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Veterans Administration Medical Center:What's it like to work here?

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Veterans Administration Medical CenterVeterans Administration Medical CenterVeterans Administration Medical Center
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Review averages

  • 103 employees say

    Excellent (56)
    54.368932038835%
    Good (30)
    29.126213592233%
    Satisfactory (13)
    12.621359223301%
    Subpar (4)
    3.8834951456311%
    3.88
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.30

Reviews for Veterans Administration Medical Center

Reviews - What employees say

3.88 Employees say
1.30 Applicants say

Suggestions for improvement

  • More teamwork, leadership skills, shared knowledge among staff. Make Local IT on site, responsible for Tier 1 and Tier 2, with the options of selective groups (VistA, networking, Vista Imaging, etc) to go remote, but having those staff on site.

What I like about the company

While the VA has it's down side, there are still good hard working people in the VA that care. I encourage you to apply, especially if you care about veterans who have served their country. These men and women have put their very lives on the line for your freedom, so if you do work there don't forget to thank each and every one of them every day; not only for your freedom, but for the freedom of others in this country we love.

What I dislike about the company

The Union, unacceptable and unaccountable employees, late and tardiness being accepted as a standard, leadership doing what they want but holding some accountable while others skate by. Needs to be more of a team, rather than holding onto IT secrets or a skill set; sharing that info and teaching others instead of keeping it close to the vest. Teamwork should be preached non-stop, and more things would happen. They moved a lot of IT departments around, breaking them up which in itself causes madness. Local IT does not respond, but the tickets go someplace else, none of it makes any sense but it keeps churning. Always keep it simple with ticketing, everything Tier 2 and down should be handled onsite unless emergency, then up to Tier 3 and a conference call, etc. Keep it simple, more production, happier staff, happier workers.

Company Culture
2.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00
  • Company
    Veterans Administration Medical Center
  • City
    Pittsburgh
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

Suggestions for improvement

  • I think all employees should be given an opportunity to grow and encouraged by management without being held back. There should be options to work rotating shifts if needed so one person doesnt get stuck working each weekend. There should be more employee incentives without focus on the few that seem to get rewarded on a routine basis. Each employ should be able to speak to their boss freely. I think there is a militant mentality at the VA and it prevents employees from speaking more freely and even being heard.

What I like about the company

The best things about the VA is the ability to work all over the US. You can transfer several times in your career and sometimes advance if the right job and or training is available. The VA is still one of the few you get a pension and thats a huge plus with the option of continuing to work once you leave in another industry.

What I dislike about the company

Upper management was not approachable or open to discuss problems that occurred. The workers didnt seem happy on a daily basis and I think it was a lot to do with the morale being low. I worked over 30 years and I had to work weekends with no other option. This was due to the nature of my work however there should have been alternating options like the nurses get. I didnt feel my work was valued by upper management and there wasnt much support. I was not given the opportunity to grow professionally while others were depending on their status in the company. I feel this was an unfair bias

Company Culture
3.00
Support from management
2.00
Teamwork
2.00
Freedom to work independently
2.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
2.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
2.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00
  • Company
    Veterans Administration of Medical Center
  • City
    Kansas City
  • Are you a Current or Former Employee?
    n/a
  • Position
    Employee

Suggestions for improvement

  • RN's and LPN's should be able to place orders, do procedures as in private sector w/ provider sign off. Providers should not be spending time ordering coban, test strips. Consults and other documentation are ungainly and redundant. Secret shopper Veterans could provide valuable insight into customer perspective. Administration should spend a day with each team or specialty service to see function and hear feedback before enacting changes. Veterans are also not held accountable-those who are service connected for conditions are not required to receive treatment, but continue to be paid for the condition creating a culture where staying ill guarantees benefits. Agency should limit internet usage-some people work all day, stay late w/o pay to complete documentation while others languish on Facebook or shopping sites. State agencies throttle internet, limiting to .org, .gov, .edu sites-opening full .com internet for only a couple hours at lunch. There should be "spot check" days where internet use is tracked and addressed. There is no method whereby a substandard employee can be reported and action taken. Primary care providers are overworked, have far too many clerical tasks and are placed in cubicles to work-forcing them to walk through the waiting rooms back and forth to each exam room. There is no metal detector on site-despite increased patient anger over reduction in opioids. Patients are allowed to bring dogs-clearly NOT service dogs-into the facility without challenge. They are allowed into exam rooms where we have to see our next patients.

What I like about the company

Majority of staff are there because they believe in the mission. There is an environment of respect and staff support one another. Ability to avail oneself of excellent learning materials-access to empirical websites and CE's. Good benefits, vacation and retirement plans.

What I dislike about the company

Administration out of touch with boots on the ground. If admin took the time to spend a day with providers, staff and Veterans-observing the process, system and function from the perspective of the customer and employee-functional changes could be beneficial. Fragmented-constantly initiating new programs, redundant processes which are not cohesive or sensible and do not integrate with current process or systems requirements. No patient navigation which would eliminate Veteran misunderstanding of system and reduce complaints and use of patient navigation. Veterans may resist treatment if they are paid for a service connection such as PTSD-they fear treatment and wellness will affect their payment/benefits. Admin has not addressed gun control-Veterans who need treatment most refuse as they think VA will report them and they will lose their gun rights. No ad campaign has addressed this. Providers do far too much clerical work, redundant documenting, i.e., a doctor should not be wasting time ordering bandages, test strips or sizing shoes for diabetics. RN's and LPN's do not complete clerical, admin or treatment procedures as in private sector-providers must give injections, etc. Conflicting process/initiatives Whole Health program suggests addressing global wellness of patients, yet another program reduces mental health appointments to half hour. Admin doesn't educate veterans that benefits and medical do not have anything to do with each other. Getting treatment does not activate benefits. Benefits officers tell people to work outside of the system to obtain documentation and care. Admin should be on floor to see daily function instead of constant meetings to develop process and protocols that do not increase efficiency or quality of care.

Company Culture
4.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
3.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered 401(k) is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Veterans Administration Medical Center
  • City
    Saginaw
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered

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Review averages

  • 103 employees say

    Excellent (56)
    54.368932038835%
    Good (30)
    29.126213592233%
    Satisfactory (13)
    12.621359223301%
    Subpar (4)
    3.8834951456311%
    3.88
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.30

kununu score comparisons

Veterans Administration Medical Center
3.86
104 reviews

Industry average (Pharmaceuticals/Biotech)
3.08
47,630 reviews

kununu average
3.32
2,962,000 reviews