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USAA:What's it like to work here?

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USAAUSAAUSAA
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Review averages

  • 11 employees say

    Excellent (3)
    27.272727272727%
    Good (4)
    36.363636363636%
    Satisfactory (1)
    9.0909090909091%
    Subpar (3)
    27.272727272727%
    3.19
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

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Reviews for USAA

Reviews - What employees say

3.19 Employees say
0.00 Applicants say
  • 21.May 2017
  • Employee

Excellent

5.00
Company culture
5.00
Support from Management
5.00
Teamwork
5.00
Level of Autonomy
5.00
Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall Compensation for your work
5.00
Office/Work Environment
5.00
Eco-consciousness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job security
5.00
Handicap Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive/Diverse
5.00
  • 07.May 2017
  • Employee

Company culture

The vision of the company for what it wants for their members and employees is amazing. Those values talked about at a corporate level are not reflected in expectations of insurance employees, though.

Support from Management

I worked at USAA for four years. Years 1-3 were fantastic. Year 4 I was put on a new team as my old manager was (rightfully) promoted. I chose to leave a year later. Management culture is not good. My previous manager was not amazing because he played by the rules, he was amazing because he worked with us in SPITE of the obviously ridiculous corporate-speak BS. He was always honest with us and worked for. He was respected and we all worked our asses off for him.

  • 30.Apr 2017
  • Employee

Company culture

5 stars. it is a positive and inclusive place to work.

Support from Management

yes. so supportive. positive and helpful coaching

Teamwork

I only give it 4 stars because the job itself is on the phones, leaving little opportunity for doing things as a team. It is not in the nature of the job.

Level of Autonomy

Absolutely.

Communication

yes. absolutely

Gender Equality

yes

Attitude towards older colleagues

i am 57. they hired me at this age. amazing.


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Review averages

  • 11 employees say

    Excellent (3)
    27.272727272727%
    Good (4)
    36.363636363636%
    Satisfactory (1)
    9.0909090909091%
    Subpar (3)
    27.272727272727%
    3.19
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

USAA
3.19
11 reviews

Industry average (Other industries)
2.72
142,811 reviews

kununu average
3.12
1,623,000 reviews