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X Cel Energy:What's it like to work here?

United States Industry Research and Development/Sciences
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X Cel EnergyX Cel EnergyX Cel Energy
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Review averages

  • 2 employees say

    Excellent (2)
    100%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    4.75
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for X Cel Energy

Reviews - What employees say

4.75 Employees say
0.00 Applicants say
  • 12.Jan 2016
  • Employee

Company Culture

The company often runs rewards and programs for employees, and frequent meetings would always include what everyone was doing well. The morale was lacking with some employees, and made for a somewhat boring environment.

Support from management

"Team Leaders" were always very knowledgable and willing to help.

Teamwork

Most anyone was willing to help any time you needed it. It was challenging to get a specialist/supervisor on the line, as it seemed they were either always busy or not in the office.

Freedom to work independently

Calls are all routed to the appropriate person automatically. You can place yourself out of taking calls, but they keep track of every second, so it may count against you.

Internal Communication

The communication was very good here, possibly too good. With the majority of communication through email, having to delete over 300 emails after being off for the weekend was rather annoying. Any little thing that happened within the company was automatically emailed to everyone.

Gender Equality

Everyone was judged only by their performance and qualifications.

Attitude towards older colleagues

Everyone was treated fairly, regardless of age.

Career Development

Opportunity for advancement was available, and team leaders were there to help steer you the right way if you were interested.

Overall compensation for your work

Pay was ok, nothing special. We did have an opportunity for a shift differential for later shifts, and the standard 1.5 OT/2.0 Holidayt.
Direct deposit, always on time.

Bennefits were good. They were available right away, and included all insurances for a fee, free life insurance, 401K w/ Compwny Match, Etc. Very good Bennefits for an entry level, off the street job.

Office / Work Environment

The working conditions were decent. Equipment was all fairly new, minus some lack of automation in the software. The office did seem somewhat crowded on busy days, and there was always a shortage of chairs on busy days as well.

Environmental Friendliness

As a utility company, they are very aware as to the environment, and I would say it is one of their top concerns, not just some marketing scheme. All management was very concerned with it.

Work-Life Balance

You will work odd hours, possibly have your days off split, and your vacation all depends on what is available. Everything is computerized, including a computerized shift swap board.

Company Image

Most employees talked highly of the company. I felt proud to work for the company.

Job Security

Very secure job, they do not do layoffs or pay cuts.

Handicapped Accessibility

Accessibility and accommodations for anyone with any disability, even as little as an uncomfortable chair, was available and encouraged.

Workplace Safety

The company's number one goal is safety. From sitting in your chair, to walking in the parking lot, everything was all about safety first.

Challenging Work

It is definitely challenging right out of training. There are many regulations, and as a regulated utility, you must be careful as to what you promise a customer, as there is not as much flexibility as there would be with a non regulated business. After a while, some tasks become normal, boring tasks, but you wind up with some interesting calls occasionally.

Inclusive / Diverse

People were hired, promoted, and paid based only on their performance and qualifications.

Suggestions for improvement

  • Find a solution to trim down the amount of useless emails per day. Make call center employees feel more engaged and interested.

What I like about the company

Bennefits & Easy Access To Employee Resources

What I dislike about the company

Very Corporate/Boring Office Environment

Company Culture
4.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
2.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered Ability to work remotely is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    X Cel Energy
  • City
    Eau Claire
  • Are you a Current or Former Employee?
    Former job since 2014
  • Position
    Others
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered
  • 23.Nov 2015
  • Employee

What I like about the company

Great atmosphere and compensation.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Relocation allowance is offered Life insurance is offered
  • Company
    X Cel Energy
  • City
    Eau Claire
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Others
  • Department
    Others

The following perks were offered to me

Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Vehicle allowance is offered Fitness center on site is offered

Other company profiles

Review averages

  • 2 employees say

    Excellent (2)
    100%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    4.75
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

X Cel Energy
4.75
2 reviews

Industry average (Research and Development/Sciences)
3.30
21,262 reviews

kununu average
3.30
2,661,000 reviews