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!VORSICHT! ATTENTION!
!!PAID/ MANIPULATED REVIEWS!!
EX ANGESTELLTER VERTRIEBSMITARBEITER
EX EMPLOYEE
OVER 80% OF THE 5 STAR REVIEWS ARE NOT REAL, IT IS FROM RANDOM PEOPLE WHO GOT PAYD TO DO THIS
THE REAL RATING WAS 1,3 STARS BEFORE
Worked there as an sales manager, it was literally the worst experience in my life. It was almost impossible to reach the targets, so the working days got longer and longer to almost 13h/ day some kollegues worked up to 15h/ day. I once sait that i was tired after 11 hours and that was the reason for them to fire me ( in reality their money ran out)
PLEASE DO NOT BUY ANYTHING FROM THIS COMPANY YOU WILL REGRET IT UP TO 70% OF OUR CUSTOMERS HAVENT MADE ENOUGH ORDERS TO COMPENSATE THE COSTS.
MOST PROBLEMATIC STUFF:
A LOT OF HIDDEN FEES IN THE CONTRACT THAT NOBODY NOWS WHY THEY EXIST LIKE SERVICE FEES ON THE WEB + EXTRA TRANSACTION FEES, THREE EXTRA FEES ON THE YOYOPAY PRODUCTS ETC.
IF YOU WANT TO CANCEL THE CONTRACT YOU HAVE TO CANCEL IT 3 MONTHS IN ADVANCE OTHERWISE IT WILL EXTEND FOR ANOTHER 12 MONTHS
THE POS SYSTEM IS LAGGY AND GETS VERY HOT SO THE WIFI AND BLUETOOTH CRASHES VERY OFTEN, THE PRINTER WHICH IS CONNECTED THROGH WIRELESS WILL NOT WORK ANYMORE
UBER EATS AND WOLT CANNOT BE INTEGRATED AND WONT BE ANYTIME SOON
THE WEBSITE AND APPS ARE UGLY AND LOOK ALL THE SAME THEY USE THE SAME TEMPLATE ON EVERY ONE OF THEM
CUSTOMER SUPPORT WILL MOST LIKELY NOT HELP YOU IF YOU HAVE PROBLEMS AND NOT RESPOND AT ALL IF YOU WANT TO CANCEL THE CONTRACT, ONE CLIENT CANCELLED HALF A YEAR AGO HE DIDNT GET ANY RESPONSE AND HE IS STILL FORCED TO PAY 100€/MONTH TILL HIS CONTRACT EXPIRES (ENDS IN 10 MONTHS CAUSE ORDERSMART SAID HIS REQUEST CAME TOO LATE SO +12 MONTHS EXTRA) I ONLY FOUND OUT BECAUSE I DID A WALK IN AND OUR BAD SYSTEM SAID THAT HE IS A NEW LEAD, THIS WAS HIS ONLY RESCUE, OTHERWISE HIS CONTRACT WOULD STILL BE ACTIVE TODAY
OUR GERMANY COUNTRY MANAGER WAS KICKED OUT IN HIS LAST PROBATION DAY AFTER WE HAD AN PARTY AND HE HOLD HIS MOTIVATION SPEECH, HIS WIFE WAS PREGNANT IN HER 9TH MONTH (IT COULDNT GET ANY WORSE)
IN MY TOTAL 6 MONTH WHICH I WORKED THERE I HEARD ABOUT HUNDRETS OF CASES WHERE OUR CUSTOMERS SUED THE COMPANY FOR DIFFERENT REASONS
(DIDNT RECIEVE THEIR PRODUCTS, FALSE BILLS, WEB AND APP CRASHED ETC)
WE WERE TOLD THAT WE SHOULD LIE ABOUT CERTAIN ASPECTS OF OUR PRODUCTS SO THAT PEOPLE ARE MORE LIKELY TO BUY THEM!
I SAID THAT THIS IS SCAMMING AND RECIEVED NEGATIVE COMMENTS ON MY OPINION!
THERE ARE TOO MANY PROBLEM THAT THIS COMPANY CAN FIX THEM SOON THERE ARE WAY BETTER PRODUCTS AND OFFERS ON THE MARKET