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Universal 
Studios
Reviews

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70 reviews from employees

kununu Score: 3.9Recommendation: 79%
Breakdown

70 employees rated this employer with an average of 3.9 points on a scale from 1 to 5.

50 employees recommended the employer in their reviews. The employer was not recommended in 13 reviews.

I love being part of the Universal Studios UOteam family

4.7
Recommended
EmployeeWorked at Universal Studios in Orlando, FL at the time of review.

What I like

My coworkers at my restaurant are always there to help me out if I need it and we work hard as a team to accomplish a goal and coworkers are always knowledgeable if you need help or assistance with something or if your not sure of what to do best thing to do is ASK QUESTIONS

What I dislike

I feel that managers could be more communicative with their employees that work in the restaurant via email, text, phone call or in person and specific with information in person

Suggestions for improvement

BE MORE COMMUNICATIVE!get feedback or concerns or anything from employees

Company Culture

Love working at Universal Studios

Company Image

Universal Studios is my 2nd family

Career Development

Lots of growth and opportunities to take advantage of

Support from management

We work hard as a team and I love the fact that my fellow coworkers ask me if I'm okay

Challenging Work

Very challenging and hard work

Job Security

Lots of flexibility and managers care about my wellbeing

Internal Communication

Could be more communication with employees


Work-Life Balance

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Office / Work Environment

Gender Equality

Freedom to work independently

I have had an overall great experience but sometimes it takes is hard to get positive results from certain departments.

3.8
Recommended
EmployeeWorked at Universal Studios Hollywood Theme Park in Universal City, CA at the time of review.

What I like

This company allows me to meet new people every day and also lets me experience the new attractions before the general public. I also get guest tickets every year that I can use for friends and family.

What I dislike

I disapprove of the Human Resources department. I know of a few strong cases against people that should end in termination of the employees but the HR department has done nothing so far besides having coaching with said team members. I believe that if a person has more than five complaints against them, they should be immediately terminated and not "talked to".

Suggestions for improvement

I would change how certain things are done. If someone has more than five H.R. complaints against them (from different people), I would immediately terminate the employee he complaints are against. I would also change some of the products we sell (such as mail-able items) to make it easier for international guest can mail a letter home without buying a pack of ten that they will never use again. I would also add themed water misters into certain areas so that both guests and employees alike can cool down in the hot summer days and a few heater spots for the colder days.

Office / Work Environment

Some of the uniforms are unsuitable for extreme cold/hot weather conditions.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Employer favors older workers at the expense of younger. Not at all handicap accessible

3.4
Recommended
EmployeeWorked at Universal studios in Orlando East Mobile Home Park, FL at the time of review.

What I like

I enjoy the work. I enjoy the benefirs

What I dislike

They need to pay better wages to employees

Suggestions for improvement

I would increase pay. I would extend benefits packages. I would appreciate all employees more


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

The hours are not guarantee. Working around ones schedule could be a problem.

3.3
Not recommended
EmployeeWorked at Universal Studios in Orlando, FL at the time of review.

What I like

If you are full time and has to be off

What I dislike

NOT working with my schedule.

Suggestions for improvement

I like the discounts. The employee benefits are good.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

They need more work hours in order for us to have a regular job holding.

3.7
Not recommended
EmployeeWorked at Universal Studios Hollywood Theme Park in Universal City, CA at the time of review.

What I like

Good working environment and good good perks.

What I dislike

Management doesn’t communicate well and they hire people unqualified for the job.

Suggestions for improvement

Not hiring people to be leads when they just started the job.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

They need more work hours cause I’m currently not getting any and there needs to be better management and less strict

3.2
Not recommended
EmployeeWorked at Universal Studios in Universal City, CA at the time of review.

What I like

Since they hire so much people there are always more friends to make. Free theme park tickets to team members.

What I dislike

Management is not that great needs improvement.

Suggestions for improvement

Sticking up for your team members.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

I was a seasonal employee. It was one of the most enjoyable jobs I've ever had.

4.9
Recommended
Former FreelancerWorked at Universal Studios in Orlando, FL.

What I like

Halloween Horror Nights was a terrific experience. The job was fun.

What I dislike

The position is non-union. Employees are at the mercy of the management team.

Suggestions for improvement

I would like to see a strong bargaining union come in and work to increase benefits to hourly workers.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

My coworkers make me feel welcome and happy while I'm working

4.1
Recommended
EmployeeWorked at Universal Studios Hollywood in Studio City, CA at the time of review.

What I like

I work with supportive staff and am told my responsibilities in a clear way.

What I dislike

I have never spoken to my HR Representative. Work on the employee HR Department

Suggestions for improvement

I would improve the employee HR department

Company Culture

My teammates are very supportive and friendly


Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

A fun, nice environment. Hours are difficult to get at first, but it's worth it to stay. Not bad pay either.

4.1
Recommended
EmployeeWorked at Universal Studios Hollywood in Los Angeles, CA at the time of review.

What I like

Great coworkers. Lots of fun events. Everyone values teamwork and making the best of things

What I dislike

Some lack of safety or concerns.

Suggestions for improvement

Earlier release of schedules. Better gym membership opportunies. More encouragement to get to part time or full time. More training

Company Culture

Very diverse, unique people

Work-Life Balance

Friendly coworkers

Support from management

Very diverse, unique people

Internal Communication

Surveys for employees

Gender Equality

Equal chances, equal pay

Freedom to work independently

Managers are there when needed only


Company Image

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Office / Work Environment

Challenging Work

Job Security

Hey I just want to say hi and I love y'all and I hope y'all are doing ok

3.5
Recommended
EmployeeWorked at Universal Studios in Orlando, FL at the time of review.

What I like

I think I'm a good friend and I'm going on the way to a party and

What I dislike

Hey when do I need you guys can we meet you

Suggestions for improvement

I think we are going on the way to a party and then I'll come over to your place for you to get dinner ready to come home tonight and I'll let you know


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

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