.com regulations (of which there are numerous).
You need to type an awful lot as a programming tutor. Th tools we are provided to do the job, have gotten significantly better in the last few months.

Some of the students think you are a paid "program writing service". They log in a few hours before the assignment is due and they want you to write the entire program. Others, want to learn and allocate enough time to learn themselves.

Environmental Friendliness

No need to clog up the highways commuting -:). You can be anywhere in the country and still working. I've worked in Washington State, New Jersey and Arizona, at JFK Airport, SFO, Starbucks and various other Wi Fi locations.

Work-Life Balance

Complete flexibility on work hours and location.

Workplace Safety

You are working on your own . It's pretty safe if your home or Starbucks is safe.

Challenging Work

I would break the work into 3 categories.
1. 80% Simple and Repetitious: You will get 10 students asking about the same simple problem.

2. 10%: To complicated to handle with student waiting: These questions would require you to read up on a new field but you can't do that and keep student entertained every 30 seconds. Students will downgrade you when you can't do their assignment

3. 10%Sweet spot: Just enough difficulty so you can learn something new and keep the student entertained.

Company Culture
4.00
Support from management
4.00
Teamwork
3.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
2.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Ability to work remotely is offered
  • Company
    Tutor.com, Inc.
  • City
    New York
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Temporary
  • Department
    Others
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  • 15.Nov 2017
  • Employee

Suggestions for improvement

  • Increase pay, change the rating system

What I like about the company

Flexible hours, online tutoring

What I dislike about the company

Low pay, not enough hours, biased rating system

Company Culture
4.00
Support from management
4.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
3.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
3.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Ability to work remotely is offered
  • Company
    Tutor.com, Inc.
  • City
    New York
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 13.Nov 2017
  • Employee

Suggestions for improvement

  • Increase pay, more support from mentors

What I like about the company

Work from home Flexible hours

What I dislike about the company

Low pay, hard to find students

Company Culture
4.00
Support from management
5.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
2.00
Work-Life Balance
5.00
Company Image
2.00
Job Security
4.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Ability to work remotely is offered
  • Company
    Tutor.com, Inc.
  • City
    New York
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 10.Feb 2017
  • Employee

Suggestions for improvement

  • More hours could be available to work.

What I like about the company

I like that we are given freedom to set our own schedules. We also have a lot of decision making freedom within clear parameters. Management values and supports their emploees. There's a great mentoring program in place.

Company Culture
4.00
Support from management
5.00
Teamwork
3.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered 401(k) is offered 401(k) Match is offered
  • Company
    Tutor.com, Inc.
  • City
    New York
  • Are you a Current or Former Employee?
    Current employee
  • Position
    C-Suite / Leadership
  • 12.Nov 2015
  • Employee

Company Culture

The front line workers are treated badly and aren't properly compensated for their costs and efforts. It is equally clear that the management is treated very differently.

Support from management

When I complained that they were underpaying us they just said they had always been doing that and that it was intentional.

Teamwork

The management takes the position that customer feed back should determine all raises and promotions and they don't consider that the customers are mostly children so their customer reviews often depend on if you are willing to break the rules for them.

Internal Communication

My experience was that the only feedback I got was largely negative and otherwise I was largely ignored.

Gender Equality

they treat everyone badly but more or less the same.

Career Development

There is no career path for front line employees.

Overall compensation for your work

the pay is mediocre at best but they do have a 401k plan. no other benefits for front line staff

Office / Work Environment

They have an automated system for tracking when people are logged in and working and they dock you for any time you are not logged in. No breaks of any kind are paid. If you need to go to the bathroom you have to log out and you are not paid.

Environmental Friendliness

Their social awareness is nonexistent.

Work-Life Balance

They are oblivious to work life balance issues for the front line employees.

Company Image

It seems like the higher ups are very happy but the front line people are just drones

Job Security

no job security hours change wildly from week to week. The summer is much slower but how much slower varies wildly.

Handicapped Accessibility

Can't tell I have never been to the office.

Workplace Safety

They might at the corporate offices but anyplace else would be anyone's guess.

Inclusive / Diverse

I can't really tell but it seems like it is setup for the workers to be married women with kids who have a husband with a full time job. It isn't real income that you could live on.

Suggestions for improvement

  • Make customer feedback a smaller part of the review process and have a more objective process for promotions, raises and bonuses.

What I like about the company

I liked the flexible scheduling

What I dislike about the company

They don't pay very well and dock the workers for any second they are not producing. They let the children customers dictate who gets raises, bonuses and promotions without considering that they might have a skewed view.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
2.00
Attitude towards older colleagues
2.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
2.00
Environmental Friendliness
1.00
Work-Life Balance
2.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
2.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Flex. working hours is offered 401(k) is offered 401(k) Match is offered
  • Company
    Tutor.com, Inc.
  • City
    New York
  • Are you a Current or Former Employee?
    Former job since 2007
  • Position
    Others
  • Department
    Others
  • 18.Nov 2016
  • Employee
Company Culture
3.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
4.00
Attitude towards older colleagues
2.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
2.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
3.00
Challenging Work
2.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Parking is offered Desirable office location is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Tutor.com, Inc.
  • City
    New York
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Finance

The following perks were offered to me

On site cafeteria is offered Pet friendly/Pets allowed is offered Free Snacks/Drinks is offered
  • 14.Dec 2015
  • Employee
  • FORBES
Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
4.00
Workplace Safety
5.00

The following benefits were offered to me

Flex. working hours is offered
  • Company
    Tutor.com, Inc.
  • City
    New York
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 08.Dec 2015
  • Employee
  • FORBES
Company Culture
5.00
Support from management
5.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
5.00

The following benefits were offered to me

Flex. working hours is offered
  • Company
    Tutor.com, Inc.
  • City
    New York
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee