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2.44
  • Nov 20, 2015

Underpaid & Overworked

company World Wide Web Hosting LLC
City Fayetteville
Are you a Current or Former Employee? Former job since 2011
Position Others
Department IT

Suggestions for improvement

  • Better training programs, don't leave it all up to the employee. Better communication in writing about company policies. Better pay based on the national average - just because employees work from home doesn't mean then deserve less pay.

I like about the employer

Every employee works from home.

I dislike about the employer

Lower echelon employees who deal directly with customers (telephone, chat, tickets) were not given a "real" lunch period. The company's stance was that you work from home so you only need and get 15 minutes of paid time for lunch. I would have rather had an unpaid 30 minute lunch than a paid 15 minute lunch so that I could decompress from dealing with angry and upset customers.

Not all of the companies policies are in writting. For example, if you needed time off less than 2 hours employees could make this time up during the work week - however this policy was never posted anywhere, so alot of employess ended up wasting their PTO/vacation.

Compare total score on kununu

This company in comparison to all other companies on kununu  based on 1,323,000 reviews

World Wide Web Hosting LLC
2.44
kununu average
3.18

This company in comparison to all other companies in its industry Internet/multi-media  based on 32,352 reviews

World Wide Web Hosting LLC
2.44
Average of Internet/multi-media
3.82