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Victoria's Secret:What's it like to work here?

United States Industry Consumer Goods/Grocery/Retail
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Review averages

  • 81 employees say

    Excellent (27)
    33.333333333333%
    Good (28)
    34.567901234568%
    Satisfactory (12)
    14.814814814815%
    Subpar (14)
    17.283950617284%
    3.33
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Other company profiles

Reviews for Victoria's Secret

Reviews - What employees say

3.33 Employees say
0.00 Applicants say
  • 21.Dec 2017
  • Employee

Suggestions for improvement

  • I would have more full time associates to ensure more accountability and pride in work. I feel most part time associates don't really care about the job, so they do a surface job done, but it means others have to come back behind that person to do a thorough job.

What I like about the company

With good management, it's a joy to come to work. I currently work with a good management team and co-workers. I have worked with put management and co-workers. I strongly believe management sets the pace and culture, employees will follow as it had been my experience. I've seen managers who slack off and that reflects the store and employee's attitudes. They are not willing to work harder than the store manager or other management.

What I dislike about the company

I disapprove of the lack of recycling and waste of shipping. Six little boxes of perfumes are in a full size box compared to 16 little boxes of perfumes are in a B-36 box. Recycling cardboard is required, but there is so much plastic packages that are thrown away.

Company Culture
3.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
3.00
Career Development
5.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
1.00
Work-Life Balance
4.00
Company Image
3.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
2.00
Challenging Work
3.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Flex. working hours is offered Easy access to public transportation is offered Stock or equity options is offered 401(k) is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Victoria's Secret
  • City
    Tigard
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

There are no statements for this review yet.

Company response

The review above has been updated on Dec 21, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 13.Dec 2017
  • Employee

Teamwork

For the most part you're required to do things by yourself, then management will say it's not up to company standards but will not tell you how to do it.

Freedom to work independently

For the most part you do work independently, except when the store manager is staring you down only to tell you what you're doing wrong.

Internal Communication

At times the company relies on you to read and train about products while you're working the floor but will not set time aside. Management will get mad at you for not reading new product knowledge.

Gender Equality

Yes males are allowed to work there. Some are used for the backroom because heavy lifting is required.

Attitude towards older colleagues

The company prefers younger employees because they are more trendy and can keep up with traffic in store and technology.

Career Development

There are promotions.

Overall compensation for your work

Sometimes your work is valued. SOMETIMES

Environmental Friendliness

Depends on team members.

Work-Life Balance

If you have a busy schedule this is not the job for you. They will force you to change your availability, work hours you do not wish to and will not give you requested time off.

Company Image

The company doesn't offer sizes for every body as they claim.

Job Security

With commission being such a competition it's hard to know your job is secure.

Handicapped Accessibility

Store will not always be handicapped accessible. Due to overcrowding of products and fixtures.

Workplace Safety

So mamy large boxes, frames, mannequins and supplies for such little room. Almost every employee I worked with was injured at some point in their career there.

Challenging Work

Challenges daily whether it be with customers, floor sets, products

Suggestions for improvement

  • More of a work life balance. Fair treatment needs to be implemented.

What I like about the company

Free products for employees.

What I dislike about the company

Fairness is not a priority. Their dress code has gone down hill. They do not provide a work life balance. You are forced to make yourself available when you cannot be.

Company Culture
1.00
Support from management
2.00
Teamwork
1.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
2.00
Career Development
3.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
2.00
Challenging Work
4.00
Inclusive / Diverse
3.00
  • Company
    Victorias Secret PINK
  • City
    West Hartford
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Not specified
  • Department
    Distribution/sales

There are no statements for this review yet.

Company response

The review above has been updated on Dec 13, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 20.Jul 2017
  • Employee

Workplace Safety

Yes

Suggestions for improvement

  • Make sure you communicate with all employees. Sometimes I would find out about meetings too late or promotions.

What I like about the company

Always respectful. Appreciated you as an employee and always at the end of your shift said thank you for your help. Employee discounts, free promotion items, discounts and free bras.

What I dislike about the company

There isn't anything I didn't like.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
3.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered
  • Company
    Victoria s Secret
  • City
    Terre Haute, Indiana
  • Are you a Current or Former Employee?
    Former job since 2013
  • Position
    Employee
  • Department
    Distribution/sales

There are no statements for this review yet.

Company response

The review above has been updated on Jul 20, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 19.Jan 2017
  • Employee

Support from management

No communication, management looked down on the other girls.

Suggestions for improvement

  • Train us on bra fittings, make a size above a DDD, don't have sales everyday confusing staff, stop doing until supplies ends on promotions it's painful to deal wothX

What I like about the company

They have an all in, we win mentality which I like.

What I dislike about the company

No communication, scheduling issues, management, low hours, payment problems.

Company Culture
3.00
Support from management
1.00
Teamwork
4.00
Freedom to work independently
3.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
2.00
Career Development
1.00
Overall compensation for your work
0.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
3.00
Challenging Work
1.00
Inclusive / Diverse
0.00
  • Company
    Victoria's Secret Stores, LLC
  • City
    Mesa
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Temporary
  • Department
    Others

There are no statements for this review yet.

Company response

The review above has been updated on Jan 19, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



Suggestions for improvement

  • More options for growth and pay increases for management. There tends to be more bonuses for management. The current system set up by the company seems to be unrealistic. There also needs to be more of a understanding of inventory flow that allows the customer to find what they want. Seems to be too many times where the stores are out of what the company is looking for.

What I like about the company

I enjoy the benefits that the company offers as well as the work that is expected for my role.

Company Culture
4.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
2.00
Overall compensation for your work
1.00
Office / Work Environment
0.00
Environmental Friendliness
0.00
Work-Life Balance
2.00
Company Image
5.00
Job Security
2.00
Handicapped Accessibility
0.00
Workplace Safety
0.00
Challenging Work
5.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Stock or equity options is offered 401(k) is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Victoria's Secret Stores, LLC
  • City
    Miami
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

There are no statements for this review yet.

Company response

The review above has been updated on Jan 8, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 08.Dec 2016
  • Employee

Company Culture

Fun, inviting

Support from management

Needs a little more help so you don't have to leave customers on holdoing so long.

Gender Equality

Great gender equality, it was actually more woman in major roles than men. Great place for a woman to work if you want to feel important.

Job Security

Very lenient with attendance and will help you keep your job as long as you don't take advantage.

Suggestions for improvement

  • None

What I like about the company

Overall great place to work and grow, especially for a woman.

What I dislike about the company

I don't like that the hours are not always guaranteed.

Company Culture
5.00
Support from management
5.00
Teamwork
0.00
Freedom to work independently
0.00
Internal Communication
0.00
Gender Equality
5.00
Attitude towards older colleagues
0.00
Career Development
0.00
Overall compensation for your work
0.00
Office / Work Environment
0.00
Environmental Friendliness
0.00
Work-Life Balance
0.00
Company Image
0.00
Job Security
5.00
Handicapped Accessibility
0.00
Workplace Safety
0.00
Challenging Work
0.00
Inclusive / Diverse
0.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Stock or equity options is offered Tuition assistance is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Victoria's Secret
  • City
    Kettering
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Employee

There are no statements for this review yet.

Company response

The review above has been updated on Dec 8, 2016.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 02.Dec 2016
  • Employee

Company Culture

VS brands make work systems fun, always communicating new things and offering regular trainings.

Support from management

Management is always there to assist with goal achieving motivation, feedback and trusting the employees to do what's best for the customer.

Teamwork

The team works well together however, there are always the few lazy in the bunch that can make it challenging. Overall the team energy is there and is focused and collaborative!

Freedom to work independently

Yes!

Internal Communication

Communication outside of work is never there. It's hard to keep updated as email is not used and managers don't always get back to you so fast via ACES however, in-store the communication is good. This, is a topic that can always be improved on.

Gender Equality

Yes! Absolutely!

Attitude towards older colleagues

Yes! We did for holiday too- they're some of the best ppl to have on our team because of their experience and leadership!

Career Development

Always offering trainings for us!

Overall compensation for your work

Yes- working at VS is fun and the benefits are great! Between our sales incentives to employee stock options, it's great to be prt of a generous company

Office / Work Environment

Yes! However I wish we had more MPAS to sign guests up for loyalty or Pink Nation on the floor.

Environmental Friendliness

No

Work-Life Balance

In my particular situation, yes for sure.

Job Security

There have been lots of management changes so I am worried at times that my position or hours are at risk of being cut

Handicapped Accessibility

I have not seen a physically impaired employee yet with our store.

Challenging Work

There's nothing better than a full, folded, striped, and clean store at the end of the night or before you leave your shift!

Inclusive / Diverse

Yes!

Company Culture
5.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
3.00
Handicapped Accessibility
1.00
Workplace Safety
2.00
Challenging Work
5.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Stock or equity options is offered 401(k) is offered Flexible spending account is offered Relocation allowance is offered
  • Company
    Victorias Secret PINK
  • City
    West Hartford
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Distribution/sales

There are no statements for this review yet.

Company response

The review above has been updated on Dec 2, 2016.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 30.Sep 2016
  • Employee

Company Culture

Co-workers are amazing people. Very accepting of different cultures and lifestyles.

Suggestions for improvement

  • Value the employees and terminating over petty reasons. Reward those that do great work, or I should say compensate. A signed card that resembles one used in grade school is insulting, for as hard and diligent most work. Other companies that are a fraction of the size as limited brands offer better incentives than a $25 gift card for Christmas. First time in history of vs, 2015 they started offering an annual bonus of 2% of your yearly salary. Appreciated, yes. Long over due, most definitely. Speaking for only myself, almost being tenured, I only aquired a total pay increase from my start date to end, $5; which also includes a slight advancement in position. You may be praised, acknowledged that you are valued for what you do, but so so many have been walked out for very little that suggests otherwise.

What I like about the company

Benefits compared or just a little less than similar industries.
Collegues are very supportive.
Security is very proactive and understanding.

What I dislike about the company

Advancement is slim to none. When you are exceptional at job performance, expect nothing more than a mediocre yearly raise that barely competes with the cost of living. You will also be expected to take on additional responsibilities and little to no pay increase. Some promoted to leadership are unqualified to lead, and directive and coachings are inconsistent. Life/work balance is somewhat okay, but prepare for stigmas and private meetings not including hr, if you have a disability and are in need to use fmla.

Company Culture
4.00
Support from management
2.00
Teamwork
3.00
Freedom to work independently
2.00
Internal Communication
1.00
Gender Equality
2.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
0.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
5.00
Challenging Work
1.00
Inclusive / Diverse
4.00

The following benefits were offered to me

401(k) is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Victoria's Secret Stores, LLC
  • City
    Dayton
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    C-Suite / Leadership
  • Department
    IT

There are no statements for this review yet.

Company response

The review above has been updated on Sep 30, 2016.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 09.Sep 2016
  • Employee

Company Culture

It could be better if the management team was more involved.

Support from management

Currently there is only 1 maybe 2 managers that are willing to help and listen. Everyone else is basically running around with their head cut off

Internal Communication

Just depends who is at work. Amongst most employees communication is great. The problem is with current management

Suggestions for improvement

  • If you simply don't know the answer to what ever question or procedure say that don't make stuff up and lie. Then next time someone asks you should know the answer because you should have took the time out to find the answers to said questions.

What I like about the company

You can come in , do your work and go home without worrying about what's going to happen tomorrow.

What I dislike about the company

Communication between managers and employees doesn't take place as often as it should

Company Culture
3.00
Support from management
2.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
3.00
Handicapped Accessibility
4.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Flex. working hours is offered Paid time off is offered
  • Company
    Victoria's Secret Stores, LLC
  • City
    Birmingham
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

There are no statements for this review yet.

Company response

The review above has been updated on Sep 9, 2016.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 19.Aug 2016 (Last edit 20.Aug 2016)
  • Employee

Company Culture

Sorority atmosphere, in business, just doesn't belong. A lot of double standards.

Support from management

Defensive, can do no wrong, in conflict situations, incomprehensible decisions made daily in serious safety areas, close minded to new ideas, in basics like merchandising

Freedom to work independently

Favorite employees sure give prime hours to make sales, others are labeled "under performers".

Internal Communication

No one is direct, honest, or professionals in their daily communications with fellow employees. The standard for reprimand is so light, even on serious issues, that associates don't realize they are being reprimanded.

Attitude towards older colleagues

Very young people are hired based on their looks, not ability. Young managers are threatened by people with experience, believing it to diminish their own accomplishments.

Career Development

Training was minimal, and inconsistent.

Overall compensation for your work

Employees are lured with the promotion set of bonuses, but bonuses are nearly impossible to actually obtain.

Office / Work Environment

The tools in place to serve the customer just don't work and many customers leave frustrated with out making a purchase. The stor s are so old and run down looking it effects morale. An employee break area is not provided at all.

Environmental Friendliness

I sellable returns are cut up with scissors and thrown in dumpsters only to end up in land fills, rather than donated.

Work-Life Balance

Managers have no respect for your off time. I repeatedly witnessed employees being asked to work off the clock. Management will schedule store meeting in the evenings, allowing 30 minutes, but keeping you over two hours.

Company Image

Employees talk positively pre-hire, but post-hire, they constantly complain.

Job Security

Positions are not stable, as goals are unrealistic, and termination is inevitable, so there is a high rate of employee turn-over.

Workplace Safety

OSHA would not approve, safety standards are not set by store leaders.

Challenging Work

Managers are asked to repeat the same tasks, using uninspired lingo that the associates have heard so many times it means nothing to them, and when that fails to get results, they threaten with termination.

Inclusive / Diverse

Diversity of opinions and ideas are met with defensiveness.

Suggestions for improvement

  • Hire experienced management teams who can put together effective selling and operating teams. Stop hiring people based on who they are friends with, but rather on qualifications.

What I like about the company

The only perk to work for Victoria's Secret is that I got to meet some great customers, and enjoyed helping them!

What I dislike about the company

The entire company is a mess right now. Lots of changes made right before I worked there, but poorly executed, making hostile work conditions and expectations unrealistic.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
3.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive / Diverse
1.00

The following benefits were offered to me

401(k) is offered 401(k) Match is offered Paid time off is offered Life insurance is offered
  • Company
    Victoria's Secret Stores, LLC
  • City
    Oxford
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    C-Suite / Leadership
  • Department
    Distribution/sales

There are no statements for this review yet.

Company response

The review above has been updated on Aug 20, 2016.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!




Review averages

  • 81 employees say

    Excellent (27)
    33.333333333333%
    Good (28)
    34.567901234568%
    Satisfactory (12)
    14.814814814815%
    Subpar (14)
    17.283950617284%
    3.33
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Victoria's Secret
3.33
81 reviews

Industry average (Consumer Goods/Grocery/Retail)
3.11
112,006 reviews

kununu average
3.23
2,418,000 reviews