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Xfinity
Reviews

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13 reviews from employees

kununu Score: 3.6Recommendation: 77%
Breakdown

13 employees rated this employer with an average of 3.6 points on a scale from 1 to 5.

10 of those employees recommended the employer in their reviews.

The entire experience was some ups and downs. If you need a job to help pay the bills, it's fine.

3.8
Recommended
Former EmployeeWorked at Xfinity in North Peoria, IL.

What I like

It allowed me to pay the bills and also I met some people who forged some good connections.

What I dislike

I would tell them to treat their employers a lot better.

Suggestions for improvement

I would tell them to improve the culture in some ways.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Good company to work for, can make changes in the fly

3.8
Recommended
EmployeeWorked at Xfinity in Portage, IN at the time of review.

What I like

Pay gets better over time, great benefits and bonuses. Lots of paid time off. Courtesy services provided by the company

What I dislike

Make to many changes without employee input

Suggestions for improvement

Let the employees have more say in day to day operations


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

It was an okay exerpeience although not one that I would wish on anyone. All of the problems came from the top.

3.4
Not recommended
Former EmployeeWorked at Xfinity in Peoria, IL.

What I like

There are a few good members of my team that I enjoyed working with.

What I dislike

They should be more communactive.

Suggestions for improvement

I would not pit people against each other and be a bit more communicative so they could be on the same page.

Company Culture

It was middle of the road

Work-Life Balance

This was more on me than the company.

Inclusive / Diverse

That wasn't my concern

Teamwork

Too much of a competive environment.

Attitude towards older colleagues

No problems for ageism

Challenging Work

Numerous challenges.

Internal Communication

There are some problems.

Gender Equality

I did not see any gener problems

Freedom to work independently

A fair amount of micromanagement.


Company Image

Career Development

Handicapped Accessibility

Overall compensation for your work

Environmental Friendliness

Workplace Safety

Support from management

Office / Work Environment

Job Security

It was horrible experience i really did not like it at all

4.1
Recommended
Former Co-opWorked at Xfinity in New Philadelphia, PA.

What I like

I dont want to share anything about that experience dont ask again

What I dislike

None i want to tell u about i just want my tokens

Suggestions for improvement

Just give me my tokens already damm it

Company Culture

I have no thouts about it at all


Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Overall experience has been great! Challenging, but it helps you grow as a technician.

4.8
Recommended
EmployeeWorked at Xfinity in East Portland, OR at the time of review.

What I like

My company has been amazing to work for. I’ve truly enjoyed the work environment amongst technicians that will help you grow. I’ve also enjoyed the team experience. Working with a team has shown me how to work well with others to accomplish the same goal. I also like how you never see the same thing back to back on a daily basis. Everyday is something new.

What I dislike

More pay would be ideal. I also don’t agree with how many metrics we have to have for every job.

Suggestions for improvement

Every technican should get a raise of some sort. Also would be really cool to see them give paternity leave if a family fosters children. They should also give a gym membership or some sort of discount to a gym for wellness and fitness. Discounts for childcare or pay for childcare or open a facility for employeea.

Company Culture

My teammates always remain positive even in tough situations. They always work together.

Company Image

I love my company. I get treated fairly. My supervisor listens to me and coaches me to make me the best tech I can be.

Work-Life Balance

My company offers a 4x10 shift. It’s a perfect balance of work and life.

Career Development

My supervisor always makes sure I’m on the right track to promote. My co workers help me be a better tech every day.

Handicapped Accessibility

Yes there are people that cannot work for temporary due to injury. They have them on what’s called light duty. They allow these employees to help out with light projects around the shop.

Overall compensation for your work

The pay at this company for the hard work that is put in daily could be a little more. But supervisors and the work environment make up for the pay.

Inclusive / Diverse

My company is always looking for new ideas that are always looked into. Each month as employees we take a survey and always come up with new ideas to make the company a better workplace.

Environmental Friendliness

There are bins that are labeled at work for everything that needs to be thrown away. Examples are. One bin for cable and cat 5. One bin for splitters and amps. One for trash. One for cardboard and recycling. One for batteries. They take this very serious.

Workplace Safety

Yes there is online training. Then there is also training with a coach and is really hands on. We also have a safety team that comes up with new ideas to make the workplace a safe place. We also have inspections once a month on our work vehicles.

Teamwork

Working among teammates, we all share the same goals. It is encouraged to always share new ideas to give the best customer experience.

Attitude towards older colleagues

I would say each team has a veteran over the age of 45. Some teams have multiple people fhat have been with the company longer than 25 years.

Support from management

My supervisor always sends out new information that helps me do my job properly.

Office / Work Environment

Yes. Technicians work a lot outdoors. They provide us in the winter time with ice cleats and comfortable hats and coats for frigid temps. In the summer they allow to dress lighter for the weather. They also send someone out on the field with a cooler full of ice cold drinks to maintain hydration.

Challenging Work

The job can always be challenging due to different situations. Running new cable lines. Trying to make timeframes for customers.

Job Security

My position is stable but always room to grow and move up.

Internal Communication

They are very good at communicating with employees. Every day there is an email sent out to all the technicians sharing information.

Gender Equality

There are a good amount of women that are technicians at comcast. There are also few women that have moved up in the company to either managment or maintance. Women are not excluded from any roles at my job based upon gender.

Freedom to work independently

As a technician we aren’t really micromanaged. They are trusting that we are taking care of business and not messing around. Although they did just install GPS system in work vans to track where we are all times.

It's ok I enjoy the work environment plus the managers understand there employees I work to many hours for not enoug

3.1
Recommended
EmployeeWorked at Xfinity in Dauphin, PA at the time of review.

What I like

It was cool I really enjoyed working there I and the coworkers are amazing and they have a great experience in this backwoods area and the world of my country and my friends are always up for the best of my career but you didn't even have the chance that they just wanted you gotta be the same way they did nothing but they were the same way as they did when you guys will have that right tho but you don't have to worry that they don't want no one day and then. but

What I dislike

The money is good enough for me to be in the middle east but you can't be alone in this situation because you have that kind do it right now I'm not sure if I can see that nigga you know who you were and how was it cool muff you know it is the same thing that I did you know I was tryn hit the best man in you back then yo and is you a little more battles with me and I. but I do know how you doing this is the same as it cool for the kids who you have in you but it like damn if they were in you. I am going trade with the president of my house to do it all in one and every time we going to him for me he said he was ready for a second and a year of a great year in a year now I'm going back in and he look good in his face like he does when I go out with no other guy but you have no reason not like you throwed it up to me like a plan for me and you know I don't want him and he doesn't like it tho you know that I have no other relationship than that you know what he says about it and you know he doesn't have that same beaters or you have been in you and he's just got to know how much it takes him bout you like to have to get done by yourself when I talk with me but he is the best and he will always start talking about me when I get back to you but you know what you know about me so you don't want me back up and I am going with me too think of the next year or you will get off the bed if it isn't for the next year you would get off and do the best job of your own and I don't want it sh or where is you gonna get the money back then I can go on with me for the rest and I can help but it is still going up to you if it was you know it would have that much more to be a good place than the best way for the kids in you and other girls that shit yo ass like a baby and you can be in love and not like it or at the end because of your own life or where it was when we was. I am not sure how was to be considered the most effective of you guys and it was just the first step

Suggestions for improvement

The job was done in you would make it more I want it for the rest to get out there to work for you hair care for you to protect yourself in you to make your life a good choice if it isn't the case with the rest and it doesn't have any impact or where you're from you can get it from you to your friends or at a party and a party or where you're not playing with your friends in you or your plans and the other side effects that you is in you to make a. the company also announced a plan that shit would have a job to get the company out there in you back in your friends room for you or for the other guests and a couple more backwoods days in you to be the first place in your home we will see a couple in you back to your new. the new study suggests a real need a victim for me and the rest I know it would help you know it and it would have a great idea of you. but it also means you are feeling a lot like your own people in you to help your own people get their attention on you to be honest and I think everybody knows that they can be the most productive people that they can do the job they want it and to get and know what they're going through to get a job in a relationship with me or something about it or something I don't want them eyes out here rite now I'm just not sure if they have any of these issues or at all the same thing as I do and they don't have any other way to do that nigga or where I am and they don't know how much they are going trade or at the gym I would like a girl and a lot to get out there because I am a virgin now I have no way in her car and it was all about you but you still don't want it and not have the right time and I will never get the same answer to be honest about me being in you and how much of your relationship you feel and that I would like it for me to do so far and you have no reason not me when I'm going back home and not being in love or you have a lot more battles for the future and the rest you have a good relationship to be in


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

It’s a decent company to work for, but you do a lot of sitting.

3.3
Recommended
EmployeeWorked at Xfinity in Collinsville, VA at the time of review.

What I like

Most of the higher ups are actually really nice and relate to most of the employees on a personal level since they were all in the same position when they started out.

What I dislike

The sales are absolutely horrible and you don’t get a bonus without making one.

Suggestions for improvement

I would honestly just make most of the work computer operated.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

You’re just a number.

2.7
Not recommended
EmployeeWorked at xfinity in Jacksonville at the time of review.

Company Culture

You will be stabbed in the back the first chance they get. The back stabbers are the ones who get rewarded.

Company Image

Comcrooks??

Work-Life Balance

Horrible hours. Be prepared to work every weekend.

Teamwork

The ones who are there to help support you never make it.

Attitude towards older colleagues

Lol.

Support from management

They get into the drama.

Office / Work Environment

Drama

Challenging Work

If you like to get yelled at, this is the place for you.

Internal Communication

When you do something wrong, you have two people telling you so.

Freedom to work independently

As long as you are making sales.


Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Job Security

Gender Equality

I worked 10 years for this company and enjoyed it. I left for a personal reasons and was told I am welcome back.

4.8
Recommended
Former EmployeeWorked at Xfinity in Eugene, OR.

What I like

Always open to suggestions lots of opportunity for growth lots of perks Fortune 25 company

What I dislike

Kind of a grueling sales quota

Suggestions for improvement

More advertising for the stores and kiosk as opposed to radio and TV ads

Company Culture

Work environment was best when everybody was positive

Work-Life Balance

Always thoughful

Teamwork

Always ethical

Challenging Work

Sales quota kept it challenging

Job Security

Only stable if you sold enough product

Internal Communication

Good open door policy

Gender Equality

My boss was female

Freedom to work independently

Did not micro manage


Company Image

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Attitude towards older colleagues

Support from management

Office / Work Environment

Difficult but rewarding. You will see personal and professional growth. Good training. Sales history bonus. Great commis

3.7
Recommended
Former EmployeeWorked at Xfinity in Port Richmond, VA.

What I like

Loved on floor contest. Great leaders for guidance. Encouraging to do your best. Great commission. Teams push everyone to have great numbers.

What I dislike

Short short short breaks. Break 10 mins lunch 30 barely enough time to relax in between high volume calls. High turn over rates. Pushed for sales never really trsinef

Suggestions for improvement

Flexible schedule. Higher pay. Longer training. Better chairs

Company Culture

Company will push your growth

Company Image

Good brand

Work-Life Balance

Company wants to be main priority

Career Development

Room for moving up the ladder

Handicapped Accessibility

Could be better in 22401 area

Overall compensation for your work

Neutral

Inclusive / Diverse

Everyone's hired high turnover

Environmental Friendliness

Has bin

Workplace Safety

Security guards

Teamwork

Helpi

Attitude towards older colleagues

Seen as slower with technology

Support from management

Some managers

Office / Work Environment

Bring coat

Challenging Work

High call volume, shortbreaks

Job Security

Fired for anything, at will

Internal Communication

Fast pace environment many changes

Gender Equality

Fair

Freedom to work independently

Trained to deescalate problems

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