Pay more attention to the candidate experience
Verbesserungsvorschläge
Candidate experience would be better if...
*HR wasn't overworked. Please don't ignore questions and always confirm that emails are received.
*All steps should be explained in detail in the first talk with HR so candidates can choose if they wanna continue. It seems like more steps are randomly added and the communication between teams doesn't always seem so good. It's hard for a candidate to prepare.
*For a company with a mission to save time, Solvemate should value the candidate's time more. Trim the process. Save people's time here too.
*It's not OK to ask for free labour. I'm sure the company has no intention to steal ideas, but it's not possible to just delete inspiration from the brain. Solvemate should allocate budget to show respect for applicants. Even if symbolic. People have children, jobs, other responsibilities. Investing time into a long process means investing money from a candidate's side.
*Train your team to give helpful feedback that could help candidates grow.
Schnelle Antwort
Erwartbarkeit des Prozesses
Professionalität des Gesprächs
Vollständigkeit der Infos
Wertschätzende Behandlung
Zufriedenstellende Antworten
Erklärung der weiteren Schritte
Zeitgerechte Zu- oder Absage
Arbeitgeber-Kommentar
Thank you very much for sharing this feedback with us. We're very sorry that you had this experience during the recruitment process and we sincerely apologise for it.
Based on your feedback, we will change the recruitment process for future candidates and, in particular, how transparent we are about the different stages, as no other candidate should experience this. Our guiding ethical principle at Solvemate is our golden rule: One should treat others as one would like others to treat oneself. And in this case we clearly did not follow it.
Once again, we're so sorry for your experience and thank you for your feedback. We wish you all the best in your personal and professional life!