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Employer Reviews

1.56
  • Dec 8, 2015

customer service

company xerox/ibc
City Charlotte
Are you a Current or Former Employee? Former job since 2015
Position Others
Department Others

Support from Management

Supervisor @ Leads were very poor on assistance if you needed help with a difficult caller. They run and hide to keep from being involved. But, if you disclose something incorrect they are the first to write you up @ threatened you about you job security.

Suggestions for improvement

  • Need to promote people not just based on how well they like you but your ability to do the job and to be a people person!

I like about the employer

Not too much cause to me they wasn't tentative to their employees! They set you up for failure.

Compare total score on kununu

This company in comparison to all other companies on kununu  based on 1,322,000 reviews

xerox/ibc
1.56
kununu average
3.18

This company in comparison to all other companies in its industry Other industries  based on 95,019 reviews

xerox/ibc
1.56
Average of Other industries
2.69