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USA Truck, Inc.:What's it like to work here?

United States Industry Transportation and Logistics
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Reviews for USA Truck, Inc.

Review factors

Feel-Good Factor

Company Culture
3.48
Support from management
3.14
Teamwork
3.43
Freedom to work independently
3.52
Internal Communication
3.05
Office / Work Environment
3.80
Environmental Friendliness
3.20
Work-Life Balance
3.14
Challenging Work
3.79
Inclusive / Diverse
3.42

Career factor

Gender Equality
3.43
Attitude towards older colleagues
3.55
Career Development
3.33
Overall compensation for your work
3.48
Company Image
3.62
Job Security
3.05
Handicapped Accessibility
3.70
Workplace Safety
4.00
Benefits

The following benefits are offered

Flex. working hours in 6 of 21 reviews Parking in 11 of 21 reviews Easy access to public transportation in 3 of 21 reviews Stock or equity options in 8 of 21 reviews 401(k) in 15 of 21 reviews No onsite daycare facility Reimbursed daycare in 2 of 21 reviews Ability to work remotely in 4 of 21 reviews Desirable office location in 5 of 21 reviews Tuition assistance in 3 of 21 reviews Paid Parental Leave in 4 of 21 reviews 401(k) Match in 10 of 21 reviews Flexible spending account in 4 of 21 reviews Paid time off in 12 of 21 reviews Healthcare (including vision and dental) in 13 of 21 reviews No relocation allowance Life insurance in 13 of 21 reviews

The following perks are offered

On site cafeteria in 3 of 21 reviews Free (company provided) Meals in 2 of 21 reviews Health and wellness programs in 7 of 21 reviews Employee discounts in 10 of 21 reviews Vehicle allowance in 2 of 21 reviews Employee events in 11 of 21 reviews Pet friendly/Pets allowed in 5 of 21 reviews Fitness center on site in 6 of 21 reviews Free Snacks/Drinks in 4 of 21 reviews
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Reviews

  • 29.Apr 2019
  • Employee

Suggestions for improvement

  • A training department is needed. Also, removing older employees that refuse to change old habits.

What I like about the company

Very family oriented and no attendance policy

What I dislike about the company

The management is terrible and there is not a training department so it is hard to understand your role.

Company Culture
3.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
2.00
Attitude towards older colleagues
3.00
Career Development
2.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
2.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
5.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered Tuition assistance is offered 401(k) Match is offered Paid time off is offered Life insurance is offered
  • Company
    USA Truck, Inc.
  • City
    Van Buren
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Fitness center on site is offered
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  • 27.Dec 2018
  • Employee

Suggestions for improvement

  • There is only one workplace policy that elicits a artificial culture and happens to inadvertently disrupt my working environment that I see as needing to be repealed and reformed and that is the inside can facing camera. Who wants a camera two feet from their face for hours a day that stays on 24 hours a day with a microphone. A camera staring at me while I work, eat, and sleep unless I block it. Not me.

What I like about the company

I've had many problems/ issues arise while driving over the road and, for the most part, the staff and management at USA Truck have always been really helpful.
My truck broke down and had to be taken to the International dealership in Nashville to be repaired. Then I was told that the part had to be ordered so I'd probably be down a week. My company pays a decent downtime pay ($75-100 per day) so... But the best thing about the downtime was the 4 star hotel I got to "vacation" at.
I was stuck in Nashville for 10 days total staying in a nice hotel and getting paid to see the sites. I was thinking at that time that I had one of the best jobs in the world. I'd recommend working for USA Truck especially now since they've raised the pay rates 18 cents per mile this year 2018.

What I dislike about the company

I disapprove of the camera that faces on the inside of the cab that I work, eat, and sleep in. You can start feeling like you're in a lightweight reality show called truckers view or watch the road starring you.

Company Culture
3.00
Support from management
5.00
Teamwork
3.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
4.00
Work-Life Balance
2.00
Company Image
4.00
Job Security
5.00
Challenging Work
2.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered 401(k) is offered Ability to work remotely is offered Tuition assistance is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    USA Truck, Inc.
  • City
    Van Buren
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee events is offered Pet friendly/Pets allowed is offered Free Snacks/Drinks is offered
  • 20.Dec 2018
  • Employee

Suggestions for improvement

  • None that i can think of at this time

What I like about the company

Everything has been positive so far

What I dislike about the company

Would like more pto during the year

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Stock or equity options is offered 401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    USA Truck, Inc.
  • City
    Van Buren
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered Employee events is offered Fitness center on site is offered
  • 08.Dec 2018
  • Employee

Suggestions for improvement

  • I would give increased bonuses to employees

What I like about the company

I had a great experience with the company. I started low level and have excelled into middle management within a year. The company is like famaily. They have great benefits and great values. They value and respect their employees.

What I dislike about the company

Lack of bonuses. We get them but it isnt much and not very often. Communication between team members could be better as well.

Company Culture
5.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
4.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Stock or equity options is offered Reimbursed daycare is offered Ability to work remotely is offered Desirable office location is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    USA Truck, Inc.
  • City
    Van Buren
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Pet friendly/Pets allowed is offered Fitness center on site is offered Free Snacks/Drinks is offered

Suggestions for improvement

  • I would like to see more bonuses for employees

What I like about the company

They take the time to make sure you are trained for success. They offer great benefits and they treat you like family

What I dislike about the company

Don’t really have any at this time. The company has been improving tremendously over the past 18 months

Company Culture
5.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Stock or equity options is offered Reimbursed daycare is offered Ability to work remotely is offered Desirable office location is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    USA Truck, Inc.
  • City
    West Memphis
  • Are you a Current or Former Employee?
    Current employee
  • Position
    C-Suite / Leadership

The following perks were offered to me

Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Vehicle allowance is offered Employee events is offered Pet friendly/Pets allowed is offered Fitness center on site is offered

Suggestions for improvement

  • I would like to see more meetings about how the company is doing. And expectations so you can understand the importance of your job.

What I like about the company

I enjoyed the people I worked with. Management was nice and room for advancement. You were given goals and you were verbally rewarded if you met them.

What I dislike about the company

As a whole the experience was a great place to work.

Company Culture
4.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
2.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
3.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
4.00
  • Company
    USA Truck, Inc.
  • City
    Van Buren
  • Are you a Current or Former Employee?
    n/a
  • Position
    Employee

Suggestions for improvement

  • I would offer more incentives for training. Have more selection in break room. Provide free coffee for example. Quality supervisors are so very important to morale of a companies employees.

What I like about the company

I learned alot out the trucking industry and took prode in delivering quality directions and excellent customer service. Coworkers were nice and atmosphere was fun and productive.

What I dislike about the company

Lack of staff meetings. More monitoring of phone calls between staff members.

Company Culture
5.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
4.00
  • Company
    USA Truck, Inc.
  • City
    Van Buren
  • Are you a Current or Former Employee?
    n/a
  • Position
    Employee

Suggestions for improvement

  • I would improve communications between departments.

What I like about the company

I am allowed to do my job independently and work at my own pace.

What I dislike about the company

There is a huge lack of communication between departments

Company Culture
2.00
Support from management
3.00
Teamwork
2.00
Freedom to work independently
5.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00
  • Company
    USA Truck, Inc.
  • City
    Van Buren
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 19.Mar 2018
  • Employee

Suggestions for improvement

  • Better communication on policy changes

What I like about the company

I have been promoted appropriately over the last few years.

What I dislike about the company

Lying to ourselves when it comes to internal numbers

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered Desirable office location is offered 401(k) Match is offered Paid time off is offered Life insurance is offered
  • Company
    USA Truck, Inc.
  • City
    Van Buren
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered

Suggestions for improvement

  • A more flexible schedule. Not staffing up then laying off over and over.

What I like about the company

It’s a fast paced, high energy place. One of our core values is integrity and it shows.

What I dislike about the company

They should promote from within more.

Company Culture
4.00
Support from management
3.00
Teamwork
2.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
2.00
Attitude towards older colleagues
1.00
Career Development
3.00
Overall compensation for your work
5.00
Office / Work Environment
4.00
Environmental Friendliness
1.00
Work-Life Balance
2.00
Company Image
5.00
Job Security
1.00
Handicapped Accessibility
2.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    USA Truck, Inc.
  • City
    Van Buren
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered Employee events is offered