Senior Sales Process & Lead Management Specialist

Senior Sales Process & Lead Management Specialist

#WeAreIn for jobs that impact everyone’s life. Behind every success, there is a plan: your strategic thinking, creative skills, and ability to communicate with others will drive innovation and turn ideas into impact. As a Senior Sales Process & Lead Management Specialist on our Corporate team, you’ll play a vital part in building the frameworks, relationships, and processes that keep Infineon’s Business thriving. Are you in?

Your Role

Key responsibilities in your new role

As a Senior Sales Process & Lead Management Specialist, you will be a key driver in rethinking and optimizing how Infineon manages leads globally. This is a hands-on role that requires equal parts strategic thinking and operational execution, at the intersection of Sales, CRM, Analytics and AI - with the mission to make our global sales processes smarter, faster, and more effective.

• Analyze and interpret CRM data in depth - identify patterns, quality issues and process gaps to continuously improve global lead management workflows
• Design and implement global lead management processes - from concept to rollout, with ownership and a clear view of the end-to-end impact
• Leverage AI tools and automation to enhance lead routing, qualification and conversion processes - going beyond buzzwords to real, measurable impact
• Translate data insights into strategic recommendations - shaping the next iteration of our global CRM and sales process landscape
• Support global adoption of new processes - working closely with regional Sales teams and preparing clear, structured content for senior-level decision-making
• Conduct quality assurance on newly implemented CRM features and process changes to ensure functional and performance standards are met
• Maintain process and tool documentation to ensure consistent and correct information across all relevant stakeholders

Your Profile

Qualifications and skills to help you succeed

You are analytically sharp, process-oriented and results-driven. You see the full picture - from raw CRM data to global process strategy - and you connect the dots others miss.

• A degree in Business Administration, Sales Management, International Business, or a similar field of studies
• 2 - 4 years of experience in Sales Operations, Revenue Operations, or CRM Management, with a strong focus on process design and analytical problem-solving
• CRM expertise, preferably in Salesforce (Sales/Marketing Cloud) or Microsoft Dynamics - you configure and optimize, not just use
• Capacity to design and implement global sales processes end-to-end, from concept to adoption
• Hands-on experience with AI tools and a clear vision for how AI can be integrated into CRM workflows and lead management processes
• Strong analytical mindset and strong ability to think in stakeholder perspectives
• Fluency in English (mandatory)

Contact: Diogo Venâncio, LinkedIn

#WeAreIn for driving decarbonization and digitalization. As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener. Are you in?

We are on a journey to create the best Infineon for everyone. This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills. Learn more about our various contact channels. We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting. Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process. Click here for more information about Diversity & Inclusion at Infineon.