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1.06
  • Nov 24, 2015

CUSTOMER SERVICE FOR PRODUCER HELPDESK/MEDICARE

company UNITED HEALTH GROUP
City Roanoke
Are you a Current or Former Employee? Internship in 2015
Position Others
Department Distribution/sales

Suggestions for improvement

  • I CAN ONLY SPEAK FROM MY BRIEF EMPLOYMENT STINT @ THE ROANOKE, VA CALL CTR. SITE, WITH THAT BEING SAID, THEY NEED TO DO A COMPLETE OVERHAUL OF THE ANCIENT, GOOD OL' TOP MGMT. PLAYERS. THE OUTDATED MGMT. ARE NOT OPEN TO INNOVATIVE IDEAS OR ASSERTIVE, YOUNG, PROFESSIONAL ENERGY. THOSE "GOOD OL' GIRLS" ARE TIRED & STUCK BACK IN TIME. THEY'RE LAZY & AWAITING THEY'RE MUCH "ENTITLED" RETIRMENT/PENSION PLANS. AND THEY WILL DEFINITELY FIRE ANY INDIVIDUAL THAT THEY PERCEIVE AS BEING A THREAT TO THAT SECURITY OF THEIRS. EVEN IF THE NEW EMPLOYEE COMES STRAIGHT OUT OF TRAINING WITH A COMPLIANCE/ADHERENCE RATING OF 96%; WHEN YOU HAVE 3-6 MONTHS TIME TO GET TO A 94% ADHERENCE/COMPLIANCE RATING.

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Compare total score on kununu

This company in comparison to all other companies on kununu  based on 1,327,000 reviews

UNITED HEALTH GROUP
1.06
kununu average
3.18

This company in comparison to all other companies in its industry Insurance  based on 15,541 reviews

UNITED HEALTH GROUP
1.06
Average of Insurance
3.04