You can't trust anybody at this company. There are too many chiefs and not enough Indians. There is a constant position & power struggle going on so if someone can make you look bad they think that makes them look good.
Support from management
There is simply no support for the employee. HR is always on the side of the company. The company is big on verbal & written warnings. No one asks you for your side or your assessment of the situation. You are just called in & told to sign that you received it.
They have a few very good employees who do work well together..but there are many employees who are only 'nice' to you so they can report your every move in order to stuff your personnel file with negatives when they decide to fire you.
Freedom to work independently
The employee has no say in the structuring of their own area of responsibility. They will tell you they want your input but will refuse to implement any changes because they either don't like change or another employee is threatened by your abilities.
Here is where they lack the most when it comes to working there. Hour to hour your responsibilities can change. You have multiple responsibilities but no training and those responsibilities change day to day...week to week. Meetings have no clear resolution or direction. In fact the residents are often within ear shot of what is happening between employees & company.
There are more women then men employed at this company.
Attitude towards older colleagues
They have pushed some employees out the door because they were coming close to retirement age.
This is not a company that supports career advancement. You don't really even have a career with this company...your job description changes day to day.
Overall compensation for your work
Poor/very low pay rates & pay rates are inconsistent between employees performing the same duties. Some new hires are being paid the same as others in the same position who have worked there for years. They do not give consistent raises or reviews. During my employment with them they said at my time of hire that I would receive a review in 3 mos & again in 6. I got only 1 after 6 mos only because I had to keep asking them for it. Most employees only receive a raise if they ask for one & the raises are poor...usually around .50/hr. They have no benefits. They pay 70% of your medical benefit...no vision...no dental...no pension/401K. They do not cover spouses or family. You can add them to your coverage but you pay for their cost in full. Everyone must punch a clock but paycks are often not correct.
Office / Work Environment
They desperately need to update/upgrade their IT. They use both Apple & Windows instead of a huge array of different computers. They don't have professionals doing the networking or computer updates. They use phones to communicate & some of the staff are computer illiterate so there is a ton of wasted paper being printed so that those without computers can receive communication. Ventilation is poor in the lower level of the building & the front reception area is noisy because the entire administrative staff is up there all day instead of their offices.
No & No
You don't even get any vacation time until you have worked a full 12 mos. All vacation time is subject to their 'employee handbook' which lists reasons why you would not be eligible to receive vacation. If you quit & leave prior to a 2 wk notice you do not receive any unused vacation. The hours you must work are every other holiday & every other weekend...but this doesn't apply to those employees being given special treatment by management...thereby making it unfair.
The employees have a negative assessment of this company. I heard so much negativity from my co-workers about the company & owners. The image doesn't reflect reality. They are sweet & kind & concerned toward potential residents & their families but once the resident is moved in there is very little contact with administration or management. The companies main concern is money...it is not the residents and it's certainly not their employees. There is a huge turnaround when it comes to employees. They hold weekly training for new employees...because so many of their staff either quits or is fired.
No job there is stable...no employee is valued enough to ensure security. As long as the employee is a 'puppet' to their needs & wants you have a job. Their motto is 'it's not what you've done for me that matters...it's what will you do for me tomorrow'...I even heard the owner tell an employee who has worked there over 15 yrs that if she didn't connect her phone immediately at her new desk he would fire her because he's the boss & she was to do what he said the moment he said it. There is absolutely no appreciation for any employee there. All employees to this company are replaceable.
It does have accessibility tools, ramps, elevators & the like for the disabled. The residents are all elderly & this is a requirement of the state.
I never received any safety training. The downstairs offices are suppose to comply with OSHA but as of yet have not.
No you can't feel a sense of accomplishment because they don't care that you did something well...that's what they pay you for. Again management doesn't want you to shine more then they do. Your work is always challenging because there is no training...you never receive clear instructions and they will change the work on you constantly. What is a priority today is not tomorrow.
Inclusive / Diverse
Diversity yes as far as employee nationality but the company does not support diverse ideas or opinions.
Suggestions for improvement
- Get a new HR director & administrative staff...someone who will be fair & try to resolve issues. HR is suppose to be there for what's right & fair & to help the employee as well as the employer. The company let's HR decide how to handle employees. Start appreciating the good employees you have & open up to change. Be fair to the employees & offer better pay & benefits. Make a decision & stick to it. Treat all employees fairly. Get organized...something they severely lack. I honestly wouldn't wish my worst enemy work there.
What I like about the company
Nothing...it was the worst company I ever worked for.
What I dislike about the company
They treat employees differently...they pay poorly...no benfits or incentives...no training...HR is on the side of the employer with no regard to the employee. The company is run by a handful of individuals who are so afraid of anyone with organizational skills or efficiency you can't shine with this company. Jealousy & road blocks everywhere. There is no communication...the owner is almost never there & relies solely on the chiefs who refuse to open up to change. The main goal there is to mico-manage & write up an employee. You can't say 'no' or challenge anything...unless you are a puppet & let them pull your strings you will not last long there. This company is so unprofessional you wouldn't believe it. Marketing is handled by a senile woman who can't remember what room a resident is in or even if their still residing there & the employer knows this about her. I wouldn't want any family member of mine to be taken care of by Whitehall Manor. They have the highest fall rate of any assisted living facility in the area. The facility leaks & they don't want to pay for necessary repairs. They need to update the kitchen & flooring.