- University of texas health northeast police department06.Sep 2017
UT PD is a giant clique of supervisors. They preach "big family" but only if they like you, or you cam do something for them.
Support from management
Management is lacking, and only get involved to get on to you for how you did something. They give conflicting directions. Half of the time when you are getting "constructive direction" it's because you did something the way they told you to the first time and now they've changed it.
Between the coworkers in dispatch it's a decent team. There is some serious lack of communication and teamwork between the groups.
This job is hard to train on. It's a lot of problem solving and learning on the job.
Attitude towards older colleagues
Most of the management are older so they treat the older employees better than the younger.
You're not going anywhere here. Come to work, and get by. If those are your aspirations then go for it.
Overall compensation for your work
Get paid decent money to sit on your behind and answer phones. Shift differential. Weekend diff, and holiday pay is great. Not to mention you get a lot of hours that you can take off.
Office / Work Environment
You are solo in your office so you get to adjust the temp, and lighting to your needs. The technology is slow, even though it's new. It's running so many programs on one computer. Half of the equipment or programs don't work when you need them to.
We have a recycle, shred bin. We reuse old emails as scratch paper. No recycling program. Did install a water and ice machine so save on bottled water.
They say they are fair with work hours, but it's usually the same people getting worked the ridiculous hours. It's a 24/7 business. So work holidays, nights and weekends. So it's hard to have a life.
Since the process is so long to get through most of the time you're here til you quit. Unfortunately the atmosphere can be so intense that we have a high turnover rate. Management is lacking some vital skills. Feels like I'm back in high school and this woman is old enough to be my mother.
Dispatch is on the first floor I don't see a problem with anyone getting in with a physical disability. Although I don't know if this job is suitable for those hard of hearing due to the nature of the job. A lot of audible alarms.
The work isn't challenging. It's monotonous. Occasionally chaos ensues because it's police dispatch, but it's not bad. Run the codes like procedure. It's a good job to work and juggle school. A lot of down time.
Inclusive / Diverse
They value diversity, but it's not seen. It's a hard process to get hired because of how long it takes and a lot of people just don't finish the process.
Suggestions for improvement
- Stop treating your employees like they are your possessions to do with as you please. And stop punishing them for hurting your feelings. If you upset them they get back at you with pointless busy work, or by messing up your time. STAY OUT OF YOUR EMPLOYEES PRIVATE LIVES. Stop meddling.
What I like about the company
They were great when I was balancing school. They worked with my schedule so I could make classes.
What I dislike about the company
Management. The job itself is a cakewalk. Office politics are ridiculous.
The following benefits were offered to me
- CompanyUniversity of texas health northeast police department
- Are you a Current or Former Employee?Current employee