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United Healthcare:What's it like to work here?

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Review averages

  • 3 employees say

    Excellent (2)
    66.666666666667%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    33.333333333333%
    3.31
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for United Healthcare

Reviews - What employees say

3.31 Employees say
0.00 Applicants say
  • 04.May 2018
  • Employee

Company Culture

Supervisors in general care about their team members.

Teamwork

As with all places, there are cliques. You are a favorite or you're not.

Freedom to work independently

Supes do not want to micro manage you.

Internal Communication

If anything, there is to much communication. Dozens of emails are sent out everyday.

Career Development

Moving up is virtually impossible unless you're a pet.

Office / Work Environment

If work at home wasn't an option, turn over would be higher than it is.

Work-Life Balance

When your shift is over, it's over. There is no overtime unless it is sanctioned.

Suggestions for improvement

  • Scores of talent go unnoticed because of an interview system that looks for cheerleaders instead of knowledge.

What I like about the company

Work at home option.

What I dislike about the company

Openly plays favorites.

Company Culture
4.00
Support from management
4.00
Teamwork
3.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

is offered is offered is offered is offered is offered is offered is offered is offered is offered is offered is offered is offered
  • Company
    United Healthcare
  • City
    Nationwide
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Administration

The following perks were offered to me

is offered is offered is offered is offered is offered
  • 02.May 2018
  • Employee
Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Challenging Work
1.00
Inclusive / Diverse
1.00
  • Company
    United Healthcare
  • City
    Nationwide
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Administration
  • 02.Feb 2016
  • Employee

Company Culture

This is one of those that the mouth says one thing and then the hands are doing something else. You have to look past the corporate, "we are the best company on the face of the earth" lip service. You have to look at the employees and see as dysfunctional as we can be at times, remember this is corporate America at its finest, we're a really good group of people.

Support from management

United makes it a priority to ensure their employees have a supervisor, or what we refer to as a Coach, to be there for any questions or concerns

Teamwork

All corporations have their issues. but at the end of the day, United employees are there when we need assistance with the job.

Freedom to work independently

The supervisors do not micromanage. They don't have time for it. Ours is a think on your feet, do it on your own environment. If you can't do these things you will be weeded out.

Internal Communication

Information is constantly flowing between the employee and supervision. There are many times you're going to want it to stop. :)

Gender Equality

United celebrates, and is proud of its diverse work force.

Attitude towards older colleagues

They did seriously falter during open enrollment this year. Once an employee turns 65 they no longer are allowed to have United's health insurance. They have to go onto Medicare. I shame them for this. Other than that, the company understands it was the older workforce that has continued to build the company, and actively retains them.

Career Development

Again, this is one of those Corporate will tout about how much job opportunity United has. 1) if you don't have a college degree, you aren't going anywhere. Actually, that's pretty much it. No degree = no advancement.

Overall compensation for your work

Compensation is fare. For a call center rep with 6 years under my belt I'm making 33,000 a year. Health benefits, look elsewhere. My deductible is 2600 out of pocket is 3500.

Office / Work Environment

If you work in the office, you work in a cube. My site is fairly lenient about decoration. It's a casual environment, with the employees being able to wear jeans and sneakers. I've seen ladies with spike purple hair, another with tattoo sleeves. We work in a call center so no one sees us. The adage being, do your job and we'll leave you alone.

I, however, have the best work environment. I work from home.

Environmental Friendliness

This is one thing you may or may not get tired of hearing. It depends on what side of the lets save the world spectrum you are. United has mastered the art of patting themselves on the back and telling us what a wonderful citizen it is.

Work-Life Balance

We get to choose our shifts every quarter. It's based off of seniority, and if you are meeting your statistics.

Company Image

United is a respected company. For all of it's issues, and all the griping the employees do, in the end we can all agree it's a solid company and a good one to be part of.

Job Security

It's the healthcare industry. There are few jobs more stable than this one.

Handicapped Accessibility

There are jobs nationwide, but only 4 call centers. Frederick, Md Richardson TX, St Louis, MO and there's one in NY

Workplace Safety

There is no access to the building unless you have a badge. The parking lots are well lit and the security will walk you to your care if you would like.

Challenging Work

challenging and United Healthcare is an understatement. Every day is different. This is not a cliché statement. If you don't learn something everyday, you're not doing your job.

Inclusive / Diverse

United is the most diverse company I have ever worked for. Their adage, skin color, sexual orientation, or religion don't mean a thing. It's quite simple, can you do the job.

Suggestions for improvement

  • United Healthcare would do good to listen to its employees and give us decent and affordable health insurance. All the potlucks in the world won't help the parents who can't take their sick child to the doctor because they are afraid of the medical bill.

What I like about the company

I get to work from home! Not many companies can offer that.

What I dislike about the company

Working for a health insurance company you would think we would have stellar benefits. It's a shame so many of us are medically bankrupt and hold off on going to the doctor because we can't afford to.

Company Culture
4.00
Support from management
5.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

is offered is offered is offered is offered is offered is offered is offered is offered is offered is offered is offered is offered
  • Company
    United Healthcare
  • City
    Nationwide
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Others
  • Department
    Administration

The following perks were offered to me

is offered is offered is offered is offered is offered

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Review averages

  • 3 employees say

    Excellent (2)
    66.666666666667%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    33.333333333333%
    3.31
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

United Healthcare
3.31
3 reviews

Industry average (Hospital & Health Care)
3.23
77,449 reviews

kununu average
3.28
2,614,000 reviews