- Xtend Healthcare, LLC28.Jul 2016
No. They are not. Kind of like I said earlier. You can be the best employee and no one notices. As soon as you are handling a more difficult day doing what we do, then they have all the feedback in the world. And as far as fair, as long as you are in that circle you'll get everything you want. If not, forget about it. I've been lied to and promised things that never happened. Also to touch on something else from earlier, it seems the people who have the lower amount of work to do or less complex, get the most benefit as far as: stats, shoutouts, and bonus checks
Support from Management
It's unfortunately about who you are good in with. It used to be great. Supervisor's set reasonable goals and would strive to help you hit those goals. Now it's more about them talking down to people. Only one lead that seems to show any real concern for csr's under them. The rest run around talking and flirting all day. Which leaves the one good one to get most of the supervisor calls. She is unappraciated and overworked, picking up the slack of fellow leads.