Head (f/m/d) of Global Account Excellence

A Snapshot of Your Day

You start your day with a stand-up with the Account Excellence team to align current initiatives and actions. After that you engage with Key Account Managers, talking about the most important customer KPIs and strategic direction going forward. Mid-morning, you join a strategic session with regional BA Sales Leads to prepare for upcoming account reviews and agree on improvement actions. After that, you collaborate with Digital core teams to evaluate new AI agents that will enhance account reporting efficiency. Before lunch you discuss new approaches on how to improve training and capability-building programs for our sales force. In the afternoon, you facilitate a best-practice workshop for Key Account Managers, ensuring alignment with the Account Management Framework and collaboration with the BAs. Before closing the day, you brief senior management on insights from customer feedback, aligning on planned executive bilateral and propose measures to strengthen partnership strategies.

How You’ll Make an Impact

• Shape and govern Siemens Energy’s global Account Management Framework as Core process owner ensuring excellence across all regions and Business Areas
• Drive the implementation of the Account Management framework for Europe, functionally leading the Key Account Managers in Hub Europe
• Lead the Account Management Excellence team, promoting the community, tools, data, standardization, and adoption of best practices
• Establish and monitor key performance metrics to track execution quality and customer engagement
• Develop and roll out training and capability-building programs to uplift sales and account management standards
• Act as a trusted advisor to Sales leadership, influencing strategy and driving customer-centric transformation globally
• Foster digital enablement by integrating tools, AI Agents and data-driven insights into the account planning process

What You Bring

• Demonstrating outstanding leadership and collaboration skills, with a versatile, creative, agile, and hands-on approach to problem-solving and execution
• More than 5 years of direct experience in Sales or Business Development within the energy, oil & gas, chemical, or other industrial sectors
• Strong understanding of the energy landscape in Europe
• Skilled in developing actionable concepts for strategic customer development
• Experience in Account Management is an advantage
• Strategic thinking with a conceptual mindset, complemented by a practical, hands-on attitude
• Fluent in English; proficiency in German or another European language is a plus

About the Team

In our Business Functions we enable our organization to reach their targets by providing best-in class services and solutions in the areas of IT, HR, Finance, Real Estate, Strategy & Technology and more.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100.000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.