- Veterans Administration Medical Center02.Sep 2018
Suggestions for improvement
- More teamwork, leadership skills, shared knowledge among staff. Make Local IT on site, responsible for Tier 1 and Tier 2, with the options of selective groups (VistA, networking, Vista Imaging, etc) to go remote, but having those staff on site.
What I like about the company
While the VA has it's down side, there are still good hard working people in the VA that care. I encourage you to apply, especially if you care about veterans who have served their country. These men and women have put their very lives on the line for your freedom, so if you do work there don't forget to thank each and every one of them every day; not only for your freedom, but for the freedom of others in this country we love.
What I dislike about the company
The Union, unacceptable and unaccountable employees, late and tardiness being accepted as a standard, leadership doing what they want but holding some accountable while others skate by. Needs to be more of a team, rather than holding onto IT secrets or a skill set; sharing that info and teaching others instead of keeping it close to the vest. Teamwork should be preached non-stop, and more things would happen. They moved a lot of IT departments around, breaking them up which in itself causes madness. Local IT does not respond, but the tickets go someplace else, none of it makes any sense but it keeps churning. Always keep it simple with ticketing, everything Tier 2 and down should be handled onsite unless emergency, then up to Tier 3 and a conference call, etc. Keep it simple, more production, happier staff, happier workers.
- CompanyVeterans Administration Medical Center
- Are you a Current or Former Employee?Former employee