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U.S. Security Associates:What's it like to work here?

United States Industry Service and Support
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U.S. Security Associates experience report

  • 28.Aug 2017
  • Employee

The only job where you succeed by not caring.

2.06

Company Culture

While there is some nice and helpfup staff, all in all the higher ranks act like obnoxious children to each other and especially to those below them.

Support from management

Many of times they would just talk down to you, treat you as suspicious, and make you doubt yourself on everything.

Teamwork

There is no team work to speak of. The higher chain leaves it's employees in the lurch, but when a partnered company complains suddenly they remember they're of authority over you. Half of the time I'd forget their names as I rarely saw them unless I happened to be at the office.

Freedom to work independently

There is autonomy, but only when you stop letting them bully you. To put this into perspective, you are being paid a hair above minimum wage, you will not see a raise, trying to get time off is a hassle, there's no vacation time from what I heard... Pretty much any incentive is gone. Than to top it all off the bad attitudes.

Internal Communication

There really is only two modes of communication: None, or lecturing.

Gender Equality

As I said as far as a progressive company they manage that much. It might just be coincidental.

Attitude towards older colleagues

Older people do better in security with flexible hours and many retired interested in part time to avoid overtime pay. (Which given the wage is basically regular pay...) so this is one of the few elderly friendly companies. I use the term friendly loosely.

Career Development

None. You will not see improvement in any field or be acknowledged. I mean if you want to see a revolving door of co-officers and supervisors go for it.

Overall compensation for your work

Predominately their contract is with Wal-Mart and Winn-Dixie.

Wal-Mart and Winn-Dixie employees get paid more...

And because it's so easy for their staff to complain to your staff you may as well consider their store supervisors your supervisors.

So more pressure for a lot less pay. I'm not talking twenty cents but like two dollars less per hour.

Office / Work Environment

There is no environment to speak of because as I said, you are thrown into a situation, expected to handle it yourself, but if they don't like the way you're doing things oh boy will you hear about it.

Environmental Friendliness

Considering who the company is contracted with...that's a big negatory.

Work-Life Balance

You really just have to avoid their calls, first they will ask you nicely to fill in spots, than it just becomes expected, sometimes they'll just outright gaslight and try to trick you. All the while they're still unappreciative and it does not present you as a reliable member of the team. They don't consider you part of their team. They're less like a functioning unit and more like a controlling ex girlfriend.

Company Image

Let's face it among security guards we know if it isn't G4S it's pretty much on borrowed time anyway. However most people have similar or even worse things to say than I about this particular company. I'm sure all companies have their problems, but if you have everything to lose you don't take it out in your workers and lose it faster.

Job Security

The only reason they can't fire you is they need you. They won't tell you that but I make sure everyone I trained knows it. All security companies are by law required to fulfill their posts. If they don't they get fined. That's why they're calling you all hours of the day when someone didn't show up.

Now obviously this isn't full proof, but in a post-Reagan age this is as close as you are going to get to unionized work. They can only fire you when they have enough backup employees to parasite off of. And with the way millenials quit, and I can't blame them...you're not going anywhere.

Handicapped Accessibility

The office isn't even really handicap accessible and many employees have brought up physical and mental disabilities which they just roll their eyes at. I said early they were fairly progressive, but I'd take sensitivity of people's needs over diversity any day.

Workplace Safety

It is your responsibility to get in touch with them if something happens to you. If something happens to you on the job they might not know until the next day or later. Remember, noone is there to actually supervise you. Just remind you your place.

Challenging Work

If you did exactly as you were told by the letter well...nothing would change. Wal-Mart or Winn-Dixie would still complain, they'd still blame you, and at the end of the day they aren't there so they don't know the culture and the needs of that particular store. One thing you always expect in security is to stand or walk a lot, for the job to be boring, but that's not enough for them and they have to stress you out with concerns you don't need and criticisms unwarranted. Pretty much if you show up you're a decent employee. And considering the lip and the pay that's why many don't even do that.

Inclusive / Diverse

This is about the only area I guess they shine. Young, old, male, female, black, white, brown...they are all there and all of different rank and experience in the company. But equality doesn't account for much if everyone is just equally miserable.

Suggestions for improvement

  • Just treat people better if you expect them to stick around and if you can't manage that get some different contracts so that when they DO leave, it didn't feel like a big waste of time.

What I like about the company

Some individuals were really nice and I'd talk to them outside of work. This is less their doing and more so just I met some cool people.

What I dislike about the company

While there's much on the table anyone would back me up on...I think at the end of the day it's just a glorified retail job that urks me the most. You know I got my license, pay for that license, renew it every year, and even did a test to join the company to begin with... I proved myself five times over before my first day and all I have to show for it is sass, scolding, and scoffs. This isn't even a company you can dolly up your resume with. Who cares if you mall cop a Winn-Dixie?

Company Culture
2.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
3.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
2.00
Company Image
2.00
Job Security
3.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Healthcare (including vision and dental) is offered
  • Company
    US Security associates
  • City
    Tampa
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Employee
  • Department
    Others

There are no statements for this review yet.

Company response

The review above has been updated on Aug 28, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!