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1.00
  • Nov 21, 2015

Xerox service ACS

company Xerox
City Atlanta
Are you a Current or Former Employee? Former job since 2012
Position Others
Department Others

Support from Management

Contract to hire position. Had 4 managers in 3 years. Numbers types no customer service just minimum service calls per day numbers. No dedicated service areas meant no ownership of service results, no total service calls being done. Technician held responsible for others lack of total service call

Teamwork

Cutthroat, new employees got hardest service calls. No vacation some employees had 5 weeks. Which meant teams were 1 person down most weeks

Compare total score on kununu

This company in comparison to all other companies on kununu  based on 1,322,000 reviews

Xerox
1.00
kununu average
3.18

This company in comparison to all other companies in its industry Other industries  based on 95,014 reviews

Xerox
1.00
Average of Other industries
2.69