Walgreens has led the way in retail pharmacy for decades. Each store is filled with fine, caring folks.
What I like
The local employees.
What I dislike
Corporates aloofness about real issues, the shareholders bottom line seems to take precedence over good customer service.
Suggestions for improvement
Really listening to the employees, don't just stop by in your suits and glad hand, listen, allow for help in busy stores, don't ignore the pleas as most of us are sincere and not whining for the heck of it.
Corporate decides culture, but local stores define it.
There could be a better balance of understanding the store issues at the top.
Every store I have worked in ( about 25 total) has well trained staff that are eager to help each other.
Sometimes the scheduling, especially since Corporate is trying to phase out humans does not allow for a life.
Support from management
Local management has their hands tied with corporate ideas, but they do a great job of staying true to their employees.
Freedom to work independently
Especially in Pharmacy, the need to flow as a team supersedes the individual's desire to work independently.
Inclusive / Diverse
Every store I have worked has been completely inclusive of all people, ethnicity, religion, physical ability!
If negotiated properly, the employee of any gender can make the same as another gender.
Attitude towards older colleagues
Locally, great, corporate sometimes feels as though they want the older ones out to allow for more digital employees.
Office / Work Environment
Corporate has not listened about chemical inhalants in the ceiling, or the countertop heights, the slow computers for decades. The original computer program for the pharmacy was miles ahead of other companies, now they are less than equal to the best.
Depends on the city and state, most locales won't let stores or pharmacies recycle bottles or products, some only allow cardboard.
This is not necessarily the companies fault as the ADA has set the requirements and sometimes they just don't fit the needs of stores, employees or customers with disabilities.
Walgreens has regular instruction reminders and required video watching for safety procedures.
Overall compensation for your work
It used to be better, they dropped bonuses and won't allow honest reviews, everyone gets below average.
It's good in the states that mandate job security.
Used to be better, now they are more worried about "branding" and cosmetics.
If the individual pushes it the company will help.
In the Pharmacy yes.