Global Account Senior Manager

• Zurich Zurich
• As soon as possible
• 100 %

Drive global account management for our largest, most complex global accounts through sales and program management, account communications and administration under leadership of the global client lead partner and in close collaboration with the account relationship director and client service team.

Your contribution to KPMG

• Understanding both the client's business agenda and KPMG services to enable leveraging the global KPMG network to connect our clients to the right people, ensuring that client needs are correctly identified, and the best solutions and value are delivered
• Coordinating global activities and knowledge transfer to ensure client needs are correctly identified and the best solutions and value are delivered
• Coordinating a global team of professionals and supporting their client interaction
• Closely collaborate with Global Client operations in Switzerland, US, UK, and APAC, ensuring that locations are actively engaged
• Guiding internal teams during the proposal, engagement contracting and onboarding process
• Managing selected client relationships with stakeholders (procurement, contracting, staff vetting, client resource needs, etc.)
• Manage KPMG Risk Management activities related to client and engagement acceptance
• Responsible for client and ad-hoc reporting, Annual Global account planning, Client service team planning and preparing for client meetings
• Ensuring regular reporting and marketing activities tailored to the needs of the relevant client stakeholders and keeping all internal key stakeholders updated with developments
• Organize client insights program / client-service reviews
• Influence without direct authority, frequently providing coaching and input to a high level of firm leadership

This is what makes you successful

• University degree at Bachelor's or Master's level in business administration, finance, economics or a related discipline.
• At least 6 - 8 years of relevant experience, including a minimum of three years in global account management, business development or complex programme management within Financial Services or professional services.
• Demonstrated experience managing a large, complex international client account, coordinating stakeholders and client-service teams across multiple countries, service lines and seniority levels.
• Proven track record supporting the full opportunity lifecycle, including account planning, pipeline management, proposal coordination, commercial development, contracting and client onboarding.
• Strong understanding of the Financial Services sector and the ability to translate a client's strategic priorities into concrete opportunities across a broad professional-services portfolio.
• Credibility and confidence working directly with senior executives, partners, procurement and risk stakeholders, with the ability to influence decisions without formal authority.
• Exceptional programme-management discipline, with evidence of independently managing multiple concurrent workstreams, deadlines, governance requirements and executive-level deliverables.
• Excellent written and verbal English, including the ability to prepare high-quality executive presentations and client communications; Proficient German is an advantage
• Advanced proficiency in PowerPoint and Excel