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Victoria's Secret:What's it like to work here?

United States Industry Retail/eCommerce
Victoria's SecretVictoria's SecretVictoria's Secret
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Review averages

  • 48 employees say

    Very good (15)
    31.25%
    Good (16)
    33.333333333333%
    Satisfactory (7)
    14.583333333333%
    Sufficient (10)
    20.833333333333%
    3.22
  • 0 applicants say

    Very good (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Sufficient (0)
    0%
    0.00

Other company profiles

Reviews for Victoria's Secret

Reviews - What employees say

3.22 Employees say
0.00 Applicants say
  • 19.Aug 2016 (Last edit 20.Aug 2016)
  • Employee

Company culture

Sorority atmosphere, in business, just doesn't belong. A lot of double standards.

Support from Management

Defensive, can do no wrong, in conflict situations, incomprehensible decisions made daily in serious safety areas, close minded to new ideas, in basics like merchandising

Level of Autonomy

Favorite employees sure give prime hours to make sales, others are labeled "under performers".

Communication

No one is direct, honest, or professionals in their daily communications with fellow employees. The standard for reprimand is so light, even on serious issues, that associates don't realize they are being reprimanded.

Attitude towards older colleagues

Very young people are hired based on their looks, not ability. Young managers are threatened by people with experience, believing it to diminish their own accomplishments.

Career Development

Training was minimal, and inconsistent.

Overall Compensation for your work

Employees are lured with the promotion set of bonuses, but bonuses are nearly impossible to actually obtain.

Office/Work Environment

The tools in place to serve the customer just don't work and many customers leave frustrated with out making a purchase. The stor s are so old and run down looking it effects morale. An employee break area is not provided at all.

Eco-consciousness

I sellable returns are cut up with scissors and thrown in dumpsters only to end up in land fills, rather than donated.

Work-Life Balance

Managers have no respect for your off time. I repeatedly witnessed employees being asked to work off the clock. Management will schedule store meeting in the evenings, allowing 30 minutes, but keeping you over two hours.

Company Image

Employees talk positively pre-hire, but post-hire, they constantly complain.

Job security

Positions are not stable, as goals are unrealistic, and termination is inevitable, so there is a high rate of employee turn-over.

Workplace Safety

OSHA would not approve, safety standards are not set by store leaders.

Challenging Work

Managers are asked to repeat the same tasks, using uninspired lingo that the associates have heard so many times it means nothing to them, and when that fails to get results, they threaten with termination.

Inclusive/Diverse

Diversity of opinions and ideas are met with defensiveness.

Suggestions for improvement

  • Hire experienced management teams who can put together effective selling and operating teams. Stop hiring people based on who they are friends with, but rather on qualifications.

I like about the employer

The only perk to work for Victoria's Secret is that I got to meet some great customers, and enjoyed helping them!

I dislike about the employer

The entire company is a mess right now. Lots of changes made right before I worked there, but poorly executed, making hostile work conditions and expectations unrealistic.

Company culture
1.00
Support from Management
1.00
Teamwork
1.00
Level of Autonomy
1.00
Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall Compensation for your work
1.00
Office/Work Environment
1.00
Eco-consciousness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job security
1.00
Handicap Accessibility
3.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive/Diverse
1.00

The following benefits were offered to me

401(k) is offered 401(k) Match is offered Paid time off is offered Life insurance is offered
  • company
    Victoria's Secret
  • City
    Oxford
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Management/executive staff
  • Department
    Distribution/sales

There are no statements for this review yet.

Official company statement

The review above has been updated on Aug 20, 2016.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 30.Sep 2016
  • Employee

Company culture

Co-workers are amazing people. Very accepting of different cultures and lifestyles.

Suggestions for improvement

  • Value the employees and terminating over petty reasons. Reward those that do great work, or I should say compensate. A signed card that resembles one used in grade school is insulting, for as hard and diligent most work. Other companies that are a fraction of the size as limited brands offer better incentives than a $25 gift card for Christmas. First time in history of vs, 2015 they started offering an annual bonus of 2% of your yearly salary. Appreciated, yes. Long over due, most definitely. Speaking for only myself, almost being tenured, I only aquired a total pay increase from my start date to end, $5; which also includes a slight advancement in position. You may be praised, acknowledged that you are valued for what you do, but so so many have been walked out for very little that suggests otherwise.

I like about the employer

Benefits compared or just a little less than similar industries.
Collegues are very supportive.
Security is very proactive and understanding.

I dislike about the employer

Advancement is slim to none. When you are exceptional at job performance, expect nothing more than a mediocre yearly raise that barely competes with the cost of living. You will also be expected to take on additional responsibilities and little to no pay increase. Some promoted to leadership are unqualified to lead, and directive and coachings are inconsistent. Life/work balance is somewhat okay, but prepare for stigmas and private meetings not including hr, if you have a disability and are in need to use fmla.

Company culture
4.00
Support from Management
2.00
Teamwork
3.00
Level of Autonomy
2.00
Communication
1.00
Gender Equality
2.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall Compensation for your work
1.00
Office/Work Environment
0.00
Eco-consciousness
1.00
Work-Life Balance
1.00
Company Image
3.00
Job security
1.00
Handicap Accessibility
1.00
Workplace Safety
5.00
Challenging Work
1.00
Inclusive/Diverse
4.00

The following benefits were offered to me

401(k) is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • company
    Victoria's Secret
  • City
    Dayton
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Management/executive staff
  • Department
    IT

There are no statements for this review yet.

Official company statement

The review above has been updated on Sep 30, 2016.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 09.Sep 2016
  • Employee

Company culture

It could be better if the management team was more involved.

Support from Management

Currently there is only 1 maybe 2 managers that are willing to help and listen. Everyone else is basically running around with their head cut off

Communication

Just depends who is at work. Amongst most employees communication is great. The problem is with current management

Suggestions for improvement

  • If you simply don't know the answer to what ever question or procedure say that don't make stuff up and lie. Then next time someone asks you should know the answer because you should have took the time out to find the answers to said questions.

I like about the employer

You can come in , do your work and go home without worrying about what's going to happen tomorrow.

I dislike about the employer

Communication between managers and employees doesn't take place as often as it should

Company culture
3.00
Support from Management
2.00
Teamwork
4.00
Level of Autonomy
5.00
Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall Compensation for your work
3.00
Office/Work Environment
3.00
Eco-consciousness
3.00
Work-Life Balance
3.00
Company Image
3.00
Job security
3.00
Handicap Accessibility
4.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive/Diverse
3.00

The following benefits were offered to me

Flex. working hours is offered Paid time off is offered
  • company
    Victoria's Secret
  • City
    Birmingham
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

There are no statements for this review yet.

Official company statement

The review above has been updated on Sep 9, 2016.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 08.Jan 2016
  • Employee

Support from Management

Unorganized and sporadic working conditions

Suggestions for improvement

  • Structure, balanced workloads, career paths/ opportunities, better HR department, act on management evaluations- they had them but without consequence, anger management training, less meetings and more communications, too many staff members for jobs to be done, people literally tripping over each other...etc...

I like about the employer

Prestige of company

I dislike about the employer

Chaotic working environment, biased management, anger management issues at middle management level, unstructured teams, always trying to recreate the wheel...etc...

Company culture
2.00
Support from Management
1.00
Teamwork
1.00
Level of Autonomy
1.00
Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall Compensation for your work
3.00
Office/Work Environment
2.00
Eco-consciousness
2.00
Work-Life Balance
2.00
Company Image
1.00
Job security
1.00
Handicap Accessibility
1.00
Workplace Safety
1.00
Challenging Work
2.00
Inclusive/Diverse
2.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered Desirable office location is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • company
    Victoria's Secret
  • City
    Columbus
  • Are you a Current or Former Employee?
    Former job since 2013
  • Position
    Others
  • Department
    Marketing/product management

There are no statements for this review yet.

Official company statement

The review above has been updated on Jan 8, 2016.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 08.Dec 2016
  • Employee

Company culture

Fun, inviting

Support from Management

Needs a little more help so you don't have to leave customers on holdoing so long.

Gender Equality

Great gender equality, it was actually more woman in major roles than men. Great place for a woman to work if you want to feel important.

Job security

Very lenient with attendance and will help you keep your job as long as you don't take advantage.

Suggestions for improvement

  • None

I like about the employer

Overall great place to work and grow, especially for a woman.

I dislike about the employer

I don't like that the hours are not always guaranteed.

Company culture
5.00
Support from Management
5.00
Teamwork
0.00
Level of Autonomy
0.00
Communication
0.00
Gender Equality
5.00
Attitude towards older colleagues
0.00
Career Development
0.00
Overall Compensation for your work
0.00
Office/Work Environment
0.00
Eco-consciousness
0.00
Work-Life Balance
0.00
Company Image
0.00
Job security
5.00
Handicap Accessibility
0.00
Workplace Safety
0.00
Challenging Work
0.00
Inclusive/Diverse
0.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Stock or equity options is offered Tuition assistance is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • company
    Victoria's Secret
  • City
    Kettering
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Employee

There are no statements for this review yet.

Official company statement

The review above has been updated on Dec 8, 2016.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 08.Dec 2016
  • Employee

Suggestions for improvement

  • Improve associates pay.

I like about the employer

I love the recognition you get from managers. Of course being a woman and getting discounts on bras and free items as well is always a plus.

I dislike about the employer

There's not really anything to dislike other than I think they can increase associates pay.

Company culture
5.00
Support from Management
5.00
Teamwork
5.00
Level of Autonomy
5.00
Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall Compensation for your work
5.00
Office/Work Environment
5.00
Eco-consciousness
4.00
Work-Life Balance
5.00
Company Image
5.00
Job security
5.00
Handicap Accessibility
5.00
Workplace Safety
5.00
Challenging Work
2.00
Inclusive/Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered 401(k) is offered
  • company
    Victoria's Secret
  • City
    Arlington
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Employee
  • Department
    Others

There are no statements for this review yet.

Official company statement

The review above has been updated on Dec 8, 2016.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 19.Aug 2016
  • Employee

Company culture

Strong brand recognition.

Support from Management

DM not ethical and value based.

Teamwork

A lot of favoritism.

Level of Autonomy

DM control and power.

Suggestions for improvement

  • Live your values.

I like about the employer

Customer loyalty

I dislike about the employer

DM level management approach

Company culture
5.00
Support from Management
1.00
Teamwork
3.00
Level of Autonomy
1.00
Communication
5.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall Compensation for your work
4.00
Office/Work Environment
5.00
Eco-consciousness
3.00
Work-Life Balance
4.00
Company Image
4.00
Job security
4.00
Handicap Accessibility
3.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive/Diverse
1.00

The following benefits were offered to me

401(k) is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • company
    Victoria's Secret
  • City
    Colorado Springs
  • Are you a Current or Former Employee?
    Former job since 2008
  • Position
    Management/executive staff
  • Department
    Others

There are no statements for this review yet.

Official company statement

The review above has been updated on Aug 19, 2016.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 12.Jan 2016
  • Employee

Communication

None

Suggestions for improvement

  • None

I like about the employer

The people I worked with.

I dislike about the employer

You have to work weekends a lot.

Company culture
1.00
Support from Management
4.00
Teamwork
1.00
Level of Autonomy
0.00
Communication
5.00
Gender Equality
0.00
Attitude towards older colleagues
0.00
Career Development
0.00
Overall Compensation for your work
0.00
Office/Work Environment
1.00
Eco-consciousness
0.00
Work-Life Balance
0.00
Company Image
1.00
Job security
0.00
Handicap Accessibility
0.00
Workplace Safety
2.00
Challenging Work
0.00
Inclusive/Diverse
0.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Paid time off is offered
  • company
    Victoria's Secret
  • City
    Montgomery
  • Are you a Current or Former Employee?
    Not specified
  • Position
    Others
  • Department
    Others

There are no statements for this review yet.

Official company statement

The review above has been updated on Jan 12, 2016.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 15.Dec 2016
  • Employee

Cashier

4.72

Suggestions for improvement

  • None

I like about the employer

The atmosphere

I dislike about the employer

How seasonal the mall can be

Company culture
5.00
Support from Management
5.00
Teamwork
5.00
Level of Autonomy
5.00
Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall Compensation for your work
5.00
Office/Work Environment
5.00
Eco-consciousness
3.00
Work-Life Balance
5.00
Company Image
5.00
Job security
4.00
Handicap Accessibility
4.00
Workplace Safety
4.00
Challenging Work
5.00
Inclusive/Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Stock or equity options is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • company
    Victoria's Secret
  • City
    San Antonio
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Distribution/sales

There are no statements for this review yet.

Official company statement

The review above has been updated on Dec 15, 2016.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 29.Jun 2016
  • Employee

Manager

1.24

Suggestions for improvement

  • Treat everyone equally

I like about the employer

Nothing

I dislike about the employer

Favoritism

Company culture
1.00
Support from Management
1.00
Teamwork
1.00
Level of Autonomy
1.00
Communication
3.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall Compensation for your work
3.00
Office/Work Environment
1.00
Eco-consciousness
0.00
Work-Life Balance
1.00
Company Image
1.00
Job security
1.00
Handicap Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive/Diverse
1.00

The following benefits were offered to me

401(k) Match is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • company
    Victoria's Secret
  • City
    Boston
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Management/executive staff
  • Department
    Executive leadership

There are no statements for this review yet.

Official company statement

The review above has been updated on Jun 29, 2016.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!




Other visitors also viewed

Review averages

  • 48 employees say

    Very good (15)
    31.25%
    Good (16)
    33.333333333333%
    Satisfactory (7)
    14.583333333333%
    Sufficient (10)
    20.833333333333%
    3.22
  • 0 applicants say

    Very good (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Sufficient (0)
    0%
    0.00

kununu score comparisons

Victoria's Secret
3.22
48 reviews

Industry average (Retail/eCommerce)
3.07
72,785 reviews

kununu average
3.12
1,531,000 reviews