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  • 21.Nov 2015
  • Employee

Support from Management

Contract to hire position. Had 4 managers in 3 years. Numbers types no customer service just minimum service calls per day numbers. No dedicated service areas meant no ownership of service results, no total service calls being done. Technician held responsible for others lack of total service call


Cutthroat, new employees got hardest service calls. No vacation some employees had 5 weeks. Which meant teams were 1 person down most weeks

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