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UPS:What's it like to work here?

United States Industry Transportation & Logistics
UPSUPSUPSWatch video

Review averages

  • 1694 employees say

    Excellent (671)
    39.61038961039%
    Good (433)
    25.56080283353%
    Satisfactory (334)
    19.716646989374%
    Subpar (256)
    15.112160566706%
    3.41
  • 913 applicants say

    Excellent (299)
    32.749178532311%
    Good (176)
    19.277108433735%
    Satisfactory (121)
    13.253012048193%
    Subpar (317)
    34.720700985761%
    2.86

Company summary

At UPS, we love logistics. 

But what's it really all about? 

Every day, we choreograph the infinite movement of goods, funds, and information in more than 200 countries and territories. 

From our early roots as a Seattle, Washington bike-messenger company to our present-day, multi-billion-dollar global corporation, our team has held a singular focus - empowering commerce around the world. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. 

From global giants to local mom and pop businesses, we improve distribution networks and manage supply chains to help our customers to do what they do best. That's how we make the world work better. And that's how we build better careers and reward people like you for doing what they love to do most. Join us! 

Mission: Empowering careers and commerce around the globe takes more than the concerted efforts of innovative thinkers, collaborative teammates, and incredible technology. It calls on the values, purpose & mission that have driven us right from the start. We build on our legacy as a caring and responsible corporate citizen through the conduct of our people and company in the communities we serve. Our mission: To inspire our people & business partners to do their best, offering opportunities for personal development and success. 

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Numbers

Employees

10,000+ employees

Company info

Who we are

Products, services

We offer a wide range of shipping, tracking, and freight services. Visit us online for more information. 

Company outlook

Logistics isn't just systems, supply chains, and epic infrastructure. It's a diverse team of individuals who bring their passion to the mission of UPS every day, offering better ways to orchestrate everything from complex international distribution networks to local business deliveries. It all begins with talented individuals like you – people who are ready to deliver on our reputation for billions of customers everywhere.


That's why we support our part-time employees with full-time benefits, exposure to an incredible range of opportunities and training programs and a practice of promoting from within. Here you'll have the freedom to change your role any number of times, while working for a company whose reliability is second to none. Your passion for innovation, and the pride that comes with doing what you do best, will be rewarded at every level. UPSers are hardworking, collaborative, and entrepreneurial. You'll fit right in.

Benefits

We know there's more to life than just what you do. That's why at UPS, we offer a complete range of options for you to live your life in balance with work, education, family, friends, and nearly every other aspect you can dream up. The following benefit areas are offered: 

  • Earn & Learn Program for Part-time Employees
  • UPS Tuition Assistance Program 
  • Health and Wellness Programs
  • Compensation and Savings Programs 
  • Benefits Information Disclaimer

Location

For applicants

Videos

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What we offer

What is special about working for us?

The nice thing is that everybody likes to receive a gift. So, when their package arrives, they’re just glowing, they’re happy to see you, and it’s a nice feeling to know that this person wants me to come to see them and deliver their package.

- Bryan, Driver Helper

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Women’s Leadership & Development 

From the driver’s seat to the executive suite, women play a leading role.

We understand the importance of staying true to your needs and believe that when you're doing what you do best, the sky is the limit. Women's Leadership Development (WLD) focuses on helping you enhance your ability to lead others professionally and personally as you develop the knowledge, skills and values necessary to confidently step into a leadership role within UPS.



Military & Veterans Outreach 

You've served your country honorably. Now take on your next challenge at UPS.  UPS offers an online guide to help you transition into your new civilian career. We'll provide you with the resources you need to make your next move, whether it's at UPS or beyond.  View the online guide here


Application advice

Advice to applicants

Who will you be? When you work at UPS, the opportunities—for growth, for mastering your craft, for building something special—are nearly unlimited. We’re a global network of movement, and we are creating unique and exciting professional pathways for people just like you, all around the world. Find out what you’ll become at UPS.


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Preferred application method

To learn more about our open positions, visit UPS Jobs.


Search  Part Time and Seasonal Opportunities here.



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Search Drivers & Mechanic Opportunities here.


Search Professional Opportunities here.


Professional Job Categories Include:

  • Marketing

  • Customer Solutions

  • Information Technology

  • Sales

  • Global Business Services

  • Engineering

  • Finance & Accounting

FAQ

Asking the right questions makes the world work better.

The world of career opportunities at UPS is huge. And so is the number of questions that can arise when you consider applying. Here's where you can learn more from questions that commonly come up in the application and hiring process.


https://www.jobs-ups.com/faq


Reviews for UPS

Reviews - What employees say

3.41 Employees say
2.86 Applicants say

Company Culture

There are a lot of great events as well as rewards that the company hosts. UPS is also involved in the community. Bosses can be understanding of different culture views. Well round group of individuals run the place and it can make it a great work environment.

Support from management

When I ask for help or tools needed to assist in my job management always pulls through

Teamwork

We are told to ask for help when moving things but it is frowned spin when you actually communicate with your neighbors.

Freedom to work independently

Majority of the time I am left alone to complete things on my own move with the work.

Internal Communication

There have been occasional situations where there was a lot of he said she said type of communication between the bosses to staff.

Gender Equality

Has a female in the company I feel management does treat me equal. Some of the older coworkers that have been there for years however seem to frown apon women in the work place.

Attitude towards older colleagues

Older employees are well respected in the workplace. They recieve equal pay and opportunities.

Career Development

Free education for whatever you want to use it for moving forward is always an option.

Overall compensation for your work

Sometimes it feels the money is not enoug. But the health care is more then enough and makes it worth it.

Office / Work Environment

If you are in the right spots in the building you are warm during the winter cool in the summer. But most areas you have to dress for the weather even when inside. Temperature can range anywhere from 30' to 110'. Dress the part.

Environmental Friendliness

There are recycling bins everywhere.

Work-Life Balance

We have a safety committee that gives you life wellness tips to help you have a happy home life as well as a safe work life

Company Image

I really enjoy working for UPS wouldn't use any other company for shipping purposes.

Job Security

Unloading trailers can not be done by a machine so yes I feel there will always be a need for my position

Handicapped Accessibility

Not really sure it's a safe place for those with those kind of needs.

Workplace Safety

They try to train but usually there aren't enough trains for everyone so you just learn the basics and take off pick stuff up as you go.

Challenging Work

The only challenges that you would be faced with is strength. You need to have a strong body and be able to left heavy objects on your own.

Inclusive / Diverse

Not really a place for ideas and options. You just put the box's where they go.

Suggestions for improvement

  • Leaving people in one set of trucks and letting that be their permanent work area day to day so they can get used to the loads rather then moving them all over to areas they have to relearn.

What I like about the company

When I was in a car accident on my way to work. My boss came and got me out. My window was shuddered I was cold he brought me gloves a hat blanket until the cops arrived. I received paid sick time to recover from the accident and light work when I returned

What I dislike about the company

Some of the supervisors do not know how to talk to people and go on what I call a power trip. They get bossy and don't accomplish the job properly and criticize us for not working hard enough. When we are exhausted and dripping with sweat from hard manual labor.

Company Culture
4.00
Support from management
5.00
Teamwork
2.00
Freedom to work independently
5.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
4.00
Office / Work Environment
3.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
1.00
Workplace Safety
3.00
Challenging Work
4.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Ups distribution center Minneapolis, Minnesota
  • City
    Minneapolis
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Employee discounts is offered Free Snacks/Drinks is offered

Company Culture

teammates are great, upper management too driven and understandably so but could ease up a little

Support from management

Support is getting the job done and on time, support is not quite what i would call it

Teamwork

indirectly achieves this by making employees work together for each other...in other words we, the employees, give each other the human touch

Freedom to work independently

trust is vital for success in my job

Internal Communication

communicates but too regimented and curt...in my opinion should be more humane

Gender Equality

company does this well....no gender just cogs in the machine

Attitude towards older colleagues

I would say this is true but given the nature of the work, older people should aspire for upper management or desk oriented work

Career Development

Growth is there but in my opinion comes down to who you know

Overall compensation for your work

in all honesty yes

Office / Work Environment

i would say yes as far as work environment our needs are met

Environmental Friendliness

could be better but it is an operation that relies more on speed and effiency (sp) than proper recycling

Work-Life Balance

if i could use the analogy, we are cogs in the machine...and the emphasis is on the cogs moving nothing else

Company Image

The pride comes more from working than say the company in my case.

Job Security

not sure, automation and AI makes us all a little nervous

Handicapped Accessibility

yes, there are handicap resources accessible to those who need them

Workplace Safety

most definatly. safety is paramount.

Challenging Work

it is demanding, it is deadline oriented ...competetive and requires customer satisfaction

Inclusive / Diverse

would say yes, as in gender, your race does not exist, forgive me for using the cog analogy again but it applies here as well

Suggestions for improvement

  • Treat the workers more humanely, make them feel they matter as people. Sometimes the current environment can create the appearance of an adversarial relationship between workers and management and I say "appearance". By the same token a few kind words and acknowledgement of the individual can create the "appearance" of a complete esprit de corps.

What I like about the company

My experiences that are positive come from the employees themselves. We have a comradely. We have joy from helping and supporting one another. This is/was achieved by the demanding work environment and less than human touch of our overlords. Please do not misunderstand this for complaining, they have a job to do too. But in this "adversity" our humanity for one another flourishes, that is what i would call a positive experience.

What I dislike about the company

More "love", by that more understanding that the company is fully aware that we know we have deadlines to meet and by easing up on the go go go attitude the system will not collapse. In my opinion productivity would actually increase if it demonstrated that the workers are people and not just cogs in the machine and management cared and had the employees back.

Company Culture
3.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
3.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    ups
  • City
    Boston
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered

Company Culture

People only care about themselves, people rarely want help with their job and as the shift wears on, some people can be snippy and rude.

Support from management

People only care about themselves, people rarely want help with their job and as the shift wears on, some people can be snippy and rude.

Teamwork

We know what our job duties are But when the job gets harder each day cooperation is somewhat lacking.

Freedom to work independently

We all do a good job at our respective assignments.

Internal Communication

We rarely get positive feedback. Management how do you communicate the reasons for changes or job requirements when they need to get you off the clock fast so as to make production time allowances.

Gender Equality

Everyone has an equal opportunity if they are willing to work hard.

Attitude towards older colleagues

Everyone seems to be treated quite fairly Depending on their age.

Career Development

There are a few job opportunities within the company but you have to explore them on their website after you are officially hired him.

Overall compensation for your work

I think that part time positions can be paid more starting out because it is not much of a living wage but you do get yearly raises.

Office / Work Environment

We work in a warehouse type setting so it is convenient for the job. Everything seems to be adequate most times such as lighting, temperature control and ventilation.

Environmental Friendliness

UPS highly regarded recycling but people at our center don't seem to care much.

Work-Life Balance

The hours can be good depending on when you work. And you get vacations.

Company Image

The job is OK but can be stressful at times especially when we are micro managed at our job.

Job Security

My position or job is somewhat secure because of the union.

Handicapped Accessibility

Our building isn't really a handicap accessible.

Workplace Safety

UPS has many safeguards in place to ensure safety.

Challenging Work

Although your job description is the same every day, your work load can vary and the amount and size of packages differ each day. Plus you have to work under a time pressure each day.

Inclusive / Diverse

For the most part, it is always the UPS way.

Suggestions for improvement

  • I wish UPS would focus more on work quality and the people than on numbers or pieces.

What I like about the company

The insurance is paid for by the union and it is some of the best in the country. Whether you are full time or part time you get yearly raises and paid vacations. There are probably opportunities for job growth and movement but you just need to work hard and put forth the effort.

What I dislike about the company

Sometimes rules can change depending on the day or week or person. Sometimes I think UPS demands too much from people and could maybe give them a little extra leeway in the form of time. It would be nice if we received more incentives or prizes for doing a good job at our work. I also think UPS focuses too much on numbers and not on the people doing the job.

Company Culture
1.00
Support from management
2.00
Teamwork
3.00
Freedom to work independently
5.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
1.00
Office / Work Environment
4.00
Environmental Friendliness
2.00
Work-Life Balance
5.00
Company Image
3.00
Job Security
5.00
Handicapped Accessibility
1.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Paid Parental Leave is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    UPS-Cass City MI
  • City
    Cass City
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered

Review averages

  • 1694 employees say

    Excellent (671)
    39.61038961039%
    Good (433)
    25.56080283353%
    Satisfactory (334)
    19.716646989374%
    Subpar (256)
    15.112160566706%
    3.41
  • 913 applicants say

    Excellent (299)
    32.749178532311%
    Good (176)
    19.277108433735%
    Satisfactory (121)
    13.253012048193%
    Subpar (317)
    34.720700985761%
    2.86

kununu score comparisons

UPS
3.21
2,607 reviews

Industry average (Transportation & Logistics)
3.13
92,034 reviews

kununu average
3.39
3,797,000 reviews