Support from management
The supervisors have their hands tied, but they do their best.
In the Vegas taxi industry, it is literally "every man for himself."
Overall compensation for your work
It's a commission based wage, and being honest hurts your commissions. (I.E. Not "long hauling" customers for higher fares)
Office / Work Environment
Again, it's just the way it is in Vegas. Not Whittlesea's fault really
It's all about making "book," or keeping up with "the average." If you don't rip off customers by long hauling, you are "below average" for your shift. Too many below average days equals buh-bye. But again, it's the industry, not Whittlesea.
Inclusive / Diverse
Ethnic diversity, yes. Other opinions, no.
Suggestions for improvement
- The company is fine, but the taxi industry in Vegas needs major work. Drivers are expendable and plentiful. The Taxi Authority (a law agency that polices the industry) is feckless against the long hauling problem, and really has no interest in protecting the drivers regarding the whole "long haul or else, but we didn't actually say that" business model in Vegas.
What I like about the company
Driving taxi is fun. Meeting people from every corner of the world. Always different every day. Potential of awesome tips and yes, kickbacks from strip clubs and massage parlors. But Whittlesea/Bell Trans IS the best company in town, bar none.
What I dislike about the company
Long hours (12 hour days, 5-6 days a week). The pressure to "long haul" passengers to keep your job. This is an industry problem, not a Whittlesea problem. While it is OFFICIALLY discouraged, off the record it is "Keep up with the average, or else" while knowing The Average is skewed by liars and cheats.