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Xerox:What's it like to work here?

United States Industry Printing/paper/packaging
XeroxXeroxXerox
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Review averages

  • 401 employees say

    Very good (66)
    16.45885286783%
    Good (73)
    18.204488778055%
    Satisfactory (108)
    26.932668329177%
    Sufficient (154)
    38.403990024938%
    2.56
  • 5 applicants say

    Very good (4)
    80%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Sufficient (1)
    20%
    3.83

Other company profiles

Reviews for Xerox

Reviews - What employees say

2.56 Employees say
3.83 Applicants say
  • 31.Jan 2017
  • Employee

Suggestions for improvement

  • Make the employee important again. When I started the employee was valued and coveted. Now it is all about how lean you can run and how to please the board. A top down review of all processes and practices would be very interesting. Stop hiring cast offs from the competition, they were let go for a reason. Properly vetted CEO would have saved this company and prevented the company killing split. When push came to shove, the former CEO rolled over and gave into corporate raiders resulting in the loss of 3 board seats and forcing the split. Stop masking off shoring of US jobs as being a "global company".

I like about the employer

Great people overall. Can be challenging and rewarding.

I dislike about the employer

Poor upper management. Little consideration for employees. Poor ideas by upper management has lead to what the company is now.

Company culture
2.00
Support from Management
1.00
Teamwork
3.00
Level of Autonomy
3.00
Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall Compensation for your work
3.00
Office/Work Environment
2.00
Eco-consciousness
2.00
Work-Life Balance
3.00
Company Image
2.00
Job security
1.00
Handicap Accessibility
5.00
Workplace Safety
4.00
Challenging Work
2.00
Inclusive/Diverse
3.00

The following benefits were offered to me

401(k) is offered Life insurance is offered
  • company
    Xerox
  • City
    Norwalk
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Management/executive staff
  • Department
    Marketing/product management

There are no statements for this review yet.

Official company statement

The review above has been updated on Jan 31, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 19.Jan 2017 (Last edit 27.Jan 2017)
  • Employee

Support from Management

When you ask a member of management for help or approach them with an issue they blow you off and won't help at all.

Teamwork

The drama in this place is worse than high school. No one helps anyone else do anything.

Communication

Every week a new rule is being implemented. From clock in times and over time to training and seating arrangements.

Attitude towards older colleagues

They fired several older people for not being able to get through enough tasks.

Office/Work Environment

Hostile work environment.

Suggestions for improvement

  • It's too far gone for any suggestions. Fire everyone and start over.

I like about the employer

Nothing.

I dislike about the employer

How they change everything day to day. The training period is ridiculous. Instead of getting people fully trained and out on the floor for good they half train each block then throw you out on the floor until they feel like finishing the next block.

Company culture
1.00
Support from Management
1.00
Teamwork
1.00
Level of Autonomy
1.00
Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall Compensation for your work
1.00
Office/Work Environment
1.00
Eco-consciousness
2.00
Work-Life Balance
2.00
Company Image
1.00
Job security
1.00
Handicap Accessibility
3.00
Workplace Safety
1.00
Challenging Work
2.00
Inclusive/Diverse
1.00

The following benefits were offered to me

Parking is offered 401(k) is offered Paid time off is offered Life insurance is offered
  • company
    Xerox
  • City
    West Lafayette
  • Are you a Current or Former Employee?
    Not specified
  • Position
    Employee
  • Department
    Administration

There are no statements for this review yet.

Official company statement

The review above has been updated on Jan 27, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 10.Mar 2017
  • Employee

Xerox

1.00

Overall Compensation for your work

No the compensation does not match the responsibilities. it is a piece rate and gets dropped whenever the boss feels like it

Company culture
1.00
Support from Management
1.00
Teamwork
1.00
Level of Autonomy
1.00
Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall Compensation for your work
1.00
Office/Work Environment
1.00
Eco-consciousness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job security
1.00
Handicap Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive/Diverse
1.00

The following benefits were offered to me

Healthcare (including vision and dental) is offered
  • company
    Xerox
  • City
    Lexington
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

There are no statements for this review yet.

Official company statement

The review above has been updated on Mar 10, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 28.Feb 2017
  • Employee
Company culture
2.00
Support from Management
3.00
Teamwork
5.00
Level of Autonomy
3.00
Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall Compensation for your work
1.00
Office/Work Environment
4.00
Eco-consciousness
3.00
Work-Life Balance
4.00
Company Image
2.00
Job security
1.00
Handicap Accessibility
4.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive/Diverse
4.00

The following benefits were offered to me

401(k) is offered Tuition assistance is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • company
    Xerox
  • City
    New York City
  • Are you a Current or Former Employee?
    Former job since 2017
  • Position
    Employee
  • Department
    Others

There are no statements for this review yet.

Official company statement

The review above has been updated on Feb 28, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 26.Feb 2017
  • Employee

Suggestions for improvement

  • Your employees make or break you. Customers arent happy with unhappy employees. They feel the atmosphere. Treat employees well, you get the customers. Xerox was started over 100 years ago. They understood the value of keeping client hppy by providing a service from well cared for employees. The further you get from that, the lower the company sinks.

I like about the employer

Nothing

I dislike about the employer

They present a good image while interviewing, after hiring is done you realize thats all it was, a portrait painted to impress with very little truth

Company culture
3.00
Support from Management
1.00
Teamwork
1.00
Level of Autonomy
1.00
Communication
1.00
Gender Equality
2.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall Compensation for your work
1.00
Office/Work Environment
1.00
Eco-consciousness
1.00
Work-Life Balance
3.00
Company Image
2.00
Job security
1.00
Handicap Accessibility
0.00
Workplace Safety
0.00
Challenging Work
1.00
Inclusive/Diverse
3.00

The following benefits were offered to me

401(k) is offered Ability to work remotely is offered Healthcare (including vision and dental) is offered
  • company
    Xerox
  • City
    Kansas City
  • Are you a Current or Former Employee?
    Former job since 2015
  • Position
    Employee
  • Department
    IT

There are no statements for this review yet.

Official company statement

The review above has been updated on Feb 26, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 01.Feb 2017
  • Employee

Company culture

Unfair , cheap (no raises ever)

Support from Management

No to all of the above!

Teamwork

No afraid of mgmt retaliation

Level of Autonomy

Nope

Communication

No communication. From mgmt unless you make an error....nothing good to say to employees

Attitude towards older colleagues

No and not at all as a matter of fact they they find a way to terminate older employees who make more money

Career Development

No way

Overall Compensation for your work

NO and NOT AT ALL

Office/Work Environment

No

Eco-consciousness

No

Work-Life Balance

No no and yes

Company Image

No

Job security

No and yes

Workplace Safety

I was there for two years and three months never had safety drill of any kind

Challenging Work

No

Inclusive/Diverse

No

Suggestions for improvement

  • Treat employees like people and not like a number

I like about the employer

Nothing

I dislike about the employer

Everything

Company culture
1.00
Support from Management
1.00
Teamwork
1.00
Level of Autonomy
1.00
Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall Compensation for your work
1.00
Office/Work Environment
1.00
Eco-consciousness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job security
1.00
Handicap Accessibility
0.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive/Diverse
1.00

The following benefits were offered to me

Parking is offered 401(k) is offered
  • company
    Xerox
  • City
    Chicago
  • Are you a Current or Former Employee?
    Former job since 2015
  • Position
    Employee
  • Department
    Others

There are no statements for this review yet.

Official company statement

The review above has been updated on Feb 1, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 11.Mar 2017
  • Employee
Company culture
4.00
Support from Management
2.00
Teamwork
3.00
Level of Autonomy
3.00
Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall Compensation for your work
3.00
Office/Work Environment
5.00
Eco-consciousness
5.00
Work-Life Balance
5.00
Company Image
4.00
Job security
4.00
Handicap Accessibility
4.00
Workplace Safety
4.00
Challenging Work
5.00
Inclusive/Diverse
5.00

The following benefits were offered to me

Easy access to public transportation is offered 401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • company
    Xerox
  • City
    Seattle
  • Are you a Current or Former Employee?
    Former job since 2008
  • Position
    Employee
  • Department
    Others

There are no statements for this review yet.

Official company statement

The review above has been updated on Mar 11, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 08.Mar 2017
  • Employee

Horrible

2.44

Suggestions for improvement

  • Pay more! you cheap pieces of heck!!
  • REALLY PAY MORE!

I like about the employer

I had very nice coworkers and we had 2 meal breaks a day

I dislike about the employer

They pay too little, the meal you get for working there is garbage, somedays the workload is too much

Company culture
2.00
Support from Management
3.00
Teamwork
3.00
Level of Autonomy
2.00
Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
1.00
Overall Compensation for your work
1.00
Office/Work Environment
2.00
Eco-consciousness
3.00
Work-Life Balance
1.00
Company Image
1.00
Job security
4.00
Handicap Accessibility
3.00
Workplace Safety
2.00
Challenging Work
3.00
Inclusive/Diverse
3.00

The following benefits were offered to me

Parking is offered Paid time off is offered
  • company
    Xerox
  • City
    El Paso
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Employee
  • Department
    Others

There are no statements for this review yet.

Official company statement

The review above has been updated on Mar 8, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 24.Feb 2017
  • Employee

Company culture

3

Support from Management

3

Suggestions for improvement

  • To really look at the front line of most operation. keep the customers first not only when it suit xerox, but in both good and bad times. ones we have upset our customers due to cut back in labor it takes 5 times the resources to win them back. I think we have lost our way to what the cost of doing business is and what comes out of treating the customer with total respect. We can not expect to run our business at half staff and still give our customers the customer services they deserve and pay for.

I like about the employer

I like that we are at the cutting edge of technology

I dislike about the employer

We really do not know what is going on with the company or more so each accounts. we fill that we are just a number and could lose our careers at anytime. we are asked to doe 4 times the amount of work then normal. we do it and yet we still see more and more lay off which still hurts the each account and more work is put on the reminding staff. this happens every year. An 8 man account could go down to 3 man account in 2 years. volumes grows but the employees get laid off.

Company culture
3.00
Support from Management
3.00
Teamwork
3.00
Level of Autonomy
4.00
Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall Compensation for your work
3.00
Office/Work Environment
3.00
Eco-consciousness
5.00
Work-Life Balance
3.00
Company Image
4.00
Job security
3.00
Handicap Accessibility
3.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive/Diverse
5.00

The following benefits were offered to me

401(k) is offered Reimbursed daycare is offered Ability to work remotely is offered Tuition assistance is offered Paid Parental Leave is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • company
    Xerox
  • City
    Phoenix
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Management/executive staff
  • Department
    Production

There are no statements for this review yet.

Official company statement

The review above has been updated on Feb 24, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 27.Jan 2017
  • Employee

Suggestions for improvement

  • New CEO.

I like about the employer

As a large company, there are a lot of different positions available (if you live in the right city). There are family oriented policies and benefits provided by Xerox.

I dislike about the employer

Bait and switch. As a manager I hated being allowed to give raises to my reports, only to have to then cut pay due to "realignments" due to pay scale. Was part of a very profitable account that was well managed (by my supervisor), and the company constantly cut our resources to float unprofitable accounts. Every time there is a new directive in the company, it's implemented as if by 20 different people, using 20 different methods, and none of these 20 people actually spoke to each other. Felt like I was on a sinking ship when I left.

Company culture
3.00
Support from Management
2.00
Teamwork
3.00
Level of Autonomy
4.00
Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall Compensation for your work
3.00
Office/Work Environment
3.00
Eco-consciousness
4.00
Work-Life Balance
3.00
Company Image
3.00
Job security
2.00
Handicap Accessibility
4.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive/Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered 401(k) is offered Ability to work remotely is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • company
    Xerox
  • City
    Austin
  • Are you a Current or Former Employee?
    Former job since 2015
  • Position
    Management/executive staff
  • Department
    Others

There are no statements for this review yet.

Official company statement

The review above has been updated on Jan 27, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!




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Review averages

  • 401 employees say

    Very good (66)
    16.45885286783%
    Good (73)
    18.204488778055%
    Satisfactory (108)
    26.932668329177%
    Sufficient (154)
    38.403990024938%
    2.56
  • 5 applicants say

    Very good (4)
    80%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Sufficient (1)
    20%
    3.83

kununu score comparisons

Xerox
2.57
406 reviews

Industry average (Printing/paper/packaging)
2.82
9,794 reviews

kununu average
3.12
1,529,000 reviews