- UnitedHealth Group14.Jan 2017
The employer brand image and perception of culture that is marketed and sold to candidates is not the experience delivered. There are serious issues with discrimination, abusive management tactics including bullying, manipulation, and fear-driven leadership practice across nearly every functional area of the business. Success comes at great personal cost and executives turn their backs on feedback because the numbers are the only thing that matter. While there are small pockets / subcultures that are strong, the majority of the company faces these issues regularly. It's unfortunate to see good, smart, hard-working people broken down by bad leadership.
Support from Management
In my experience, there was little support from management, and then there was none. Expectations are at the highest level with little to no clear communication around goals. And if there was communication, it would change direction several times during every project. This left team members to figure things out on their own and inevitably nothing was right. The team worked on had to work 60-70 hours a week (but would never admit it) to get the jobs done. When it came to involvement in decisions, on the surface, opinions mattered. In my case, and with others, management was actually threatened by my knowledge, experience and ideas and I was left on my own to sink or swim. When I showed I could swim and actually quite well, getting praise from peers and notice from other leaders, management pulled the plug on the little support that did exist. The threat that I might outshine, turned the tables very quickly. And at UHG, if you're a threat, you're a target. And when unethical practices, manipulation and fear tactics come into the picture, if you don't play, you pay. They will do everything in their power to damage you, your reputation and your career. You yourself will start to believe your worth is no longer what it once was. The psychological effects are mind blowing and for some, devastating.