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Review averages

  • 2 employees say

    Excellent (0)
    0%
    Good (1)
    50%
    Satisfactory (0)
    0%
    Subpar (1)
    50%
    2.48
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Varsity Tutors

Reviews - What employees say

2.48 Employees say
0.00 Applicants say
  • 31.Oct 2017
  • Employee

Support from management

I worked as a tutor for Varsity Tutors. The company does not support its tutors and the tutor support staff are extremely rude, slow at their jobs, and unreliable. On more than one occasion, they put down incorrect information for a student which led to a bad student/tutor pairing that wasted everyone’s time. Another time, they yelled at me over the phone when a new student (had not met with yet) did not respond to my calls to set up a session. They were also having “technical difficulties” with their website the entire time that I worked there. I have spoken and emailed with several different employees and all of them had the same bad attitude and no willingness to be of assistance. This shows bad training within the company, a low quality hiring system that hires weak workers and no commitment to their mission statement connecting students with top tutors.

Internal Communication

I worked as a tutor for Varsity Tutors. The company does not support its tutors and the tutor support staff are extremely rude, slow at their jobs, and unreliable. On more than one occasion, they put down incorrect information for a student which led to a bad student/tutor pairing that wasted everyone’s time. Another time, they yelled at me over the phone when a new student (had not met with yet) did not respond to my calls to set up a session. They were also having “technical difficulties” with their website the entire time that I worked there. I have spoken and emailed with several different employees and all of them had the same bad attitude and no willingness to be of assistance. This shows bad training within the company, a low quality hiring system that hires weak workers and no commitment to their mission statement connecting students with top tutors.

Overall compensation for your work

15/hour starting

Job Security

depends on what city you work in

Suggestions for improvement

  • Hire better full-time employees that are dedicated to supporting the tutors that they hire. Train these employees on their customer service skills

What I like about the company

Nothing

What I dislike about the company

low pay, website does not work well, bad communication, rude full-time employees, no tutor support

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
2.00
Internal Communication
1.00
Overall compensation for your work
1.00
Work-Life Balance
1.00
Job Security
1.00
  • Company
    Varsity Tutors
  • City
    National
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Temporary
  • Department
    Others
  • 12.Nov 2015
  • Employee

Handicapped Accessibility

But the lack of accessibility is only because the company doesn't have a building, all of the business is done online or through phone conversations.

Suggestions for improvement

  • Have yearly regional meetings for their tutors. Pay for a meal at a banquet or something, so that we can meet the people who set us up with students and the other tutors. It will only improve the way that we tutor or help us network. If I'm struggling with a student but I remember such and such was better at teaching this, I could suggest they use him for

What I like about the company

We have a lot of freedom to choose whether we want to take a student or not and there is no penalty if we choose not to. We just do as much or as little as we want.

What I dislike about the company

I wish there were more hours available and that there was a place where we could all meet so that I could talk to other tutors and ask them some of their tactics for tutoring. But overall, I like the organization and clients that I am involved with.

Company Culture
4.00
Support from management
4.00
Teamwork
2.00
Freedom to work independently
4.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
2.00
Handicapped Accessibility
2.00
Workplace Safety
3.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered
  • Company
    Varsity Tutors
  • City
    National
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Others
  • Department
    Others

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Review averages

  • 2 employees say

    Excellent (0)
    0%
    Good (1)
    50%
    Satisfactory (0)
    0%
    Subpar (1)
    50%
    2.48
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Varsity Tutors
2.48
2 reviews

Industry average (Primary & Secondary Education/Higher Education/E-Learning)
3.59
55,874 reviews

kununu average
3.30
2,665,000 reviews