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WOW Business:What's it like to work here?

United States Industry Service and Support
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Review averages

  • 3 employees say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    33.333333333333%
    Subpar (2)
    66.666666666667%
    1.83
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for WOW Business

Reviews - What employees say

1.83 Employees say
0.00 Applicants say
  • 03.Jun 2018
  • Employee

Company Culture

Very "good 'ol boys club". Good luck, ladies.

Support from management

Not great. Was told I could come to management with ANY issue. But when the time came, they left me hanging.

Teamwork

Fellow team members were rude and unwilling to train/help. No one had your back.

Freedom to work independently

Meh... kinda. If left to fend for yourself is your thing. Micro-managing in some ways; completely unsupportive in other ways.

Internal Communication

Was left in the dark on many occasions...

Gender Equality

Nope. Definitely treated differently due to my sex...

Attitude towards older colleagues

Meh

Career Development

Nope - kept asking to be trained on additional tasks, but kept getting told "not yet". Was SO eager to learn - but was denied the training.

Overall compensation for your work

Underpaid for the stress level.

Office / Work Environment

Overall, not bad. Great when it came to food days and such. But overall, there was always "something" I did "wrong" (I wasn't a part of the "club" apparently).

Environmental Friendliness

No real impact on this subject.

Work-Life Balance

Not bad - got to leave work at work, which was nice.

Company Image

Great on the outside.... not so much on the inside.

Job Security

Always on egg shells with management!

Handicapped Accessibility

Good

Workplace Safety

They should train employees ahead of time of the necessary procedures when work-place accidents occur. Was chastised for not knowing such procedures when I was still new.

Challenging Work

Meh

Inclusive / Diverse

It's a men's world....

Suggestions for improvement

  • Don't be so judgemental. Treat ALL employees equally. Lose the "clicks". Also, allow employees the option to work remotely PLEASE! Also - better 401k options and matching.

What I like about the company

Great products, great data speeds, good services overall.

What I dislike about the company

Too many clicks among employees. If you're not in the "in-crowd", you could lose your job. Management is too judgemental. Need more challenges, and DEFINITELY better training procedures. No options to work remotely, unlike other similar companies.
Also - 401k matching is a joke.

Company Culture
2.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
2.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
3.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
2.00
Challenging Work
2.00
Inclusive / Diverse
2.00

The following benefits were offered to me

401(k) is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    WOW Business
  • City
    Huntsville, Alabama
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered
  • 31.Jan 2018
  • Employee
Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive / Diverse
1.00
  • Company
    WOW Business
  • City
    Huntsville, Alabama
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Not specified
  • Department
    Others
  • 14.Dec 2015
  • Employee

Company Culture

The culture was somewhat ok about 30% and 70% stressful. Often the few african americans felt like it was racist by how we were treated. I have heard the statement Alabama has the right to fire. Seldom were there happy moments. The pay was good and the work I did was great, but working in the atmosphere where tension was when you walked in and had to put head phones on to focus off the job.

Support from management

Discriminatory, abusive to the point of favoritism to Earthlink employees or Caucasian somewhat racist. The way my supervisor spoke to me like I was a child and always had something to complain about from day one. I got fired without warning or chance for something I did not do.

Teamwork

Some colleagues worked well together for the ones that were black. The whites were stand off.

Freedom to work independently

I did not have any say in the structuring of my own area of responsibility. Most of the time other workers did what they wanted to do like miss work or be late and only got verbal warnings. Others got written up for family death. I was micromanaged and had to document my everyday activities where others were too but they did not turn theirs in. I was hounded from day one about my supervisor don't think I knew what I was doing and in the open around coworkers.

Internal Communication

Poor communication between employee and management.

Gender Equality

on my part I can only speak on. I do not believe nor feel equality was there do to racist or someone knew someone. I came through someone in Human resource and when she got laid off I felt people had the power to fire me and/or others do to what ever the reason. They were bringing in old coworkers from other jobs.

Attitude towards older colleagues

No problem with this

Career Development

no career development or no organized career development. It was little training and when it was done I enjoyed the person that did it, but for the most time it was my responsibility to take notes and ask questions that really I had to answer or figure out myself at times by watching.

Overall compensation for your work

Great benefits and compensation.

Office / Work Environment

Working conditions was what it was. I learned new things and did good in-spite of others doubt about me.

Environmental Friendliness

I don't think this was a factor on the job.

Work-Life Balance

work life balance for me was good.

Company Image

I enjoyed the company and other employees outside of my location. I enjoyed some employees in my location. Others I felt had a good ole boy mentality.

Job Security

I felt my job was not stable from the beginning because I was hired in as Entry level with little experience and my color of my skin. There were not many African Americans working in my location.

Handicapped Accessibility

No ramps nor other things I seen for disabled employees.

Workplace Safety

Good working conditions in this aspect.

Challenging Work

work was good and challenging, but was fun learning things and putting my education to work so I can grow and learn to better the company and myself.

Inclusive / Diverse

50/50

Suggestions for improvement

  • Replace management and make it more equal culture where people can have a more positive environment. Having human resource locally will be good too. Hire me back. I feel I was terminated wrongfully.

What I like about the company

The pay, The work, and the benefits

What I dislike about the company

The supervisor I worked for, He knew some of the workers from his previous employer, I felt a lot of prejudice, discrimination, and favoritism,

Company Culture
1.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
2.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
5.00
Office / Work Environment
2.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Stock or equity options is offered 401(k) is offered Desirable office location is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    WOW Business
  • City
    Huntsville, Alabama
  • Are you a Current or Former Employee?
    Former job since 2014
  • Position
    Others
  • Department
    Design

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered

Other company profiles

Review averages

  • 3 employees say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    33.333333333333%
    Subpar (2)
    66.666666666667%
    1.83
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

WOW Business
1.83
3 reviews

Industry average (Service and Support)
3.23
78,609 reviews

kununu average
3.31
2,773,000 reviews