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Upmc:What's it like to work here?

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Review averages

  • 584 employees say

    Excellent (330)
    56.506849315069%
    Good (154)
    26.369863013699%
    Satisfactory (69)
    11.815068493151%
    Subpar (31)
    5.3082191780822%
    3.91
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.00

Reviews for Upmc

Reviews - What employees say

3.91 Employees say
1.00 Applicants say

Company Culture

My teammates were awesome. We all helped each other if one got behind, we asked questions to make things go a little faster, most everyone got along. we were to call doctor's by their first name, which was awkward til I got used to it. I understand why, it was to make us feel neutral, no one is above anyone else. My job was kind of difficult. It was my teammates that got me through and made me want to wake up and go to work every da.

Support from management

I did not get support from my supervisor. we changed sstems, and it was very hard on my supervisor. She had attempted for me to take some of the blame. Til they watched me for a week. I did everthing as I was taught. She hated me more after they reprimanded her, and put her on leave. she never returned to that department.

Attitude towards older colleagues

I was one of them! They were very fair. They apologized to me when we had a problem. I was offered a promotion less than a year of my start date. It was an awesome place to work.

Challenging Work

I was secretary of making appointments for about 8 doctors and 10 interns. It was very challenging to keep it balanced. When they got a new system, they thought I was just 'not getting it' but turned out I was doing everything I was told. I knew I was, but I was scared I'd lose my job. Turned out it fell on my supervisor's shoulders. She tried to put some of the blame on me. After some time off, they put her in a different department.

Suggestions for improvement

  • I think they could have investigated without my knowing. Even though they never told me officially what they were doing, I knew. I felt dumb kinda feeling like I had to play along. In retrospect I don't know that it could have been done differently with the current policies that were in place. It all ended up going well. When I was hired, I was promised I'd do appointments for a while, then my job would change. Through talking to upper management, I thought they knew this, but they had no idea. So when I complained, when will my job change, I was reprimanded by my supervisor (who later ended up in alot of 'trouble'). But when I talked to upper management, I knew I would be ok because she should not have promised me something that she had no business promising me. I am grateful I had the trust and confidence that upper management saw in me that I didn't see in myself. It really boosted my confidence and once I was through this, I was able to work knowing that I was doing everything that was expected of me with confidence and pride. I'm grateful I went through that. It was hard but I learned VEry valuable lessons.

What I like about the company

It was kind of both positive and negative. I worked there when they changed their system. The system had many glitches. Long story short, my supervisor had a very hard time. Ended up she blamed me for alot. I was called out on it, and I was very honest and forward when I was questioned and watched. My teammates backed me up. I think some even went over her head to support me. She ended up having an unpaid leave. It was too much stress for her. I felt bad, but I can't because all I did was do what I was told. I was scared I'd lose my job, and I wasn't qued in on what was happening. I had to have faith in myself and I knew I was doing nothing wrong, but it was stressful. I hung in there. One day I showed up at work and my supervisor wasn't there. Later that week I was called into HR. I was expecting the worst. Turned out I was in there for them not only to apologize, but one of the doctors requested me as her personal secretary. I learned so much from that situation. I was to have faith and believe in myself, and to trust those who have your back. ended up I could not take that job, do to a disability that I still suffer from. It was always my dreeam to be a personal secretry to a doctor. Even though it didnt happen, I knew I still had achieveed m goals.

What I dislike about the company

I didn't like how I was treated by my supervisor. It was very stressful being constantly questioned, having 'secret callers', which were emploees posed as callinng for an appointment then calling back later to cancel, I was literally watched over my shoulder. I'm someone with low esteem, so this made me so nervous and because of that I know I could've done a better job. But what I did proved to be more than substantial. It was just difficult being under the microscope, and I wish they could have done it differently.

Company Culture
5.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered Stock or equity options is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    UPMC Children's HospitalNov
  • City
    Pittsburgh
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered

Company Culture

I like working here. I feel like I have had ample opportunity to advance my career. I also feel like my mentors are preparing me to take the next step in my career ladder while I am working in my current role.

Teamwork

I feel like we have a culture of dignity and respect. I can be honest with my coworkers, and I feel I am returned that same courtesy.

Freedom to work independently

I feel like I am given autonomy to prioritize my responsibilities and complete them in the way that I see fit.

Internal Communication

I feel we are kept up to date with changes happening within the company.

Attitude towards older colleagues

I'm not in this category.

Career Development

I have a clear career ladder to follow.

Overall compensation for your work

I feel like compensation is ok. The health insurance is getting expensive. Some of the copays are getting outrageous.

Environmental Friendliness

I wish we had more opportunity to recycle and also cut down on waste.

Work-Life Balance

For the most part I feel like I have work life balance. I occasionally do feel burned out from time to time, but it's not for very extended periods of time.

Company Image

I feel the work we do makes a difference.

Workplace Safety

It is sometimes hard to take a break on busy days, but I do feel that a culture of safety is strongly promoted.

Inclusive / Diverse

There are people from many different races, classes, ethnicity that work here. It seems like a melting pot.

Suggestions for improvement

  • Some of the infrastructure is old.

What I like about the company

I feel like my coworkers are also family. We try to help everyone out, especially when someone is going through a rough time. I love making a difference in the lives of people I take care of. I feel like I have grown professionally, and I have room here to continue to grow and advance.

What I dislike about the company

I wish that the health insurance was better. It's frustrating when you need to go to the emergency room (have a legitimate ED need, not something urgent care could handle), but worry about how expensive the copay and coinsurance are. The copays to see specialists are also very high.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
3.00
Career Development
5.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
3.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
4.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Easy access to public transportation is offered 401(k) is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Upmc Presbyterian Shadyside
  • City
    Pittsburgh
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered

Suggestions for improvement

  • First of all would be adding more employees! we are understaffed, and our workload is increasing, we are continuing our effort to keep up, but having to do things faster will not end good for anyone involved. We need more help! We need new Analyzers our equipment is old and it breaks every other day, we cannot do our jobs if all we do is constantly troubleshoot, its frustrating. stop cutting our budgets! by cutting budgets and reducing our supply it is hurting accuracy and results and threatens patient safety. We do not waste and everything we do is required to do our job properly, by taking shortcuts or cutting budgets only creates more waste by having to increase what we use to close the difference.

What I like about the company

I believe my hospital makes a difference, people who work there truly care about peoples experiences, and do want to make them feel good during hard situations. We all strive very hard in order to offer exceptional care too all patients. Its a challenging work environment, but you make a difference in peoples lives everyday! what we do matters to the patient and there family, and we work it together as a team to help each other and see each other through! Going to work everyday, does not feel like a grind, and you know at the end of the day your accomplishments have meant a lot, you face problems head on and work through each situation for the best positive outcome. Its a good place to work, and I thoroughly enjoy my job!

What I dislike about the company

I wish that management would listen to what we have to say, because we are the once who are doing the actual work, so when we present feedback. This is our experience the people who do the tasks, and see all the scenarios, when we are ignored. We stop trying to provide feedback and, we feel the system collapses, because if you don't listen to the people who are doing the job and help improve it, then how do you know what needs to be improved? I feel as though that instead of just telling us, we should have active engagements where both parties employees and management get to work things out together as a team.

Company Culture
5.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
3.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered 401(k) is offered Tuition assistance is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Upmc Susquehanna
  • City
    Williamsport
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered

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Review averages

  • 584 employees say

    Excellent (330)
    56.506849315069%
    Good (154)
    26.369863013699%
    Satisfactory (69)
    11.815068493151%
    Subpar (31)
    5.3082191780822%
    3.91
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.00

kununu score comparisons

Upmc
3.90
585 reviews

Industry average (Other Industries)
3.35
200,525 reviews

kununu average
3.38
3,495,000 reviews