Ultimate Software: What's it like to work here?

Ultimate Software

94 reviews from employees

kununu Score: 4.5Recommendation: 90%
Breakdown

94 employees rated this employer with an average of 4.5 points on a scale from 1 to 5.

83 employees recommended the employer in their reviews. The employer was not recommended in 9 reviews.

A company made in heaven!

5.0
Recommended
EmployeeWorked in Research/development at Ultimate Software in Fort Lauderdale, FL at the time of review.

What I like

I am in my 60s, disabled and Ultimate makes me feel like I can still work there in 20 years. I am included, treated like a human being and valued for my work experience!

What I dislike

nothing!

Suggestions for improvement

More RSUs, bring back department trips such as Club


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Company Response

Thank you so much for this amazing review - we really appreciate it! And we will definitely take your suggestions into consideration.

Overall a great place to work, which is probably why we've been listed as the best place to work in technology.

4.6
Recommended
EmployeeWorked at Ultimate Software in Weston, FL at the time of review.

What I like

I love being able to work from home, and I work on a team of great people. My manager is never looking over my shoulder but always there when I need him.

What I dislike

There's very much a work hard play hard, hard drinking culture. While we are encouraged to take time off, the workload and expectations sometimes make work life balance difficult. There's a lot of room and support for professional growth, both laterally and upwards, but few roles have anywhere to go up that's not a management position. While the total compensation is very reasonable, salaries are a bit on the low side, and there is significant inequality in salaries between high level and low level employees (though granted, much less inequality than most companies). An example is the 401k matching, which has a much higher cap than most companies (50% of EE contributions, no limit), practically speaking it's less if the average employee who can't contribute much. For comparison, a theoretically worse match of 100% for first 3% and nothing after is only actually worse if most employees can contribute >6% of their salary. A flat match percentage benefits higher paid employees even more, when percentages already do that in terms of real dollars.

Suggestions for improvement

I think overall it's a great place to work, but work life balance in practice would make it even better. There's a lot of discussion, but the practicality of our jobs makes it very difficult to take advantage of the generous policies.

Company Culture

I love the team I work on, and the company as a whole has a positive and welcoming culture

Company Image

We're not saving lives, but I feel like for an office job this is as good as it gets

Work-Life Balance

Could be better -- unlimited PTO is a big plus, but practical limitations of my work mean I'm not comfortable taking time off very often

Career Development

There are a lot of growth opportunities, but they mostly involve moving into management

Handicapped Accessibility

Can't really comment on this personally, but my understanding is that any necessary accommodations are made

Overall compensation for your work

I could probably make a higher salary somewhere else, but all in all, including intangible benefits, I feel I'm compensated fairly

Inclusive / Diverse

We have a lot of interest groups aimed at inclusiveness and diversity

Environmental Friendliness

We have recycling containers in the office, but other than that I don't know what's being done to reduce carbon footprint

Workplace Safety

There are a number of comfortable offices around the country for those who don't work from home

Teamwork

Always looking for the best way to encourage collaboration

Attitude towards older colleagues

Age doesn't matter at all, whether you're 72 or 22

Support from management

I love the team I work on, and the company as a whole has a positive and welcoming culture

Office / Work Environment

I work from home

Challenging Work

Work is challenging but not usually taxing

Job Security

Company has never laid off an employee

Internal Communication

We receive adequate communications on what's happening with the company as a whole

Gender Equality

Fairly equal distribution of men and women throughout the company at most levels, including executive

Freedom to work independently

I work from home, and my manager trusts me to get my work done without looking over my shoulder every day

I have never worked for a company that cares about their employees, they truly put people first.

4.9
Recommended
EmployeeWorked at Ultimate Software in Weston, FL at the time of review.

What I like

I am a virtual Employee (work from home) which allows me flexibility. We have 100% employer paid health-dental, so I don't have to worry about paying for benefits for me and my family. We have an unheard of 45% UNCAPPED match on 401k, so if I put in $19,000 the company will match for $8,550. We are alotted UltiService Days, which allows us to volunteer on a paid work day. I am scheduled to volunteer with a group of my virtual Ultipeeps on Tuesday next week and I'm excited because the company organized the event so we can connect with others in our area.

What I dislike

We are going through growing pains, which is normal when you hire a lot of people very quickly. Career growth opportunities are at a record high, but it created competition among the team members. It's difficult for the managers to decide how many people to hire with the explosive workload, which impacts the team when we feel we need more people to manage workload but we may not feel like we hired "enough".

Suggestions for improvement

I am happy with the company, culture, environment, and people. I wouldn't change anything.


Company Culture

Company Image

Work-Life Balance

Career Development

Overall compensation for your work

Inclusive / Diverse

Teamwork

Attitude towards older colleagues

Support from management

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

My time here as a worker has been great. The work areas are nice to be in, and my Co-Workers are nice to be around.

4.3
Recommended
EmployeeWorked at Ultimate Software in Fort Lauderdale, FL at the time of review.

What I like

My time here at this company has been generally great. My Colleagues are nice to be around, the work place environment is nice to be in, and the amount of financial perks I get just being here is an added plus. Although not everything is perfect, I really did enjoy working here.

What I dislike

Mentor communication was a big lacking factor. When I had to speak to a superior about anything, it was usually on pressed and limited time. Also, some Co-workers are allowed to continue to work there despite their hateful and all around negative attitude towards others, which I can understand but still disapprove of.

Suggestions for improvement

There are a lot of things I could say on improving the company, but ways to go about them could create more and bigger problems. Mostly more communication between workers and superiors. That's about it.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Company Response

Thanks for taking the time to share your insights on working at Ultimate Software. We really appreciate your feedback!

Highly political environment

3.6
Recommended
Former EmployeeWorked in IT at Ultimate Software in Weston, FL.

What I like

Was a great place to work 5 years ago, great co-workers.

What I dislike

Highly Political Environment, too many people hired by relatives or friends

Suggestions for improvement

The company would be much better off if they had a qualified CIO, instead of a CIO who is the CEO's son-in-law.

Company Culture

Touts itself as one of the best places to work but bribes the employees with extra days off if they answer favorable to surveys which results in a high rank for the company. Almost every "benefit" given to employees are used in Marketing campaigns to tout, happy employee = good product. Free health insurance is the best benefit.

Work-Life Balance

IT personnel may work several times after work or on the weekends without comp time, years ago employees used to be compensated with time off for working weekends

Career Development

If you work in Product development, there is room for advancement
If you work in Services, then transfer to Product Development to get a promotion

Inclusive / Diverse

They somewhat encourage diversity and exploit this as another marketing point to gain a competitive edge in selling the product

Attitude towards older colleagues

Older employees are favored well in this environment, experience and skill are traded for every new fad technology that comes along which results in a technical environment without standards

Support from management

Depends on the division, in Services division where work performance is secondary to "perception", employees have to make their annual goals with less training and equipment.

Job Security

The company has regular management shakeups, at least once a year. Some employees (through no fault of their own) are given the standard "you have 21 days to find a new position within the company or you will be terminated"


Company Image

Handicapped Accessibility

Overall compensation for your work

Environmental Friendliness

Workplace Safety

Teamwork

Office / Work Environment

Challenging Work

Internal Communication

Gender Equality

Freedom to work independently

Company Response

We're really sorry to hear about your experience. We value your feedback and look forward to continuously improving in the future.

Really put people firts. Great experience

3.9
Recommended
EmployeeWorked at Ultimate Software, Inc. in Miami, FL at the time of review.

What I like

The Best place to work in FL really care about the personal

What I dislike

Need more personal in some areas

Suggestions for improvement

I don’t remember improvements


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

This is one of the best places to work in the United States

4.8
Recommended
EmployeeWorked at Ultimate Software in Weston, FL at the time of review.

What I like

Good pay. Employees treated very good, honest management. Company culture is amazing. Innovative work. Honestly this is one of the best places to work.

What I dislike

Nothing. I am very proud of the company

Suggestions for improvement

More recycling infraestructure


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Supportive work environment

4.8
Recommended
EmployeeWorked at Ultimate Software in Weston, FL at the time of review.

What I like

The culture, the people on my team and everyone else I've met, no micromanagement, ability to change roles and tasks to do things you're interested in, the benefits.

What I dislike

I'm happy but work life balance and compensation could improve. There is maybe some bureaucracy in some of the onboarding/training practices that seems limiting as well.

Suggestions for improvement

Maybe just hire more people, to lower the workload. This would increase customer satisfaction as we could give more white glove treatment, and it would help work life balance and stress.

Work-Life Balance

It's great to work remotely but the workload is too heavy, which is stressful.

Career Development

standardized review process makes it easy to discuss goals with your manager, and ensures you won't slip through the cracks.

Overall compensation for your work

I think most people are underpaid but the benefits help to make up for it partially.

Environmental Friendliness

This is one area I'd really like to see the company improve. They send too many cheap swag gifts that I have no use for and hate to throw away, I just donate them. I understand they're trying to raise morale and it's nice they think of us, but maybe they could ask if we want to opt in to these gifts. Also at work conferences there's too many single use plastic water bottles.

Teamwork

Our team is very helpful with one another. Most of the 'peeps' I've interacted with outside of the team are helpful as well.

Support from management

I feel my manager is there to help me do my job and she has my back.

Office / Work Environment

Virtual office. Could be better if hours were more flexible. Most of us are willing to put in the hours, but work life balance would improve if our schedules could be tweaked within reason.

Challenging Work

The work is interesting, and my manager is open to letting me take on areas where I have interest in, which is amazing.

Job Security

the company is growing and constantly expanding. customer requests keep rising.

Gender Equality

I'm a female in a technical role and have not faced any adversity or bad attitudes. Just open minded folks ready to listen, learn and share.

Freedom to work independently

Probably one of the most important things to me, I am not micromanaged in any way. I'm sure it varies by manager.


Company Culture

Company Image

Handicapped Accessibility

Inclusive / Diverse

Workplace Safety

Attitude towards older colleagues

Internal Communication

Company Response

Thank you so much for leaving this thoughtful detailed review. We really appreciate your insights and look forward to continually improving in the future.

A company that truly cares about its employees

4.4
Recommended
EmployeeWorked at Ultimate Software in Weston, FL at the time of review.

What I like

I enjoy the company culture, interaction, numerous benefits, and pride of working for an amazing company that offers opportunities for growth and leadership.

What I dislike

I do not dislike anything about the company.

Suggestions for improvement

My suggestions include bridging the gap between employees who work virtually and in office, as well as teammates who work in different time zones.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Company Response

Thank you for leaving us this review!!

Best.Company.Ever.

5.0
Recommended
C-Suite / LeadershipWorked in Executive leadership at Ultimate Software in Weston, FL at the time of review.

Company Culture

Like nowhere else! The most amazing environment, open, diverse and incredibly respectful!

Office / Work Environment

Each building feels the same but has unique elements that make for such a positive place to work!


Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

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