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Xerox:What's it like to work here?

United States Industry Printing/paper/packaging
XeroxXeroxXerox
This company does not provide any information.
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Review averages

  • 451 employees say

    Excellent (73)
    16.186252771619%
    Good (79)
    17.516629711752%
    Satisfactory (127)
    28.159645232816%
    Subpar (172)
    38.137472283814%
    2.56
  • 5 applicants say

    Excellent (4)
    80%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    20%
    3.83

Other company profiles

Reviews for Xerox

Reviews - What employees say

2.56 Employees say
3.83 Applicants say
  • 31.Jan 2017
  • Employee

Suggestions for improvement

  • Make the employee important again. When I started the employee was valued and coveted. Now it is all about how lean you can run and how to please the board. A top down review of all processes and practices would be very interesting. Stop hiring cast offs from the competition, they were let go for a reason. Properly vetted CEO would have saved this company and prevented the company killing split. When push came to shove, the former CEO rolled over and gave into corporate raiders resulting in the loss of 3 board seats and forcing the split. Stop masking off shoring of US jobs as being a "global company".

What I like about the company

Great people overall. Can be challenging and rewarding.

What I dislike about the company

Poor upper management. Little consideration for employees. Poor ideas by upper management has lead to what the company is now.

Company culture
2.00
Support from Management
1.00
Teamwork
3.00
Level of Autonomy
3.00
Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall Compensation for your work
3.00
Office/Work Environment
2.00
Eco-consciousness
2.00
Work-Life Balance
3.00
Company Image
2.00
Job security
1.00
Handicap Accessibility
5.00
Workplace Safety
4.00
Challenging Work
2.00
Inclusive/Diverse
3.00

The following benefits were offered to me

401(k) is offered Life insurance is offered
  • Company
    Xerox
  • City
    Norwalk
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Management/executive staff
  • Department
    Marketing/product management

There are no statements for this review yet.

Company response

The review above has been updated on Jan 31, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 19.Jan 2017 (Last edit 27.Jan 2017)
  • Employee

Support from Management

When you ask a member of management for help or approach them with an issue they blow you off and won't help at all.

Teamwork

The drama in this place is worse than high school. No one helps anyone else do anything.

Communication

Every week a new rule is being implemented. From clock in times and over time to training and seating arrangements.

Attitude towards older colleagues

They fired several older people for not being able to get through enough tasks.

Office/Work Environment

Hostile work environment.

Suggestions for improvement

  • It's too far gone for any suggestions. Fire everyone and start over.

What I like about the company

Nothing.

What I dislike about the company

How they change everything day to day. The training period is ridiculous. Instead of getting people fully trained and out on the floor for good they half train each block then throw you out on the floor until they feel like finishing the next block.

Company culture
1.00
Support from Management
1.00
Teamwork
1.00
Level of Autonomy
1.00
Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall Compensation for your work
1.00
Office/Work Environment
1.00
Eco-consciousness
2.00
Work-Life Balance
2.00
Company Image
1.00
Job security
1.00
Handicap Accessibility
3.00
Workplace Safety
1.00
Challenging Work
2.00
Inclusive/Diverse
1.00

The following benefits were offered to me

Parking is offered 401(k) is offered Paid time off is offered Life insurance is offered
  • Company
    Xerox
  • City
    West Lafayette
  • Are you a Current or Former Employee?
    Not specified
  • Position
    Employee
  • Department
    Administration

There are no statements for this review yet.

Company response

The review above has been updated on Jan 27, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



Company culture
1.00
Support from Management
1.00
Teamwork
1.00
Level of Autonomy
1.00
Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall Compensation for your work
1.00
Office/Work Environment
1.00
Eco-consciousness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job security
1.00
Handicap Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive/Diverse
1.00

The following benefits were offered to me

Healthcare (including vision and dental) is offered
  • Company
    Xerox
  • City
    baton rouge
  • Are you a Current or Former Employee?
    Former job since 2012
  • Position
    not specified

There are no statements for this review yet.

Company response

The review above has been updated on Mar 9, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 01.Mar 2017
  • Employee

N/A

2.67

Suggestions for improvement

  • Change your ways and start giving back to your employees. Care about them more. They are doing the work.

What I like about the company

Good vacation plan

What I dislike about the company

They treat employees like second class.

Company culture
3.00
Support from Management
3.00
Teamwork
5.00
Level of Autonomy
3.00
Communication
1.00
Gender Equality
2.00
Attitude towards older colleagues
4.00
Career Development
1.00
Overall Compensation for your work
3.00
Office/Work Environment
3.00
Eco-consciousness
3.00
Work-Life Balance
2.00
Company Image
2.00
Job security
1.00
Handicap Accessibility
5.00
Workplace Safety
2.00
Challenging Work
2.00
Inclusive/Diverse
3.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered 401(k) Match is offered Paid time off is offered Life insurance is offered
  • Company
    Xerox
  • City
    Lake Forest
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Distribution/sales

There are no statements for this review yet.

Company response

The review above has been updated on Mar 1, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 11.Mar 2017
  • Employee
Company culture
4.00
Support from Management
2.00
Teamwork
3.00
Level of Autonomy
3.00
Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall Compensation for your work
3.00
Office/Work Environment
5.00
Eco-consciousness
5.00
Work-Life Balance
5.00
Company Image
4.00
Job security
4.00
Handicap Accessibility
4.00
Workplace Safety
4.00
Challenging Work
5.00
Inclusive/Diverse
5.00

The following benefits were offered to me

Easy access to public transportation is offered 401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Xerox
  • City
    Seattle
  • Are you a Current or Former Employee?
    Former job since 2008
  • Position
    Employee
  • Department
    Others

There are no statements for this review yet.

Company response

The review above has been updated on Mar 11, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 27.Feb 2017
  • Employee

Overall Compensation for your work

The rate of pay determination for production and stringent quality makes it very not worth the effort, really.

Work-Life Balance

Basically constant 12 hour shifts on our contract 5 days a week, with some mandatory weekends. It's hard to find time to take care of anything and the come-in times are never consistent. Some are 5 am, 7 others, and 9 on rare days.

Suggestions for improvement

  • Keep the work hours consistent; keep from overworking current staff!

What I like about the company

The job is easy and it's decently close to town, which is a good thing. Large parking lot for employees to use and a half-painted walking track outside. No boss constantly getting onto us.

What I dislike about the company

Strict lunchtime restrictions (up to 7 work hours due before allowed without penalty), no flexibility or security, little work guidance, odd hours and changing shift from day-to-day

Company culture
3.00
Support from Management
3.00
Teamwork
2.00
Level of Autonomy
3.00
Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall Compensation for your work
1.00
Office/Work Environment
2.00
Eco-consciousness
1.00
Work-Life Balance
1.00
Company Image
2.00
Job security
1.00
Handicap Accessibility
1.00
Workplace Safety
3.00
Challenging Work
2.00
Inclusive/Diverse
2.00

The following benefits were offered to me

Parking is offered 401(k) is offered Paid Parental Leave is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Xerox
  • City
    London
  • Are you a Current or Former Employee?
    Former job since 2017
  • Position
    Employee
  • Department
    Production

There are no statements for this review yet.

Company response

The review above has been updated on Feb 27, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 07.Feb 2017
  • Employee

Suggestions for improvement

  • Don't encourage cheating to make numbers, treat employees with respect stop showing favoritism, and stop discrimination against gender and age

What I like about the company

Company car

What I dislike about the company

No respect for employees or customers

Company culture
3.00
Support from Management
1.00
Teamwork
1.00
Level of Autonomy
2.00
Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
2.00
Overall Compensation for your work
2.00
Office/Work Environment
3.00
Eco-consciousness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job security
1.00
Handicap Accessibility
1.00
Workplace Safety
3.00
Challenging Work
4.00
Inclusive/Diverse
1.00

The following benefits were offered to me

401(k) is offered Tuition assistance is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Xerox
  • City
    Houston
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    not specified
  • Department
    Others

There are no statements for this review yet.

Company response

The review above has been updated on Feb 7, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 26.Feb 2017
  • Employee

Suggestions for improvement

  • Your employees make or break you. Customers arent happy with unhappy employees. They feel the atmosphere. Treat employees well, you get the customers. Xerox was started over 100 years ago. They understood the value of keeping client hppy by providing a service from well cared for employees. The further you get from that, the lower the company sinks.

What I like about the company

Nothing

What I dislike about the company

They present a good image while interviewing, after hiring is done you realize thats all it was, a portrait painted to impress with very little truth

Company culture
3.00
Support from Management
1.00
Teamwork
1.00
Level of Autonomy
1.00
Communication
1.00
Gender Equality
2.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall Compensation for your work
1.00
Office/Work Environment
1.00
Eco-consciousness
1.00
Work-Life Balance
3.00
Company Image
2.00
Job security
1.00
Handicap Accessibility
0.00
Workplace Safety
0.00
Challenging Work
1.00
Inclusive/Diverse
3.00

The following benefits were offered to me

401(k) is offered Ability to work remotely is offered Healthcare (including vision and dental) is offered
  • Company
    Xerox
  • City
    Kansas City
  • Are you a Current or Former Employee?
    Former job since 2015
  • Position
    Employee
  • Department
    IT

There are no statements for this review yet.

Company response

The review above has been updated on Feb 26, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 09.Mar 2017
  • Employee

Level of Autonomy

Everything is micromanaged. A VP had to sign off on any promotion or raise. That means that someone who was 4 or 5 levels of management up from the local environment was making decisions they had no clue about.

Overall Compensation for your work

Paid absolute bottom dollar.

Company Image

Xerox is the Walmart of call centers.

Workplace Safety

After three years in the same location, I was still working at a plastic folding table.

Suggestions for improvement

  • Pay a living wage. Treat employees like people.

What I like about the company

Nothing

What I dislike about the company

All they care about is squeezing as much money out of a contract as possible. Our location lost the contract we had because the GM decided to hide things from our client.

Company culture
1.00
Support from Management
1.00
Teamwork
1.00
Level of Autonomy
1.00
Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall Compensation for your work
1.00
Office/Work Environment
1.00
Eco-consciousness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job security
1.00
Handicap Accessibility
1.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive/Diverse
2.00

The following benefits were offered to me

Parking is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Xerox
  • City
    Redmond
  • Are you a Current or Former Employee?
    Former job since 2017
  • Position
    Employee
  • Department
    Research/development

There are no statements for this review yet.

Company response

The review above has been updated on Mar 9, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 27.Feb 2017
  • Employee

Suggestions for improvement

  • Go back to the old Xerox Culture. Treat their employees as First Class.

What I like about the company

Peers are top notch.

What I dislike about the company

Does not view it's employees as assets, but as expensive.

Company culture
1.00
Support from Management
1.00
Teamwork
4.00
Level of Autonomy
1.00
Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
1.00
Overall Compensation for your work
1.00
Office/Work Environment
1.00
Eco-consciousness
5.00
Work-Life Balance
1.00
Company Image
1.00
Job security
1.00
Handicap Accessibility
4.00
Workplace Safety
3.00
Challenging Work
4.00
Inclusive/Diverse
4.00

The following benefits were offered to me

401(k) is offered Ability to work remotely is offered Tuition assistance is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Xerox
  • City
    Waltham
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    IT

There are no statements for this review yet.

Company response

The review above has been updated on Feb 27, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!




Review averages

  • 451 employees say

    Excellent (73)
    16.186252771619%
    Good (79)
    17.516629711752%
    Satisfactory (127)
    28.159645232816%
    Subpar (172)
    38.137472283814%
    2.56
  • 5 applicants say

    Excellent (4)
    80%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    20%
    3.83

kununu score comparisons

Xerox
2.58
456 reviews

Industry average (Printing/paper/packaging)
2.81
10,060 reviews

kununu average
3.12
1,560,000 reviews