Support from management
Supervisors usually respond to your e-mails but not always, even when you could be disputing an error.
Freedom to work independently
It seems as if you could work independently for almost every shift but not all of them. Supervisors will occasionally pull you aside and discuss certain things such as escalating too many components or having too low of a completion account which in turn may change your demeanor a bit over the phone.
Supervisors usually respond to your e-mails but not all of them.. even when you are disputing an error.
You are allowed to internally apply for other departments. I did that twice though and never heard back from them.
Overall compensation for your work
It seems as if supervisors and/or staff from Human Resources are more so friendly to their own friends and are more likely to give them promotions as opposed to entry level researches they are not familiar with and are performing better than those promoted.
You are NOT required to work overtime and miss out on things outside of your shift.
This is a private sector company and was told it's not as secure as some other jobs.
The basic research process is not challenging as what is presented to you in training but it's still challenging to handle as many components as possible as properly as possible within 8 hours.
Inclusive / Diverse
There were more black women than white women for some odd reason. Maybe that's being politically correct?
Suggestions for improvement
- Reply to researchers who are internally applying for jobs within the department and look at their stats when they wish to be promoted. They should also definitely consider giving statistically efficient researchers at least one raise a year especially when they are already underpaid.
What I like about the company
I established the job a few months out of college and picked my own shift to avoid the early one.
What I dislike about the company
The pay is tremendously low and supervisors and/or Human Resources staff members are more likely to give promotions to their own friends as opposed to Researchers who truly deserve it based on their stats.