Workplace insights that matter.

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ITSP Services 

Not bad, but there is room for improvement

Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich IT bei ITSP Services GmbH gearbeitet.

Gut am Arbeitgeber finde ich

Opportunities to grow with the company, external courses, internal courses, trips to conferences, etc.

Schlecht am Arbeitgeber finde ich

The salaries in certain departments are great and negotiable whereas in the others are not.


The only thing the company should perhaps change would be the recruiting policy for the support center as they hire too many people educated at the MA level who have lots of ambition and a lack of patience.


I am working in a small but cheerful team


The internal communication should be much more direct - e.g. many colleagues are not even approachable and since the company has several locations, it is sometimes hard to get a reply you urgently need


Lots of hypocrisy among the colleagues as the company offers opportunities to grow internally - therefore, people sometimes try to hard to prove themselves and forget about the team-player role


It depends on the position, but some people, especially the customer support, work weekends as well and the schedule is oftentimes fixed so that you cannot negotiate your days off


Team leaders, again - depending on the department, are OK, but can become grumpy if you show potential... So, pay attention to how you behave.

Interessante Aufgaben

Most of the employers do not have the chance to express their creativity because much of the work is repetitive. However, if you have a really great idea and you want to share it, team leaders are sometimes open enough to support you and help develop it (except for when this idea puts them under pressure).


Being a foreigner in this company has never felt that bad except for having lower salaries than the Austrian people working here. Also, people claiming that behaving instead of performing is the path to progress here - these are not honest or not able to take a look in the mirror. Sometimes connections play a huge role, but sometimes it is all down to great work and performing well. I guess this is similar to any other company out there.

Umgang mit älteren Kollegen

The colleagues who work here for a long time are appreciated and enjoy some real comfort.


This is an area I would improve significantly because half of the employees work in an old-fashioned environment equipped with what I would label as semi-professional hardware and software. Some of the offices definitely need to be refurnished.


The company has a decent environmental consciousness but colleagues should be a bit more responsible in the kitchen area but this says more about colleagues.


Taking into account companies active in the same branch, ITSP pays beginners very well and their support is much appreciated.


The 2-star image comes from the customer support employees who are all there temporarily as they all want to make progress internally. However, the company cannot offer internal promotions weekly and such colleagues are causing fires in the probably biggest department by speaking poorly of the company. Again, it is much better than the image might imply and such behavior should not be taken lightly by the team leader and the rest of the management. A change of the recruiting strategy might be needed.


Employees can learn a lot if they want to as there are enough chances given to everyone.