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Victoria's Secret:What's it like to work here?

United States Industry Retail/eCommerce
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Review averages

  • 48 employees say

    Excellent (15)
    31.25%
    Good (16)
    33.333333333333%
    Satisfactory (7)
    14.583333333333%
    Subpar (10)
    20.833333333333%
    3.22
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Other company profiles

Reviews for Victoria's Secret

Reviews - What employees say

3.22 Employees say
0.00 Applicants say
  • 08.Dec 2016
  • Employee

Company culture

Fun, inviting

Support from Management

Needs a little more help so you don't have to leave customers on holdoing so long.

Gender Equality

Great gender equality, it was actually more woman in major roles than men. Great place for a woman to work if you want to feel important.

Job security

Very lenient with attendance and will help you keep your job as long as you don't take advantage.

Suggestions for improvement

  • None

What I like about the company

Overall great place to work and grow, especially for a woman.

What I dislike about the company

I don't like that the hours are not always guaranteed.

Company culture
5.00
Support from Management
5.00
Teamwork
0.00
Level of Autonomy
0.00
Communication
0.00
Gender Equality
5.00
Attitude towards older colleagues
0.00
Career Development
0.00
Overall Compensation for your work
0.00
Office/Work Environment
0.00
Eco-consciousness
0.00
Work-Life Balance
0.00
Company Image
0.00
Job security
5.00
Handicap Accessibility
0.00
Workplace Safety
0.00
Challenging Work
0.00
Inclusive/Diverse
0.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Stock or equity options is offered Tuition assistance is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Victoria's Secret
  • City
    Kettering
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Employee

There are no statements for this review yet.

Company response

The review above has been updated on Dec 8, 2016.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 30.Sep 2016
  • Employee

Company culture

Co-workers are amazing people. Very accepting of different cultures and lifestyles.

Suggestions for improvement

  • Value the employees and terminating over petty reasons. Reward those that do great work, or I should say compensate. A signed card that resembles one used in grade school is insulting, for as hard and diligent most work. Other companies that are a fraction of the size as limited brands offer better incentives than a $25 gift card for Christmas. First time in history of vs, 2015 they started offering an annual bonus of 2% of your yearly salary. Appreciated, yes. Long over due, most definitely. Speaking for only myself, almost being tenured, I only aquired a total pay increase from my start date to end, $5; which also includes a slight advancement in position. You may be praised, acknowledged that you are valued for what you do, but so so many have been walked out for very little that suggests otherwise.

What I like about the company

Benefits compared or just a little less than similar industries.
Collegues are very supportive.
Security is very proactive and understanding.

What I dislike about the company

Advancement is slim to none. When you are exceptional at job performance, expect nothing more than a mediocre yearly raise that barely competes with the cost of living. You will also be expected to take on additional responsibilities and little to no pay increase. Some promoted to leadership are unqualified to lead, and directive and coachings are inconsistent. Life/work balance is somewhat okay, but prepare for stigmas and private meetings not including hr, if you have a disability and are in need to use fmla.

Company culture
4.00
Support from Management
2.00
Teamwork
3.00
Level of Autonomy
2.00
Communication
1.00
Gender Equality
2.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall Compensation for your work
1.00
Office/Work Environment
0.00
Eco-consciousness
1.00
Work-Life Balance
1.00
Company Image
3.00
Job security
1.00
Handicap Accessibility
1.00
Workplace Safety
5.00
Challenging Work
1.00
Inclusive/Diverse
4.00

The following benefits were offered to me

401(k) is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Victoria's Secret
  • City
    Dayton
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Management/executive staff
  • Department
    IT

There are no statements for this review yet.

Company response

The review above has been updated on Sep 30, 2016.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 09.Sep 2016
  • Employee

Company culture

It could be better if the management team was more involved.

Support from Management

Currently there is only 1 maybe 2 managers that are willing to help and listen. Everyone else is basically running around with their head cut off

Communication

Just depends who is at work. Amongst most employees communication is great. The problem is with current management

Suggestions for improvement

  • If you simply don't know the answer to what ever question or procedure say that don't make stuff up and lie. Then next time someone asks you should know the answer because you should have took the time out to find the answers to said questions.

What I like about the company

You can come in , do your work and go home without worrying about what's going to happen tomorrow.

What I dislike about the company

Communication between managers and employees doesn't take place as often as it should

Company culture
3.00
Support from Management
2.00
Teamwork
4.00
Level of Autonomy
5.00
Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall Compensation for your work
3.00
Office/Work Environment
3.00
Eco-consciousness
3.00
Work-Life Balance
3.00
Company Image
3.00
Job security
3.00
Handicap Accessibility
4.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive/Diverse
3.00

The following benefits were offered to me

Flex. working hours is offered Paid time off is offered
  • Company
    Victoria's Secret
  • City
    Birmingham
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

There are no statements for this review yet.

Company response

The review above has been updated on Sep 9, 2016.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 19.Aug 2016 (Last edit 20.Aug 2016)
  • Employee

Company culture

Sorority atmosphere, in business, just doesn't belong. A lot of double standards.

Support from Management

Defensive, can do no wrong, in conflict situations, incomprehensible decisions made daily in serious safety areas, close minded to new ideas, in basics like merchandising

Level of Autonomy

Favorite employees sure give prime hours to make sales, others are labeled "under performers".

Communication

No one is direct, honest, or professionals in their daily communications with fellow employees. The standard for reprimand is so light, even on serious issues, that associates don't realize they are being reprimanded.

Attitude towards older colleagues

Very young people are hired based on their looks, not ability. Young managers are threatened by people with experience, believing it to diminish their own accomplishments.

Career Development

Training was minimal, and inconsistent.

Overall Compensation for your work

Employees are lured with the promotion set of bonuses, but bonuses are nearly impossible to actually obtain.

Office/Work Environment

The tools in place to serve the customer just don't work and many customers leave frustrated with out making a purchase. The stor s are so old and run down looking it effects morale. An employee break area is not provided at all.

Eco-consciousness

I sellable returns are cut up with scissors and thrown in dumpsters only to end up in land fills, rather than donated.

Work-Life Balance

Managers have no respect for your off time. I repeatedly witnessed employees being asked to work off the clock. Management will schedule store meeting in the evenings, allowing 30 minutes, but keeping you over two hours.

Company Image

Employees talk positively pre-hire, but post-hire, they constantly complain.

Job security

Positions are not stable, as goals are unrealistic, and termination is inevitable, so there is a high rate of employee turn-over.

Workplace Safety

OSHA would not approve, safety standards are not set by store leaders.

Challenging Work

Managers are asked to repeat the same tasks, using uninspired lingo that the associates have heard so many times it means nothing to them, and when that fails to get results, they threaten with termination.

Inclusive/Diverse

Diversity of opinions and ideas are met with defensiveness.

Suggestions for improvement

  • Hire experienced management teams who can put together effective selling and operating teams. Stop hiring people based on who they are friends with, but rather on qualifications.

What I like about the company

The only perk to work for Victoria's Secret is that I got to meet some great customers, and enjoyed helping them!

What I dislike about the company

The entire company is a mess right now. Lots of changes made right before I worked there, but poorly executed, making hostile work conditions and expectations unrealistic.

Company culture
1.00
Support from Management
1.00
Teamwork
1.00
Level of Autonomy
1.00
Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall Compensation for your work
1.00
Office/Work Environment
1.00
Eco-consciousness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job security
1.00
Handicap Accessibility
3.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive/Diverse
1.00

The following benefits were offered to me

401(k) is offered 401(k) Match is offered Paid time off is offered Life insurance is offered
  • Company
    Victoria's Secret
  • City
    Oxford
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Management/executive staff
  • Department
    Distribution/sales

There are no statements for this review yet.

Company response

The review above has been updated on Aug 20, 2016.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 08.Jan 2016
  • Employee

Support from Management

Unorganized and sporadic working conditions

Suggestions for improvement

  • Structure, balanced workloads, career paths/ opportunities, better HR department, act on management evaluations- they had them but without consequence, anger management training, less meetings and more communications, too many staff members for jobs to be done, people literally tripping over each other...etc...

What I like about the company

Prestige of company

What I dislike about the company

Chaotic working environment, biased management, anger management issues at middle management level, unstructured teams, always trying to recreate the wheel...etc...

Company culture
2.00
Support from Management
1.00
Teamwork
1.00
Level of Autonomy
1.00
Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall Compensation for your work
3.00
Office/Work Environment
2.00
Eco-consciousness
2.00
Work-Life Balance
2.00
Company Image
1.00
Job security
1.00
Handicap Accessibility
1.00
Workplace Safety
1.00
Challenging Work
2.00
Inclusive/Diverse
2.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered Desirable office location is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Victoria's Secret
  • City
    Columbus
  • Are you a Current or Former Employee?
    Former job since 2013
  • Position
    Others
  • Department
    Marketing/product management

There are no statements for this review yet.

Company response

The review above has been updated on Jan 8, 2016.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 08.Dec 2015
  • Employee

Support from Management

No training, never received an performance appraisal after working there for a year. Turn over rate high. No room for growth.

Suggestions for improvement

  • Store mgr needs to be on the sales floor more and work with her people instead of being in her office. Develop your people!!

What I like about the company

The discount and paid time off when u could use it. But it was always hard to request days off bc higher mgmt would get it over you.

What I dislike about the company

No work like balance, no weekends off ever! No room for growth. Horrible place to work.

Company culture
1.00
Support from Management
1.00
Teamwork
2.00
Level of Autonomy
2.00
Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall Compensation for your work
1.00
Office/Work Environment
1.00
Eco-consciousness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job security
1.00
Handicap Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive/Diverse
1.00

The following benefits were offered to me

401(k) is offered 401(k) Match is offered Paid time off is offered
  • Company
    Victoria's Secret
  • City
    Sterling Heights
  • Are you a Current or Former Employee?
    Former job since 2013
  • Position
    Others
  • Department
    Others

There are no statements for this review yet.

Company response

The review above has been updated on Dec 8, 2015.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 24.Nov 2015
  • Employee

Company culture

This company had a great culture and great core values

Support from Management

I've had both good and bad leadership, it's really luck of the draw if the leadership of your store is good.

Teamwork

In the stores I've worked at the takes worked well together, if there was ever a person who didn't work well with others they were usually weeded out quickly

Level of Autonomy

This is subjective and depends on your leadership

Communication

Communication wasn't the strongest but it was something being worked on

Gender Equality

Women out number men in this work place based on the product but still equal opportunity

Attitude towards older colleagues

It's subective. Not a lot of recognition

Career Development

They have a program for associates interested in advancement however not many opportunities arise for promotion

Overall Compensation for your work

We were always paid on time, but wages were not satisfying you could be working there for years yet new associates could make more than you

Office/Work Environment

For the team I was on we worked a lot of hours with very little recognition, as well as being pulled from tasks to support elsewhere while still expected to finish our task in our shift

Eco-consciousness

The company supports many charities and encourages leadership to reach out to their communities

Work-Life Balance

It is retail so working holidays are a must. Most leadership is very understanding when there is something going on in you personal life. Hours can fluctuate based on performance, availibilty, and hours available for the store/each team.

Company Image

Most people I've worked with love the company, though I no longer work there I still think highly of the company for the most part. Like everything there is room for improvement

Job security

There's no job security you can be let go at any time

Handicap Accessibility

Stores are being remodeled with lower check out station for disabled

Workplace Safety

There is sufficient training on safety

Challenging Work

I was always proud of the work I did and project successes with the team

Inclusive/Diverse

Leadership is usually open to ideas and free thinking

Suggestions for improvement

  • Make sure associates who've worked for the company for a long time are getting paid accordingly, not less than seasonal/new associates

What I like about the company

The teams I worked with were supportive and cared

What I dislike about the company

The compensation

Company culture
5.00
Support from Management
3.00
Teamwork
5.00
Level of Autonomy
3.00
Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall Compensation for your work
1.00
Office/Work Environment
2.00
Eco-consciousness
4.00
Work-Life Balance
3.00
Company Image
5.00
Job security
1.00
Handicap Accessibility
4.00
Workplace Safety
4.00
Challenging Work
5.00
Inclusive/Diverse
3.00

The following benefits were offered to me

Tuition assistance is offered
  • Company
    Victoria's Secret
  • City
    Tukwila
  • Are you a Current or Former Employee?
    Former job since 2007
  • Position
    Others
  • Department
    Others

There are no statements for this review yet.

Company response

The review above has been updated on Nov 24, 2015.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 24.Nov 2015
  • Employee

Company culture

Loved the potlucks and gift giving around the holidays.

Support from Management

All the managers communicated and tried their best to accommodate the many needs if the employees.

Career Development

I wasn't there long enough to advance but received many compliments and encouragement when I did a good job.

Suggestions for improvement

  • Keep your management staff effectively communicating and working together.

What I like about the company

Everyone worked together for the most part. I was paid a good wage for just starting out, I met tons of new people and learned things that even help me with my current job.

What I dislike about the company

I worked with a lot of females so there were some disagreements. But I was worked through and everyone moved on.

Company culture
5.00
Support from Management
5.00
Teamwork
5.00
Level of Autonomy
5.00
Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall Compensation for your work
5.00
Office/Work Environment
5.00
Eco-consciousness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job security
5.00
Handicap Accessibility
5.00
Workplace Safety
0.00
Challenging Work
5.00
Inclusive/Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered 401(k) is offered Paid Parental Leave is offered Paid time off is offered
  • Company
    Victoria's Secret
  • City
    Durham
  • Are you a Current or Former Employee?
    Former job since 2013
  • Position
    Others
  • Department
    Distribution/sales

There are no statements for this review yet.

Company response

The review above has been updated on Nov 24, 2015.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 12.Nov 2015
  • Employee

Support from Management

I've worked for this company for nearly two years. Communication was an area of opportunity which caused several issues within management and staff lack of productivity. Favoritism played a key roll for many of the stores. Work life balance was horrible and huge turn over rate for all stores. If your looking for something temporary, by all means this is your place. But be warned, it is very stressful

What I like about the company

The employees that were not managers, were more knowledgeable than most of the management team.

What I dislike about the company

Majority of the time, hired outside of the store. Often overlooked the talents within.

Company culture
1.00
Support from Management
1.00
Teamwork
1.00
Level of Autonomy
1.00
Communication
2.00
Gender Equality
2.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall Compensation for your work
3.00
Office/Work Environment
3.00
Eco-consciousness
2.00
Work-Life Balance
1.00
Company Image
2.00
Job security
2.00
Handicap Accessibility
0.00
Workplace Safety
2.00
Challenging Work
1.00
Inclusive/Diverse
3.00

The following benefits were offered to me

Flex. working hours is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Victoria's Secret
  • City
    Miami
  • Are you a Current or Former Employee?
    Former job since 2015
  • Position
    Others
  • Department
    Marketing/product management

There are no statements for this review yet.

Company response

The review above has been updated on Nov 12, 2015.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 27.Dec 2016
  • Employee

Suggestions for improvement

  • None

What I like about the company

Nothing

What I dislike about the company

Nothing

Company culture
1.00
Support from Management
1.00
Teamwork
4.00
Level of Autonomy
1.00
Communication
0.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall Compensation for your work
1.00
Office/Work Environment
0.00
Eco-consciousness
0.00
Work-Life Balance
0.00
Company Image
1.00
Job security
0.00
Handicap Accessibility
2.00
Workplace Safety
1.00
Challenging Work
0.00
Inclusive/Diverse
2.00

The following benefits were offered to me

Parking is offered
  • Company
    Victoria's Secret
  • City
    Columbus
  • Are you a Current or Former Employee?
    Not specified
  • Position
    not specified

There are no statements for this review yet.

Company response

The review above has been updated on Dec 27, 2016.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!




Review averages

  • 48 employees say

    Excellent (15)
    31.25%
    Good (16)
    33.333333333333%
    Satisfactory (7)
    14.583333333333%
    Subpar (10)
    20.833333333333%
    3.22
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Victoria's Secret
3.22
48 reviews

Industry average (Retail/eCommerce)
3.06
78,207 reviews

kununu average
3.12
1,634,000 reviews