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Waste Management:What's it like to work here?

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Review averages

  • 110 employees say

    Excellent (24)
    21.818181818182%
    Good (14)
    12.727272727273%
    Satisfactory (36)
    32.727272727273%
    Subpar (36)
    32.727272727273%
    2.68
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Company summary

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Waste Management is the largest environmental solutions provider in North America, serving more than 21 million municipal, commercial and industrial customers in the U.S. and Canada. We have invested in developing waste solutions for a changing world. Today, this includes not just disposal and recycling, but personal counseling to help customers achieve their green goals, including zero waste.



Waste Management Announces First Quarter Earnings
Revenue Grows 8.3%, Producing Strong Net Income and Cash Flow,...
Read more news

Numbers

Employees

10,001+ employees

Company info

Who we are

Products, services

Waste Management is North America’s largest residential recycler and a renewable energy provider. We recover the naturally occurring gas inside landfills to generate electricity, called landfill-gas-to-energy. Waste Management’s fleet of natural gas trucks is the largest heavy-duty truck fleet of its kind in North America. With the largest network of recycling facilities, transfer stations and landfills in the industry, our entire business can adapt to meet the needs of every distinct customer segment.

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Company outlook

As North America’s leading provider of comprehensive waste management services, our mission is to maximize resource value while minimizing impact in order to further both economic and environmental sustainability for all of our stakeholders.

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Benefits

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Health Care
  • Comprehensive health care coverage
  • Prescription drug plan
  • Dental plan
  • Vision plan
  • Salary continuance (short and long-term disability)
  • Employee and family assistance program
  • Retiree medical coverage
Family Care
  • Flexible spending accounts
  • Adoption assistance program
  • Education savings accounts
  • WM scholarship programs
  • Paid vacation and holidays
  • Sick leave
Financial & Educational Benefits
  • Life and accidental death and dismemberment insurance
  • Business travel accident insurance
  • 401(k) plan with generous company match
  • Employee stock purchase plan
  • Legal services
  • Employee discount programs
  • Free online training programs


Location

For applicants

Videos

Waste Management Careers - Real Jobs. Real Green.
Waste Management Careers

What we offer

What is special about working for us?

We believe it is imperative to exhibit the highest ethical standards — as a company and as individuals. Our aim is to be defined by a culture that reflects our core values.

Our values provide the foundation for our company’s practices and standards.

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How would we describe the company culture?

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Our values provide the foundation for our company’s practices and standards. Our values remain constant—even though our world is changing.

  • Honesty – We are truthful and use the highest levels of integrity and fairness in dealing with our customers and each other.
  • Accountability – We are trained, knowledgeable and empowered.  We take full responsibility for our actions, conduct and decisions.
  • Safety – We take care of ourselves, our co-workers, and our neighbors.  We follow the rules and practices, and we don’t do it unless it can be done safely.
  • Professionalism – We are the best at what we do.  We trust one another and follow through on our commitments.
  • Respect – We appreciate the worth of others and treat everyone with dignity and consideration.
  • Inclusion – We listen to and interact with others with an open mind.
  • Diversity – We appreciate the unique talents we all bring to the WM team.
  • Employee Empowerment – We are valued employees, protecting the environment and the well being of the communities where we live and work.


What else should applicants know about us?

..For our Employees

The key to our company’s success is creating trust and respect for each other. We are a workplace where the contribution of every employee is valued. What we do:

  • Respect the dignity of each individual.
  • Listen openly to concerns and suggestions.
  • Approach disagreements with an open mind.
  • Follow the laws and rules that govern our business.
  • Report criminal activity and serious misconduct immediately.
  • Refer to the Employee section of the Code of Conduct for further guidance on the following topics:
    Mutual Respect
    Equal Employment Opportunity
    Diversity and Inclusion
    Harassment
    Safety
    Scavenging
    Workers’ Compensation
    Quality
    Alcohol and Illegal Drugs
    Workplace Violence
    Privacy
    Confidential Information
    Conflicts of Interest
    Personal Business Relationships
    Organizational Relationships
    Personal Relationships
    Corporate Opportunities
    Outside Employment
    Use of Company Assets
    Accepting Gifts
    Accepting Entertainment
    Accuracy of Books and Records
    Retention and Disposal of Records and Documents
    Copyrights, Patents, and Trademarks
    Inside Information and Securities Trading

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Application advice

Expectations of applicants

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Interview Process

The interview format can vary by hiring manager, location and type of position.  You may be asked to participate in one or more behavioral-based interviews with the hiring manager and a team member. This interview is normally conducted in person or virtually using a web camera.  Please don’t take the virtual interview as impersonal, it’s just another way we Think Green ®! Virtual interviews allow us to reduce carbon emissions associated with car or air travel.

Should you require accommodation for your interview with the hiring manager, please provide your request to the Waste Management Recruiter, who will ensure your accommodation needs are addressed. This interview is a great opportunity for you to better understand the position you’ve applied for, and hear first-hand what it’s like to work at Waste Management.

Employment Offer

If you’ve been identified as the successful candidate for the position, you’ll be given a conditional offer of employment.  Your offer may first be presented to you verbally over the phone to ensure you accept the terms and conditions of the offer. You will then be sent an email directing you to your offer letter and other pre-employment forms where you’ll provide the information required to complete background screening and drug testing (if applicable for position).

Pre-employment check

Offers of employment from Waste Management are conditional upon successful completion of background screening, drug test, and pre-employment physical (as required for the position).

After you have received your conditional offer of employment, our Center of Excellence team will reach out to provide support to you throughout the pre-employment phase. In some cases, additional information will be required in order to complete your background check.  Please respond to these requests in a timely way so we can ensure a quick onboarding.

Individuals receiving an offer of employment for a position requiring a CDL are required to pick up a pre-employment physical booklet and drug testing chain of custody from a Waste Management site.  The hiring manager or designee will reach out to you to coordinate. It is very important that the drug test be completed within 48 hours of receiving the offer.  Please note that the pre-employment drug screen is a separate test from the pre-employment physical.

Interview Process

The interview format can vary by hiring manager, location and type of position.  You may be asked to participate in one or more behavioral-based interviews with the hiring manager and a team member. This interview is normally conducted in person or virtually using a web camera.  Please don’t take the virtual interview as impersonal, it’s just another way we Think Green ®! Virtual interviews allow us to reduce carbon emissions associated with car or air travel.

Should you require accommodation for your interview with the hiring manager, please provide your request to the Waste Management Recruiter, who will ensure your accommodation needs are addressed. This interview is a great opportunity for you to better understand the position you’ve applied for, and hear first-hand what it’s like to work at Waste Management.

Employment Offer

If you’ve been identified as the successful candidate for the position, you’ll be given a conditional offer of employment.  Your offer may first be presented to you verbally over the phone to ensure you accept the terms and conditions of the offer. You will then be sent an email directing you to your offer letter and other pre-employment forms where you’ll provide the information required to complete background screening and drug testing (if applicable for position).

Pre-employment check

Offers of employment from Waste Management are conditional upon successful completion of background screening, drug test, and pre-employment physical (as required for the position).

After you have received your conditional offer of employment, our Center of Excellence team will reach out to provide support to you throughout the pre-employment phase. In some cases, additional information will be required in order to complete your background check.  Please respond to these requests in a timely way so we can ensure a quick onboarding.

Individuals receiving an offer of employment for a position requiring a CDL are required to pick up a pre-employment physical booklet and drug testing chain of custody from a Waste Management site.  The hiring manager or designee will reach out to you to coordinate. It is very important that the drug test be completed within 48 hours of receiving the offer.  Please note that the pre-employment drug screen is a separate test from the pre-employment physical.

On boarding

Waste Management provides all new employees with an orientation.  Attending orientation will ensure you have the information you need to be successful when you first start. This session will also help you meet other people new to Waste Management.

You’ll be provided more details on orientation once we have confirmed your successful completion of the pre-employment process.  Information such as your confirmed start date and where to report on your first day will be provided.

Waste Management provides all new employees with an orientation.  Attending orientation will ensure you have the information you need to be successful when you first start. This session will also help you meet other people new to Waste Management.

You’ll be provided more details on orientation once we have confirmed your successful completion of the pre-employment process.  Information such as your confirmed start date and where to report on your first day will be provided.


Advice to applicants

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To apply for a position at Waste Management, simply search and select an opportunity of interest and complete the online application process. This will provide us with details of your current and prior work experience and education.

As part of the online application process, you will also be asked to upload your resume. This is an important step as it allows our recruiters to best evaluate your skills and qualification. 

Once your application has been submitted and depending on your skills and experience, you may be contacted by a Waste Management recruiter to continue in the selection process.

Preferred application method

Selection process

At Waste Management many of our first interviews with applicants are by phone. 

Should you require accommodation for the first or any subsequent interviews, please provide your request to the Waste Management recruiter, who will ensure your accommodation needs are considered. You may also notify us at careers@wm.com.

This first conversation with a Waste Management Recruiter will determine your suitability and availability for employment at Waste Management. Other details such as your prior work history will also be discussed. It will also give you an opportunity to ask questions.

We take pride on keeping our candidates informed of their status in our selection process. Please be sure to log into your candidate profile to review your status.  If not selected for a position you can expect to receive an email letting you know that the position has been filled or possibly cancelled.

Reviews for Waste Management

Reviews - What employees say

2.68 Employees say
0.00 Applicants say
  • 17.Sep 2017
  • Employee

Company culture

Money first, employees last

Support from Management

Absolutely none. Complaints go ignored. Management lies to employees. The favoritism is disgusting.

Teamwork

Every person for themself

Communication

Management makes promises they do not intend to keep. Dishonest, disloyal.

Gender Equality

Men are treated and paid better than women

Attitude towards older colleagues

No respect or appreciation for employees who have been there for many years.

  • 14.Sep 2017
  • Employee

Suggestions for improvement

  • really care about the people and the families they are trying to support instead of putting on a show
  • 13.Sep 2017
  • Employee

Job security

You are responsible from and Hr stand point. They let the good ones leave


Review averages

  • 110 employees say

    Excellent (24)
    21.818181818182%
    Good (14)
    12.727272727273%
    Satisfactory (36)
    32.727272727273%
    Subpar (36)
    32.727272727273%
    2.68
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Waste Management
2.68
110 reviews

Industry average (Industry)
2.79
59,079 reviews

kununu average
3.09
2,063,000 reviews