I have had an overall great experience but sometimes it takes is hard to get positive results from certain departments.
What I like
This company allows me to meet new people every day and also lets me experience the new attractions before the general public. I also get guest tickets every year that I can use for friends and family.
What I dislike
I disapprove of the Human Resources department. I know of a few strong cases against people that should end in termination of the employees but the HR department has done nothing so far besides having coaching with said team members. I believe that if a person has more than five complaints against them, they should be immediately terminated and not "talked to".
Suggestions for improvement
I would change how certain things are done. If someone has more than five H.R. complaints against them (from different people), I would immediately terminate the employee he complaints are against. I would also change some of the products we sell (such as mail-able items) to make it easier for international guest can mail a letter home without buying a pack of ten that they will never use again. I would also add themed water misters into certain areas so that both guests and employees alike can cool down in the hot summer days and a few heater spots for the colder days.
Office / Work Environment
Some of the uniforms are unsuitable for extreme cold/hot weather conditions.