Team2Venture /twago.com Bewerbung: 12 Vorstellungsgespräche

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Ein Bewerber hat diesen Arbeitgeber mit 1,0 Punkten auf einer Skala von 1 bis 5 bewertet.

August 2018

Unprofessional!

1,0

Absage

August 2018

Bewerber/inHat sich 2017 bei twago AG als customer service representative beworben und eine Absage erhalten.

Verbesserungsvorschläge

After I applied I have been contacted from an Executive Assistant saying that my profile was very interesting and asking what my salary expectations were. Please note: the position was advertised as part time without even mentioning for how many hours weekly. I asked for more info and replied with the figure I had in mind. Please note: my salary expectation was not high and the description mentioned "competitive salary" (why are they asking you for your salary expectations if they have a range in mind? After all, they could just tell that range and you could self-select out if it didn’t work for you. That would make a lot more sense).
After that, I received an email saying that " there has been another candidates who matched our job requirements even better." (after NO interview??? Guess what? The other candidate had lower expectation apparently). Dear Twago, this is not the way of selecting people. You should judge people by their expertise and not by their salary expectation. You should give them a chance at least for an interview, because that's the right place for a potential salary negotiation.

Erklärung der weiteren Schritte

Professionalität des Gesprächs

Zufriedenstellende Reaktion

Wertschätzende Behandlung

Vollständigkeit der Infos

Erwartbarkeit des Prozesses

Zufriedenstellende Antworten

Angenehme Atmosphäre

Schnelle Antwort

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Arbeitgeber-Kommentar

twago-TeamSeptember 2018

Dear applicant,
We are very sorry to hear that you are dissatisfied with the application process and that our philosophy does not meet your demands.
As a matter of principle, it is a standard procedure to ask in all of our job advertisements for information on availability and salary expectations. If this is not stated by the applicant already, we request these details via email. It helps us to obtain an overall picture in order to estimate whether our vacancy matches the expectations on both sides - our requirements as the employer, but also your needs as a potential employee. Most important for this evaluation is that the candidates' profile, skills, and experience match the job requirements and company culture. Ideally, next to these aspects also the salary expectations are more or less in line with our salary range. However, the salary expectations never solely justify the rejection of a candidate. The salary can always be negotiated at the end of the recruiting process so it meets the candidate’s standards of living as well as our company policy.
Please understand that it is neither possible for us to invite every candidate, nor to give an individual response with a detailed reason for rejection to each of our candidates. We are a small team and receive quite some applications, so we have to rely on standard rejections to be able to at least give short feedback to everyone. Only in cases of proactive requests for detailed feedback or after interviews, we give individual feedback. Feel free to send us your profile again to join-our-team@twago.com and we are happy to give you more detailed feedback on why we could not invite you for an interview.
We wish you all the best,
your twago team.