Application Sales Engineer and Technical Trainer

Application Sales Engineer and Technical Trainer

Product Line Insulation & Components Europe

Hitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable and modern energy for all. We bring power to your home, keep the factories running, our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Innovation

We are looking for an experienced Application Engineer and Technical Trainer. The ideal candidate will be responsible for supporting the full insulation & components portfolio within Europe. This role will be based in our insulation factory in Roigheim - Germany with the possibility to work also partly on home-office.

Your responsibilities:

• Responsible for providing technical trainings to 3rd party customers on the full Insulation and Components portfolio: bushings, on-load tap changers, measuring and safety devices, digital and insulation.
• Support 3rd party transformer OEMs on reviewing end user specifications at the pre-tender stage as well as during project execution. Support also utilities in defining their specifications of public tenders.
• Liaise with supply side engineering teams on complex engineering projects, propose technically feasible solutions to the customers.
• Participate in exhibitions, conferences and other Marketing events in order to provide extended technical support and training on the product samples.
• Update training documentation, develop and standardize the training material and make it accessible to the customer and internally.
• Feeding of Market Intelligence to PGUs, GPG and GPMs. Support from a technical point of view on new leaflets and brochures.
• Collaborate with Hitachi Energy Sales channels and also 3rd parties on Service projects and prepare the project RFQs for supply side engineering teams.
• Support 3rd party customers on getting certiciation from our factories on Components after-sales service.
• Set up periodical trainings for HUB Europe TCS demand side team in order to elevate/maintain their product knowledge. Support also the technical training of Hitachi Energy transformer factories in Europe
• Create synergies between PGUs in order to increase share of wallet
• Willingness to travel within Europe (up to 50%)

Your background:

• Degree (Bachelor or Master) in a technical discipline, ideally Electrical or Mechanical engineering. Any other further qualification in business administration or economics will be considered an asset.
• More than 5 years of experience in a similar application engineering or technical training role. Experience in understanding and influencing utiltiies’ specifications is a must.
• Market as well as product knowledge in the field of power transformers or distribution transformers insulation and components is essential.
• Exceptional communication and negotiation skills, customer-focused mindset. Ability to establish and manage long-term customer relationships. Excellent planning and organization skills
• Sound knowledge of MS Office and CRM, preferably Salesforce
• Business fluent in English, spoken and written, knoledge of German language will be considered an advantage