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charles 
GmbH
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Ihr Unternehmen?

6 von 29 Bewertungen von Mitarbeiter:innen(gefiltert)

Schlecht am Arbeitgeber finde ich
kununu Score: 2,7Weiterempfehlung: 33%
Score-Details

6 Mitarbeiter:innen haben diesen Arbeitgeber mit durchschnittlich 2,7 Punkten auf einer Skala von 1 bis 5 bewertet.

Burnout culture hidden behind a "we are family" facade

1,6
Nicht empfohlen
Ex-Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung nicht mehr für dieses Unternehmen in Berlin gearbeitet.

Schlecht am Arbeitgeber finde ich

Overtime is the norm, and leaving “early” can negatively affect career opportunities. Recognition tends to favour those who stay late or maintain a strong social presence with upper management. High turnover and recurring layoffs make the environment unstable.

Arbeitsatmosphäre

Long hours are common, and feedback often comes across as critical rather than constructive. The unusually high turnover speaks for itself: key roles such as legal counsel and head of finance saw multiple departures within short periods, and many long‑time contributors, including the sole HR manager at the time, eventually left. Despite layoffs, leadership continued pushing for enterprise ambitions without the necessary capacity, resulting in widespread overwork and burnout. They require you to wear multiple t-shirts, but in every all-hands they don't hide how disposable you are.

Work-Life-Balance

Technically, you can leave around 6pm, but doing so invites passive‑aggressive comments unless you've already resigned. Wellness initiatives like yoga or meditation feel superficial when more fundamental issues like workload and unrealistic expectations, remain unaddressed. Employees repeatedly voice concerns through surveys but rarely see meaningful action.

Umwelt-/Sozialbewusstsein

Visible commitment to environmental or social responsibility is minimal.

Karriere/Weiterbildung

Requests for development plans or coaching rarely lead to concrete action items. Constructive guidance from managers is limited.

Kollegenzusammenhalt

Teams generally try to support each other, but the chronic overload, tight deadlines, and rising burnout rates make it difficult to maintain a healthy sense of teamwork.

Umgang mit älteren Kollegen

Very few older employees are hired, which limits diversity of experience. The culture of long hours and constant urgency does not support those with family responsibilities.

Vorgesetztenverhalten

Micromanagement is widespread. Focus is placed on staying past a certain hour rather than on outcomes. Many managers lack people‑leadership experience, and this shows in day‑to‑day interactions.

Arbeitsbedingungen

The office feels overcrowded and shared spaces like the kitchen are rarely well maintained.

Kommunikation

Managers struggle to offer meaningful career guidance or structured feedback. Even after clearly outlining career aspirations, these conversations are frequently forgotten and repeated months later. Tools like 360° reviews exist, but without accountability or follow‑through they have little impact. The constant "we are family" messaging feels disconnected from the actual employee experience.

Gehalt/Benefits

They provide online meditation/yoga and now online psychologist/psychiatrist as employees are burning out. This tells how unhealthy it is to work for this company.

Gleichberechtigung

Decision‑making often sits within a small, homogeneous group, and several women have left citing unequal treatment. Public claims about diversity don’t always align with internal reality.

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Arbeitgeber-Kommentar

Johanna ThielenPeople Lead

Thank you for taking the time to share such detailed feedback. We take every review seriously both as an opportunity to improve and to provide an accurate picture of what it's like to work at charles today.

We do want to note upfront that several points in this review (including references to former colleagues and benefits we no longer offer) suggest this feedback may reflect an experience from some time ago. A lot has evolved since then, and we'd like to set the record straight on a few things.

SETTING THE FACTS STRAIGHT
Our Head of Finance was with us for over two years before moving on, and the role was filled through an internal promotion — something we see as a sign of growth, not instability. Our current People Lead has also been with us for over two years. Regarding our office: it provides sufficient space for everyone and is well equipped, including a fully stocked kitchen with drinks and snacks. We regularly gather team feedback to maintain a comfortable working environment. On the benefits side, we currently provide mental health support through OpenUp, giving our team access to professional psychologists and coaching. We see this as a proactive investment in our team's wellbeing, not a reaction to an unhealthy environment.

CULTURE AND WORK-LIFE BALANCE
We fundamentally believe performance should be measured by outcomes, not hours spent in the office. However, we are not and have never been a remote-first company and openly communicate that we value in-office interactions. We also want to respectfully point out that terms like "rising burnout rates" should be used carefully since burnout is a medical diagnosis that should not be broadly attributed without clinical basis, as it can be misleading and unfair to current and prospective colleagues.

WHAT WE'RE BUILDING
We hear the underlying concerns around feedback culture, leadership development, and career growth. These are areas we've been actively investing in - from structured manager enablement to clearer development frameworks and more consistent follow-through on career conversations. We also want to thank the reviewer for acknowledging that teams genuinely try to support each other. That spirit of collaboration is something our people actively contribute to every day, and we're proud of it.

We'd genuinely welcome the opportunity to discuss this feedback further. If you're open to it, please reach out to our People team directly because honest dialogue helps us grow.

Thank you again for your candour.

charles People team

Puls

Bewertungen zeigen das große Ganze. Puls zeigt den Moment.

Wie läuft deine Arbeitswoche?

Anonym · Sieh, ob’s deinen Kolleg:innen auch so geht.

One of my favourite workplaces

4,9
Empfohlen
Praktikant/inHat zum Zeitpunkt der Bewertung im Bereich Administration / Verwaltung in Berlin gearbeitet.

Gut am Arbeitgeber finde ich

The benefits are top-notch, and the people and culture here are just amazing. Plus, the office is beautiful and in a great spot. It's a fantastic place to work.

Schlecht am Arbeitgeber finde ich

-

Verbesserungsvorschläge

charles offers an incredible work environment with amazing colleagues. If I had to suggest any improvements, it would be to maintain the kitchen a bit more regularly, nothing else!


Arbeitsatmosphäre

Image

Work-Life-Balance

Karriere/Weiterbildung

Gehalt/Benefits

Umwelt-/Sozialbewusstsein

Kollegenzusammenhalt

Umgang mit älteren Kollegen

Vorgesetztenverhalten

Arbeitsbedingungen

Kommunikation

Gleichberechtigung

Interessante Aufgaben

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Big promises but many issues, look for other places if you can!

1,2
Nicht empfohlen
Ex-Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung nicht mehr im Bereich Vertrieb / Verkauf in Berlin gearbeitet.

Gut am Arbeitgeber finde ich

Hearing all the juicy gossips and relationship drama on a daily basis was certainly entertaining

Schlecht am Arbeitgeber finde ich

- Not listening to other's viewpoints and just wanted to do things your way
- Not knowing how to read between the lines
- Not truly caring about employees' wellbeing

Verbesserungsvorschläge

- Should have gotten rid of the other co-founder way sooner
- Drink less alcohol and be on time to meetings and have an agenda

Arbeitsatmosphäre

Long hours and some employees give rather critical instead of constructive feedback. Turnover rate is quite high, and this show bad company culture. For example, legal counsel left after less than a year. Took over six months to find a replacement, who now is also leaving after less than a year. Many good employees who helped build the company, including the only HR Manager at the time, left last year.

Work-Life-Balance

Yes, you can leave the office at a reasonable time, like 6pm, but only if you have already resigned. For those still with the company, leaving early gets you passive-aggressive comments. Example is weekly workout session used to start at 6pm but got pushed to 7pm because CEO wanted us to work more. Another example is your boss would call you for work related matters and expect you to answer during your paid vacation. Management say they care about well-being with yoga and meditation classes, but this is just very superficial at best, and hysterical at worst. What employees really want is feedback in surveys to be taken serious, and see real actions to show voices and requests are heard.

Karriere/Weiterbildung

Asked for it but never made any action items, let alone getting constructive feedback or coaching from the direct manager

Umgang mit älteren Kollegen

Not many older colleagues were hired because there isn't much diversity in the first place. Also, no way they can work in a place where long hours is expected, even though they would not admit that publicly

Vorgesetztenverhalten

I know it’s a startup and sometimes work is a lot. But many managers worked in big companies before. And they are usually late to meetings. And when he finally arrived, you often could smell his alcohol breath, and of course there was no agenda for the meeting. Also seemed to like to play favoritism.

Arbeitsbedingungen

Kitchen was never clean

Kommunikation

Managers don't really know how to give good feedback to help their employees grow or be a good career coach. Even if you explained your career plans to them, they would forget and continue to expect you to keep doing things the old way. In three months, they would ask the same question again. Also, conducting comprehensive performance reviews, such as 360-degree feedback, is insufficient if there is no accountability or system to build, track, and follow up on action items. Overall, just didn't feel that I was being cared as an employee, even though they like to say 'we are family'.

Gehalt/Benefits

There are at least a few people that left because they didn't receive a raise for over a year even though their performance review was good. Also not sure if asking a wellness company owned by one of the founder's girlfriend to provide online meditation/yoga classes is a benefit

Gleichberechtigung

Professionalism from a certain executive member with limited domain experience was also questionable, he fired an ethnic female employee with many years of experience just because they could not agree on things and that she did not finish work during weekend. Decisions are formed within a homogenous group most of the time. Many women left the company as well because they felt they were treated unequally. Their commitment to diversity is questionable, even though they recently claimed that they have have several women in senior positions. Take a quick look on LinkedIn and you will see there are only 2 women in Head/VP position.


Image

Umwelt-/Sozialbewusstsein

Kollegenzusammenhalt

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Diversity doesn’t exist

1,2
Nicht empfohlen
Hat zum Zeitpunkt der Bewertung für dieses Unternehmen in Berlin gearbeitet.

Schlecht am Arbeitgeber finde ich

Overtime is expected and leaving “early” will affect career chances. The type of individual who work late and socialise with upper management, are promoted or hired.

Karriere/Weiterbildung

If you’re a certain type you have a career.

Umgang mit älteren Kollegen

There are none

Gleichberechtigung

Women are barely promoted or listened to.


Arbeitsatmosphäre

Image

Work-Life-Balance

Gehalt/Benefits

Umwelt-/Sozialbewusstsein

Kollegenzusammenhalt

Vorgesetztenverhalten

Arbeitsbedingungen

Kommunikation

Interessante Aufgaben

1Hilfreichfindet das hilfreich5Zustimmenstimmen zuMeldenTeilen

Arbeitgeber-Kommentar

Johanna ThielenPeople Lead

Thanks for the feedback. We genuinely value insights from our (former) team members as they help us identify areas for improvement. I would like to address some points you’ve raised.

Regarding overtime, we’d like to clarify that while we have flexible working hours, working late is not an expectation. We do recognize that occasionally, in a dynamic start-up environment, some employees may work longer hours to meet deadlines, which can demonstrate commitment. However, this is not a criterion for career advancement.

On the topic of career development, we ensure that all employees have equal opportunities for growth. Promotions and career advancements are based on bi-annual comprehensive performance reviews, including 360-degree feedback, to ensure fairness and objectivity.

We take equality seriously and are committed to creating an inclusive environment where everyone’s voice is heard. We actively listen to and support both women and men equally. This commitment is reflected in our leadership, where we have several women in senior positions.

Thank you again for your feedback. We will continue to work on improving our workplace for everyone. We wish you all the best in your future endeavors.

Your charles People Team

Employer gave no feedback until biannual review, was not offered internal or external training. Overtime always expected

2,2
Nicht empfohlen
Ex-Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung nicht mehr für dieses Unternehmen in Berlin gearbeitet.

Gut am Arbeitgeber finde ich

Pizza parties if you like them I guess

Schlecht am Arbeitgeber finde ich

Pressure on overtime and bad meeting etiquette

Karriere/Weiterbildung

Career possible but no training involved


Arbeitsatmosphäre

Image

Work-Life-Balance

Umwelt-/Sozialbewusstsein

Kollegenzusammenhalt

Vorgesetztenverhalten

Arbeitsbedingungen

Kommunikation

Gehalt/Benefits

Gleichberechtigung

Interessante Aufgaben

HilfreichHilfreich?4Zustimmenstimmen zuMeldenTeilen

Arbeitgeber-Kommentar

Johanna ThielenPeople Lead

Thank you for taking the time to share your feedback with us.

In addition to our pizza parties, we also organize various team events within departments and company-wide events to foster a collaborative and enjoyable work environment.

Regarding the pressure on overtime, we’d like to clarify that we have a flexible working hours policy to help our employees maintain a healthy work-life balance. As with any dynamic start-up, there may be times when we work a little longer, but we strive to ensure it is balanced and not a constant expectation.

As for career development and training, we’re excited to share that we have introduced several training programs this year to support our employees’ growth and development after receiving feedback that this was missing. Unfortunately, it seems these initiatives were implemented after your time with us, but they are now an integral part of our career development offerings.

Thank you again for your review and for being a part of our journey. We wish you all the best in your future endeavors.

Your charles People Team

Modern employer with very inclusive environment!

4,8
Empfohlen
FührungskraftHat zum Zeitpunkt der Bewertung im Bereich Recht / Steuern in Berlin gearbeitet.

Gut am Arbeitgeber finde ich

Inclusive environment and openess for feedback and suggestions to improve work and culture, direct communication with leadership team and founders, no "hierarchies" visible in day to day operations, challenging tasks that matter for the business, onboarding process that leaves no questions open

Schlecht am Arbeitgeber finde ich

Could offer a bit more training/education on the job


Arbeitsatmosphäre

Image

Work-Life-Balance

Karriere/Weiterbildung

Gehalt/Benefits

Umwelt-/Sozialbewusstsein

Kollegenzusammenhalt

Umgang mit älteren Kollegen

Vorgesetztenverhalten

Arbeitsbedingungen

Kommunikation

Gleichberechtigung

Interessante Aufgaben

HilfreichHilfreich?2Zustimmenstimmen zuMeldenTeilen