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UPS:What's it like to work here?

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UPSUPSUPS

Review averages

  • 518 employees say

    Excellent (171)
    33.011583011583%
    Good (120)
    23.166023166023%
    Satisfactory (120)
    23.166023166023%
    Subpar (107)
    20.656370656371%
    3.14
  • 219 applicants say

    Excellent (95)
    43.37899543379%
    Good (51)
    23.287671232877%
    Satisfactory (29)
    13.24200913242%
    Subpar (44)
    20.091324200913%
    3.30

Company summary

United Parcel Service (NYSE: UPS) is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficiently. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide. The company can be found on the Web at UPS.com and its corporate blog can be found at blog.UPS.com.

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Numbers

Employees

10,000+ employees

Company info

Who we are

Products, services

We offer a wide range of shipping, tracking, and freight services. Visit us online for more information. 

Company outlook

Our love of logistics is driven by our passion for people. Every day, UPS meets an infinite number of needs with innovative solutions in businesses, homes and communities everywhere. It takes diversity of thought, experience and intelligence to get the job done.


With employees in more than 200 countries and territories worldwide, there's no question that diversity is part of the social fabric at UPS. We consider diversity a mindset of inclusiveness, respect, and cooperation a visible core value that helps drive the way we do business with our customers and suppliers and strengthens our bonds with a multicultural community of friends and neighbors.

From Business Resource Groups to Women's Leadership Development, we encourage and support employees to come together and pursue endeavors with a shared passion. While these individuals help us grow as a business and ensure a diverse pool of talent, they also act as ambassadors both internally and externally by engaging us, as an organization, in a variety of community events around the world. Whether it's a local book club or a major global event, UPS strives to maintain a strong connection between our employees, our customers, our communities and this place we call home.

The work of diversity and inclusion is a continuous process of growth and education. That's why UPS takes active measures to increase awareness of our strengths and differences.

Benefits

We know there's more to life than just what you do. That's why at UPS, we offer a complete range of options for you to live your life in balance with work, education, family, friends, and nearly every other aspect you can dream up. The following benefit areas are offered: 

  • Earn & Learn Program for Part-time Employees
  • UPS Tuition Assistance Program 
  • Health and Wellness Programs
  • Compensation and Savings Programs 
  • Benefits Information Disclaimer

Location


  • 165 Courtland Street, Suite A
    Atlanta, GA, 30303

For applicants

What we offer

What is special about working for us?

The nice thing is that everybody likes to receive a gift. So, when their package arrives, they’re just glowing, they’re happy to see you, and it’s a nice feeling to know that this person wants me to come to see them and deliver their package.

- Bryan, Driver Helper



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Women’s Leadership & Development 

From the driver’s seat to the executive suite, women play a leading role.

We understand the importance of staying true to your needs and believe that when you're doing what you do best, the sky is the limit. Women's Leadership Development (WLD) focuses on helping you enhance your ability to lead others professionally and personally as you develop the knowledge, skills and values necessary to confidently step into a leadership role within UPS.



Military & Veterans Outreach 

You've served your country honorably. Now take on your next challenge at UPS.  UPS offers an online guide to help you transition into your new civilian career. We'll provide you with the resources you need to make your next move, whether it's at UPS or beyond.  View the online guide here


Application advice

Advice to applicants

From where you are now to where you want to go. Where are you headed? If you’re ready to get what you want out of your job — out of your life — the smart route is at UPS. As a growing, dynamic Fortune 50 organization, we have the kind of opportunities that will help you go as far as your ambition will take you. So if you’re looking to start on a rewarding future, we’ll get you moving in the right direction.


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Preferred application method


Going the extra mile makes the world work better.

Logistics isn't just systems, supply chains, and epic infrastructure. It's a diverse team of individuals who bring their passion to the mission of UPS every day, offering better ways to orchestrate everything from complex international distribution networks to local business deliveries. It all begins with talented individuals like you – people who are ready to deliver on our reputation for billions of customers everywhere.

That's why we support our part-time employees with full-time benefits, exposure to an incredible range of opportunities and training programs and a practice of promoting from within. Here you'll have the freedom to change your role any number of times, while working for a company whose reliability is second to none. Your passion for innovation, and the pride that comes with doing what you do best, will be rewarded at every level. UPSers are hardworking, collaborative, and entrepreneurial. You'll fit right in.


Search jobs here.




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Reviews for UPS

Reviews - What employees say

3.14 Employees say
3.30 Applicants say
  • 29.May 2017
  • Employee

Company culture

They don't follow the values our founder set up.

Level of Autonomy

Yes.

Attitude towards older colleagues

They push out the older employees so they can be replaced with lower paid employees.

Suggestions for improvement

  • Get back to the basics of letting people do their jobs. Don't dictate because the employees don't learn how to manage.

What I like about the company

Pay and benefits.

What I dislike about the company

Company politics. You can be meeting all agreed upon goals but you are still mistreated. There are ineffective people awarded positions that many others would excel at except the company doesn't want to spend the money to move them. The values laid out by our founder aren't followed any more. The list is long and is still growing.

  • 28.May 2017
  • Employee

Workplace Safety

The company emphasizes safety constantly. Great career opportunities and fantastic benefits. Dedicated, talented and caring people. I had the opportunity to recruit and hire. You change a life when you give someone a job.
That would make anyone feel good about what they do. Great educational benefits too.

Suggestions for improvement

  • Know your people and what they do best and let them like what they do and they will give their all to the job.
  • 27.May 2017
  • Employee

good

3.83
Company culture
3.00
Support from Management
3.00
Teamwork
4.00
Level of Autonomy
4.00
Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall Compensation for your work
4.00
Office/Work Environment
4.00
Eco-consciousness
5.00
Work-Life Balance
3.00
Company Image
4.00
Job security
5.00
Handicap Accessibility
3.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive/Diverse
5.00

Review averages

  • 518 employees say

    Excellent (171)
    33.011583011583%
    Good (120)
    23.166023166023%
    Satisfactory (120)
    23.166023166023%
    Subpar (107)
    20.656370656371%
    3.14
  • 219 applicants say

    Excellent (95)
    43.37899543379%
    Good (51)
    23.287671232877%
    Satisfactory (29)
    13.24200913242%
    Subpar (44)
    20.091324200913%
    3.30

kununu score comparisons

UPS
3.19
737 reviews

Industry average (Service industry)
2.95
39,706 reviews

kununu average
3.12
1,595,000 reviews