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UGI Utilities, Inc.:What's it like to work here?

United States Industry Energy
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UGI Utilities, Inc.UGI Utilities, Inc.UGI Utilities, Inc.
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Review averages

  • 6 employees say

    Excellent (4)
    66.666666666667%
    Good (1)
    16.666666666667%
    Satisfactory (0)
    0%
    Subpar (1)
    16.666666666667%
    3.78
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for UGI Utilities, Inc.

Reviews - What employees say

3.78 Employees say
0.00 Applicants say
  • 21.Feb 2018
  • Employee

Overall compensation for your work

These are utility jobs, they are reliable but UGI is low on the pay scale, even for a utility. Also the benefits are mediocre.

Work-Life Balance

Work life balance is good for office personnel, decent of management, and it varies for field personnel based on the size of your specific office.

Company Culture
3.00
Support from management
2.00
Teamwork
4.00
Freedom to work independently
3.00
Internal Communication
2.00
Career Development
4.00
Overall compensation for your work
2.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
5.00
Challenging Work
4.00

The following benefits were offered to me

is offered is offered is offered
  • Company
    UGI Utilities, Inc.
  • City
    Reading
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

is offered is offered

Suggestions for improvement

  • I would only suggest improving communication, maybe by having a sort of "ambassador" between departments that could meet every other week or so and just share company information between each other. I think that would help with the communication blocks that the company sometimes suffers from, and would give employees a "go-to" person if they have any questions that pertain to a department other than their own.

What I like about the company

UGI is all about making you feel comfortable, all of the supervisors have open-door policies in place, and the work environment can be changed easily to accommodate anyone. They also put a high value on promoting from within rather than hiring outside people who are maybe not as familiar with the industry as a current employee. Wages are competitive, a new hire gets excellent benefits (immediate 401K enrollment, 3 weeks paid vacation, personal and sick days), and raises are all but guaranteed yearly. Performance is checked often to make sure that you are fulfilling your job duties. They also care more about fixing a "problem" with your work rather than just outright firing an employee, they would rather keep you and show you that you are valuable to the company.

What I dislike about the company

As with a lot of large companies, communication is lacking, especially between different departments within the company as a whole. Also, while the wages are competitive and reviews usually provide a raise, the review process is long and requires a lot ofapprovals, which can delay new wages taking effect, causing a lump sum of retro pay to be added to one paycheck once the performance review is approved.

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
3.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

is offered is offered is offered is offered is offered is offered is offered is offered is offered is offered is offered is offered
  • Company
    UGI Utilities, Inc.
  • City
    Reading
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

is offered is offered is offered is offered

Suggestions for improvement

  • The only thing I would change would be getting an occurrence or ""strike"" against you when working in the call center if you are sick and need to call off or use sick time. You can't plan illness, so I do not think that it's fair to penalize someone for beng sick.

What I like about the company

I have had great managers throughout my 2.5 year career at UGI - they have always been kind, accommodating, and understanding, without sacrificing productivity and the good of the company. I was promoted twice within 2 years, once after 6 months and againafter a little over a year, so accomplishments and hard work are recognized. There are lots of options and opportunities to move to different departments in the company, and they prefer to promote from within rather than bring in someone new who does not now much about the company.

What I dislike about the company

Communication (as in many companies, large and small) is not the best at times. In my current position I am the only one doing this job, so communication with me is much better than when I worked in the Call Center. Sometimes we used to rely on rumors or nformation from coworkers rather than information coming from a manager or higher up.

Company Culture
4.00
Support from management
5.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
4.00

The following benefits were offered to me

is offered
  • Company
    UGI Utilities, Inc.
  • City
    Reading
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Other company profiles

Review averages

  • 6 employees say

    Excellent (4)
    66.666666666667%
    Good (1)
    16.666666666667%
    Satisfactory (0)
    0%
    Subpar (1)
    16.666666666667%
    3.78
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

UGI Utilities, Inc.
3.78
6 reviews

Industry average (Energy)
3.21
22,085 reviews

kununu average
3.28
2,613,000 reviews