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What's it like to work here?

Employee Satisfaction

    • 3.5Overall compensation for your work
    • 3.6Job Security
    • 3.9Company Image
    • 3.7Career Development
    • 3.7Challenging Work
    • 3.9Company Culture
    • 3.6Internal Communication
    • 3.9Teamwork
    • 3.6Work-Life Balance
    • 3.6Support from management
    • 3.9Freedom to work independently
    • 3.9Office / Work Environment
    • 3.9Environmental Friendliness
    • 4.2Handicapped Accessibility
    • 4.2Workplace Safety
    • 4.0Inclusive / Diverse
    • 4.1Gender Equality
    • 4.0Attitude towards older colleagues

Companies are rated on kununu across 18 unique factors that fall into 4 categories. Since 2014, 1,048 employees and candidates rated this company with an average of 3.6 points.

Discover all 1,048 reviews

What employees say

Employees like

During the recent shelter in place due to the COVID 19 my company has moved 90% employees home to work around the globe. It also donates over $50 million to aid in fighting the virus and donated testing supplies. My employer is supportive and encourages growth within the company.
In this company, they provided me so much employee benefits that other companies cannot offer. More so, the company has a firm and good foundation of leaders, which I look upto. They do not consider their employees as their workers but as family.
There is a lot of flexibility with working location which really helps balance work and life situations. They put a lot of emphasis on building culture within the company and focus on the values built
I experienced a lot of negativity about being Gay. When I shared the comments and harassment I was told that we were a diverse company so I had nothing to worry about. Overall a “frat boy” culture
Excellent training program, supportive and promotion program. Willing to work with difficult situation when I lost my car they help arrange transportation to and from work.
What else do employees like? Discover 633 reviews

Employees don't like

Raises are poor. 1% raises for a company who lets everyone who will listen that they’ve made billions a year is unacceptable. Revamp for the hiring of internal positions need to happen. Unless you know someone, it is very hard to get a job in a different department. Tuition reimbursement policy is also not great. You can only be reimbursed if the course pertains to your CURRENT job role. If the point of college or courses is growth, what sense ...
The company organization is extremely large and complex. It would be helpful for most experienced and new employees to have more up-to-date resources to help educate employees to understand the different segments of the organization.
Favoritism, management making you feel guilty about life outside of work. Employee reviews unable ever to get perfect but they expect us to give them perfect scores
Great customer service. Fun place to work and very good people so I don't disapprove of anything my company has to offer because they are really great.
Your merit system and bonus is a joke - people work hard regardless of how the company performs - that's on YOU not us
What else do employees not like? Discover 571 reviews

Suggestions for improvement

Fire everyone from managers on up. The only way to fix Optum is to remove all the cancer. The culture is pure poison and its managment that creates and promotes that sort of nonsense.
Stop playing games and start recognizing productivity. Perhaps valuing productivity over manipulation and misinformation would be a good strategy.
I would have managers look for equal opportunity for women and people of color in hiring decisiins
i like it for the most part. Just be sure to keep/promote leaders to the right positions
Administrators communicate better with other departments to be on solid footing
What else do employees suggest to improve? Discover 738 reviews

Benefits & Perks

Here are the most voted perks & benefits as confirmed by 749 employees in their reviews.

  • Vision and dental healthcareVision and dental healthcare
  • Paid time offPaid time off
  • 401(k)401(k)
  • Life insuranceLife insurance
  • Health and wellness programsHealth and wellness programs
  • 401(k) Company Match401(k) Company Match
  • Employee discountsEmployee discounts
  • Stock or equity optionsStock or equity options
  • Ability to work remotelyAbility to work remotely
  • ParkingParking
  • Tuition assistanceTuition assistance
  • On-site CafeteriaOn-site Cafeteria
  • Flexible spending accountFlexible spending account
  • Employee eventsEmployee events
  • Flexible working hoursFlexible working hours
  • Desirable office locationDesirable office location
  • On-site fitness centerOn-site fitness center
  • Paid Parental leavePaid Parental leave
  • Easy access to public transportationEasy access to public transportation
  • Free snacks and drinksFree snacks and drinks
  • Vehicle allowanceVehicle allowance
  • Free mealsFree meals
  • Reimbursed daycareReimbursed daycare
  • Relocation allowanceRelocation allowance
  • Pet-friendlyPet-friendly
  • On-site daycare facilityOn-site daycare facility

Best and worst factors

Best rated: Workplace Safety


The best rated factor of UnitedHealth Group is Workplace Safety with 4.2 points (based on 39 reviews).

Typo many ways to get into building - frederick Maryland
Feel like intruders can get in. Lighting outside is not good after dark
Non employers use road to drive thronthe lot as a shirt cut & drive to fast
We maintain a good workplace through implying safety measures.
Good service
I'm most concerned about workplace violence. The very nature of the environment is a postal situation (sorry to all postal workers for the reference but it fits here) waiting to happen.
Good service
What else do employees say about Workplace Safety? Discover 39 reviews

Worst rated: Overall compensation for your work


The worst rated factor of UnitedHealth Group is Overall compensation for your work with 3.5 points (based on 59 reviews).

I was yelled at on a daily basis. The emotional and physical exhaustion from all of the games, manipulation, confusion and outright abuse cannot be compensated for. However, the pay is low for the industry and it is also withheld at will. Be ready with an attorney on retainer because if you want to get paid every pay period, you will probably need one.
I was paid quite well for what I did but as didn't take any of the employee paid benefits dut to the difference in coverage between where I lived and where their policies were written I can't comment on the overall compensation.
Starting pay is competitive, but six years of continually having an overall exceeds expectations on my annual review I never received higher than a 3 percent raise, and my health insurance premiums were raised almost that much each year
No underpaid
Bonuses suck
The reps do several roles in one and they hardly ever give you a raise. When they do, they expect you to jump for joy for 15 cents after two years or so.
What else do employees say about Overall compensation for your work? Discover 59 reviews

Career Development

Career Development rating


Career Development is rated with an average of 3.7 points (based on 45 reviews).

No one wants a career here they just want to get through the day, not loose their job and not contribute anything that will put them on the radar because that means less job security in their minds.
Good service
Didn't stay long enough to eveny try to find out.
My supervisor is always helping us work towards our goals for career advancement
They tout the many opportunities but it is difficult to transition to a new role
What else do employees say about Career Development? Discover 45 reviews


57%rate their salary as good or very good (based on 734 reviews)

How much can I earn?

Avg. annual salary - gross - full time
Head of Customer Service5 salaries reported
Account Analyst3 salaries reported
Administrative Associate2 salaries reported
Discover salaries for 5 job titles

Company Culture

Traditional Culture
Modern Culture
UnitedHealth Group
Industry average: Hospitals & Healthcare

Employees mostly perceive the following cultural factors at this employer: Work together and Help colleagues.

The four dimensions of company culture

UnitedHealth Group
Industry average: Hospitals & Healthcare
Discover company culture