Sorority atmosphere, in business, just doesn't belong. A lot of double standards.
Support from Management
Defensive, can do no wrong, in conflict situations, incomprehensible decisions made daily in serious safety areas, close minded to new ideas, in basics like merchandising
Level of Autonomy
Favorite employees sure give prime hours to make sales, others are labeled "under performers".
No one is direct, honest, or professionals in their daily communications with fellow employees. The standard for reprimand is so light, even on serious issues, that associates don't realize they are being reprimanded.
Attitude towards older colleagues
Very young people are hired based on their looks, not ability. Young managers are threatened by people with experience, believing it to diminish their own accomplishments.
Training was minimal, and inconsistent.
Overall Compensation for your work
Employees are lured with the promotion set of bonuses, but bonuses are nearly impossible to actually obtain.
The tools in place to serve the customer just don't work and many customers leave frustrated with out making a purchase. The stor s are so old and run down looking it effects morale. An employee break area is not provided at all.
I sellable returns are cut up with scissors and thrown in dumpsters only to end up in land fills, rather than donated.
Managers have no respect for your off time. I repeatedly witnessed employees being asked to work off the clock. Management will schedule store meeting in the evenings, allowing 30 minutes, but keeping you over two hours.
Employees talk positively pre-hire, but post-hire, they constantly complain.
Positions are not stable, as goals are unrealistic, and termination is inevitable, so there is a high rate of employee turn-over.
OSHA would not approve, safety standards are not set by store leaders.
Managers are asked to repeat the same tasks, using uninspired lingo that the associates have heard so many times it means nothing to them, and when that fails to get results, they threaten with termination.
Diversity of opinions and ideas are met with defensiveness.
Suggestions for improvement
- Hire experienced management teams who can put together effective selling and operating teams. Stop hiring people based on who they are friends with, but rather on qualifications.
What I like about the company
The only perk to work for Victoria's Secret is that I got to meet some great customers, and enjoyed helping them!
What I dislike about the company
The entire company is a mess right now. Lots of changes made right before I worked there, but poorly executed, making hostile work conditions and expectations unrealistic.