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Western Pacific Bank:What's it like to work here?

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Western Pacific BankWestern Pacific BankWestern Pacific Bank
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Review averages

  • 1 employee says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.78
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Western Pacific Bank

Reviews - What employees say

1.78 Employees say
0.00 Applicants say
  • 12.Nov 2015
  • Employee

Support from management

Leadership is the worst out of any bank that I have worked at. They DO NOT welcome question and neither do other associates. There is no training provided online or in a classroom. Training consists of being shown once or twice and your expected to pick it up from there. Management offers little to no encouragement and you will be timed during every encounter you have with a client. If you want to micro managed than this is the place for you.

Suggestions for improvement

  • Starr with an more streamlined computer program where huperlinks are used instead of clicking through 5 different screens to accomplish a phone number or an address change. Develope at least an on line training program that is supported by a daily virtual training class and an instructor so questions can be asked. You can train up to 15 or more people this way using the telephone for communication. you have.a serious problem with Management and where to begin is difficult, may give them training on how not to slam every door they touch when displeased. This is not only is this unprofessional but it scares the heck out of the customes waiting in the branch for service.

What I like about the company

There are really no sales goals and they will bend over backwards for their customers. Nothing matters more than the xusters happiness.

What I dislike about the company

No true training, no questions allowed. Computer interface is one of the worst I have ever work on, there system is antiquated and confusing. New employees are timed while interacting with every customer at their desk. You are closely watched and spoken to often in managements office. The term Micromanaged takes on a new meaning. You are not allowed to ask the name of a customer who is calling on the phone to speak to another employee not even or management. No one may ask a caller what they're call is regarding. If a customer walks into the bank and asks to speak to management you are not allows to ask for their names.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
4.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
5.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
4.00
Challenging Work
5.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Western Pacific Bank
  • City
    Fallbrook
  • Are you a Current or Former Employee?
    Former job since 2015
  • Position
    Others
  • Department
    Administration

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered

Other company profiles

Review averages

  • 1 employee says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.78
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Western Pacific Bank
1.78
1 review

Industry average (Other Industries)
3.26
150,583 reviews

kununu average
3.30
2,665,000 reviews