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West Corporation:What's it like to work here?

United States Industry Hospital & Health Care
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Review averages

  • 61 employees say

    Excellent (18)
    29.508196721311%
    Good (5)
    8.1967213114754%
    Satisfactory (17)
    27.868852459016%
    Subpar (21)
    34.426229508197%
    2.81
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Other company profiles

Reviews for West Corporation

Reviews - What employees say

2.81 Employees say
0.00 Applicants say
  • 13.Dec 2017
  • Employee
Company Culture
1.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
1.00
Inclusive / Diverse
3.00
  • 16.Nov 2017
  • Employee

Company Culture

Before the main corporate office took more direct control, the TeleVox division was great to work in. Not so much any longer

Teamwork

Before the recent restructure, teamwork was phenominal; after, it was actively discouraged.

Internal Communication

Communication was never fantastic, but after Omaha took more control it got much worse.

Career Development

No path for advancement. Tier 1 makes more money than Tier 2. Many management positions are filled from outside the company.

  • 29.Aug 2017
  • Employee

Company Culture

We have all walks of life.

Teamwork

Not every one here is a team player.

Freedom to work independently

No we have micro management going on here.

Internal Communication

They only tell us what they want to tell us.

Attitude towards older colleagues

No! Managements treats some of the elders with no respect.

Overall compensation for your work

No! I think we are underpaid and not recognized for our going above and beyond to exceed our customers needs.


Review averages

  • 61 employees say

    Excellent (18)
    29.508196721311%
    Good (5)
    8.1967213114754%
    Satisfactory (17)
    27.868852459016%
    Subpar (21)
    34.426229508197%
    2.81
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

West Corporation
2.81
61 reviews

Industry average (Hospital & Health Care)
3.11
61,842 reviews

kununu average
3.22
2,347,000 reviews