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Employer Reviews

3.80
  • Jun 28, 2016
  • New

Customer Service

company Verizon Wireless Inc.
City Alpharetta
Are you a Current or Former Employee? Former job since 2016
Position not specified

Support from Management

Leadership was okay, until an escalation call come through to your line and the supervisor doesn't want to take it after you've asked the customer can you help them without transferring to a supervisor, and gets nasty with you saying you didn't even try to see De escalate the customer.. And you know you've tried your best.

Teamwork

The team atmosphere depends on the energy your supervisor gives.

Compare total score on kununu

This company in comparison to all other companies on kununu  based on 1,322,000 reviews

Verizon Wireless Inc.
3.80
kununu average
3.18

This company in comparison to all other companies in its industry Telecommunications  based on 19,129 reviews

Verizon Wireless Inc.
3.80
Average of Telecommunications
3.16