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Review averages

  • 2 employees say

    Excellent (0)
    0%
    Good (1)
    50%
    Satisfactory (0)
    0%
    Subpar (1)
    50%
    2.48
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

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Reviews for Varsity Tutors

Reviews - What employees say

2.48 Employees say
0.00 Applicants say
  • 31.Oct 2017
  • Employee

Support from Management

I worked as a tutor for Varsity Tutors. The company does not support its tutors and the tutor support staff are extremely rude, slow at their jobs, and unreliable. On more than one occasion, they put down incorrect information for a student which led to a bad student/tutor pairing that wasted everyone’s time. Another time, they yelled at me over the phone when a new student (had not met with yet) did not respond to my calls to set up a session. They were also having “technical difficulties” with their website the entire time that I worked there. I have spoken and emailed with several different employees and all of them had the same bad attitude and no willingness to be of assistance. This shows bad training within the company, a low quality hiring system that hires weak workers and no commitment to their mission statement connecting students with top tutors.

Communication

I worked as a tutor for Varsity Tutors. The company does not support its tutors and the tutor support staff are extremely rude, slow at their jobs, and unreliable. On more than one occasion, they put down incorrect information for a student which led to a bad student/tutor pairing that wasted everyone’s time. Another time, they yelled at me over the phone when a new student (had not met with yet) did not respond to my calls to set up a session. They were also having “technical difficulties” with their website the entire time that I worked there. I have spoken and emailed with several different employees and all of them had the same bad attitude and no willingness to be of assistance. This shows bad training within the company, a low quality hiring system that hires weak workers and no commitment to their mission statement connecting students with top tutors.

  • 12.Nov 2015
  • Employee

Handicap Accessibility

But the lack of accessibility is only because the company doesn't have a building, all of the business is done online or through phone conversations.

Suggestions for improvement

  • Have yearly regional meetings for their tutors. Pay for a meal at a banquet or something, so that we can meet the people who set us up with students and the other tutors. It will only improve the way that we tutor or help us network. If I'm struggling with a student but I remember such and such was better at teaching this, I could suggest they use him for

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Review averages

  • 2 employees say

    Excellent (0)
    0%
    Good (1)
    50%
    Satisfactory (0)
    0%
    Subpar (1)
    50%
    2.48
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Varsity Tutors
2.48
2 reviews

Industry average (Primary & Secondary Education/Higher Education/E-Learning)
3.33
30,873 reviews

kununu average
3.15
2,187,000 reviews