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Veterans Administration Medical Center:What's it like to work here?

United States Industry Pharmaceuticals/Biotech
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Veterans Administration Medical CenterVeterans Administration Medical CenterVeterans Administration Medical Center
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Review averages

  • 87 employees say

    Excellent (48)
    55.172413793103%
    Good (22)
    25.287356321839%
    Satisfactory (13)
    14.942528735632%
    Subpar (4)
    4.5977011494253%
    3.83
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.30

Reviews for Veterans Administration Medical Center

Reviews - What employees say

3.83 Employees say
1.30 Applicants say

Suggestions for improvement

  • This company is wasteful and could use better financial monitors. Making employees feel important would be a big plus. There is a great deal of discrimination related to age, sex and culture and taking measure to prevent these would create a more satisfying atmosphere for recruitment and retention of employees. The buildings are very old and water damage and mold have been found in many of these buildings and cleaning these buildings up would create a more aesthetic and healthy environment in which to work. Encouraging more senior employees to become more involved in the business would also create an environment which utilizes experience and knowledge to advance to company's resources would be advantageous. Offering financial assistance with ongoing education in all employment categories would also be helpful and a good recruitment tool. Offering tuition reimbursement to new AND existing employees would also be a valuable recruitment and retention tool.

What I like about the company

Variety of employment opportunities. Location is convenient to a number of locations including I-81. Beautiful grounds.

What I dislike about the company

Poor accountability for poor performing staff. Many of the leadership are snobs and have a bad attitude toward interaction with employees. Parking is bad and no indication of a solution. Union only helps if convenient for those staff.

Company Culture
2.00
Support from management
2.00
Teamwork
2.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
2.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
2.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
3.00
  • Company
    Veterans Administration Medical Center
  • City
    Salem
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Suggestions for improvement

  • RN's and LPN's should be able to place orders, do procedures as in private sector w/ provider sign off. Providers should not be spending time ordering coban, test strips. Consults and other documentation are ungainly and redundant. Secret shopper Veterans could provide valuable insight into customer perspective. Administration should spend a day with each team or specialty service to see function and hear feedback before enacting changes. Veterans are also not held accountable-those who are service connected for conditions are not required to receive treatment, but continue to be paid for the condition creating a culture where staying ill guarantees benefits. Agency should limit internet usage-some people work all day, stay late w/o pay to complete documentation while others languish on Facebook or shopping sites. State agencies throttle internet, limiting to .org, .gov, .edu sites-opening full .com internet for only a couple hours at lunch. There should be "spot check" days where internet use is tracked and addressed. There is no method whereby a substandard employee can be reported and action taken. Primary care providers are overworked, have far too many clerical tasks and are placed in cubicles to work-forcing them to walk through the waiting rooms back and forth to each exam room. There is no metal detector on site-despite increased patient anger over reduction in opioids. Patients are allowed to bring dogs-clearly NOT service dogs-into the facility without challenge. They are allowed into exam rooms where we have to see our next patients.

What I like about the company

Majority of staff are there because they believe in the mission. There is an environment of respect and staff support one another. Ability to avail oneself of excellent learning materials-access to empirical websites and CE's. Good benefits, vacation and retirement plans.

What I dislike about the company

Administration out of touch with boots on the ground. If admin took the time to spend a day with providers, staff and Veterans-observing the process, system and function from the perspective of the customer and employee-functional changes could be beneficial. Fragmented-constantly initiating new programs, redundant processes which are not cohesive or sensible and do not integrate with current process or systems requirements. No patient navigation which would eliminate Veteran misunderstanding of system and reduce complaints and use of patient navigation. Veterans may resist treatment if they are paid for a service connection such as PTSD-they fear treatment and wellness will affect their payment/benefits. Admin has not addressed gun control-Veterans who need treatment most refuse as they think VA will report them and they will lose their gun rights. No ad campaign has addressed this. Providers do far too much clerical work, redundant documenting, i.e., a doctor should not be wasting time ordering bandages, test strips or sizing shoes for diabetics. RN's and LPN's do not complete clerical, admin or treatment procedures as in private sector-providers must give injections, etc. Conflicting process/initiatives Whole Health program suggests addressing global wellness of patients, yet another program reduces mental health appointments to half hour. Admin doesn't educate veterans that benefits and medical do not have anything to do with each other. Getting treatment does not activate benefits. Benefits officers tell people to work outside of the system to obtain documentation and care. Admin should be on floor to see daily function instead of constant meetings to develop process and protocols that do not increase efficiency or quality of care.

Company Culture
4.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
3.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered 401(k) is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Veterans Administration Medical Center
  • City
    Saginaw
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered

Suggestions for improvement

  • There is limited oversight. Good employees do a good job while lazy employees do nothing without any follow up by supervisors.

What I like about the company

Tuition reimbursement. Scholarship available to cover advanced degrees. Also monies available to pay you to go to school full time and NOT work simultaneously.

What I dislike about the company

Health care can be dictated by the patient rather than the provider - even if it is not warranted. Patients request things they should not have but doctors will order it because of all of the bad press.

Company Culture
5.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
2.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Veterans Health Administration
  • City
    Columbus
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee events is offered

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Review averages

  • 87 employees say

    Excellent (48)
    55.172413793103%
    Good (22)
    25.287356321839%
    Satisfactory (13)
    14.942528735632%
    Subpar (4)
    4.5977011494253%
    3.83
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.30

kununu score comparisons

Veterans Administration Medical Center
3.80
88 reviews

Industry average (Pharmaceuticals/Biotech)
3.08
43,759 reviews

kununu average
3.32
2,733,000 reviews