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Xerox

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Review averages

  • 7 employees say

    Very good (0)
    0%
    Good (3)
    42.857142857143%
    Satisfactory (3)
    42.857142857143%
    Sufficient (1)
    14.285714285714%
    2.75
  • 0 applicants say

    Very good (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Sufficient (0)
    0%
    0.00

Other company profiles

Reviews for Xerox

Reviews - What employees say

2.75 Employees say
0.00 Applicants say
  • 18.Dec 2016
  • Employee

Suggestions for improvement

  • making your agents more of a priority. we are your front line and we are your face and yet we are treated and paid poorly.

I like about the employer

i love that i work remotely , from home doing tech support and customer service. they pay is alright for what i do however the compensation is not appropirate for the amount of requirements and regulations needed to follow.

I dislike about the employer

I do not like the ability to change shifts or their ability to work with someone who needs a certain shift or can not work certain hours. they will provide a shift if you cant work it they will send an email so that if another agent wants your shift you can trade otherwise youre either stuck with that shift or are forced to find new employment

  • 15.Dec 2016
  • Employee

Suggestions for improvement

  • Management needs more professional training.
  • 15.Dec 2016
  • Employee

Support from Management

No realistic goals set, never including agents to make decisions, never thinking of the agent only the company and the money

Teamwork

The is a teamwork effort

Level of Autonomy

We were trusted to work independently that sometimes can be an issue

Communication

Always at the last minute options where you either comply or lose your job

Gender Equality

Women are treated equally and are offered the same opportunities as males


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Review averages

  • 7 employees say

    Very good (0)
    0%
    Good (3)
    42.857142857143%
    Satisfactory (3)
    42.857142857143%
    Sufficient (1)
    14.285714285714%
    2.75
  • 0 applicants say

    Very good (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Sufficient (0)
    0%
    0.00

kununu score comparisons

Xerox
2.75
7 reviews

Industry average (Other industries)
2.72
129,339 reviews

kununu average
3.13
1,455,000 reviews