Senior SAP S/4HANA Application Support (m/f/d)

Raiffeisen Bank International (RBI) is one of the leading banking groups in Central and Eastern Europe, operating in multiple countries with a strong focus on stability, innovation, and regulatory excellence. Our SAP S/4HANA landscape is a critical backbone for finance, accounting, and group-wide processes. To strengthen our SAP application management capabilities, we are looking for a Senior SAP S/4HANA Application Manager who takes end-to-end responsibility for stable operations, continuous improvement, and secure delivery in a highly regulated banking environment. As a Senior SAP S/4HANA Application Manager, you are responsible for the run and change of SAP S/4HANA applications with a strong focus on finance-related processes. You act as a central point of contact between business, IT delivery, SAP Basis, external partners, and auditors.

Your mission:

• End-to-end application management for SAP S/4HANA services (Run & Change)
• Coordinate operational topics with SAP Infrastructure Team and external vendors
• Ensure transparent communication during incidents and planned changes
• Perform root cause analyses and drive sustainable solutions
• Plan and coordinate SAP S/4HANA release upgrades, support packages, and transports (incl. cutover and hypercare)
• Coordinate security topics, vulnerability fixes, penetration tests and audit findings (internal & external)
• Support and continuously improve documentation, monitoring, and operational processes
• Contribute to cross-functional initiatives within the Finance & IT organization

Core Competencies:

• Several years of hands-on experience in SAP application management, ideally SAP S/4HANA
• Experience with:
  • SAP S/4HANA Release & Change Management
  • Incident, Problem, and Service Management (ITIL-oriented)
  • Security and audit-related topics
  • User Management
• Solid knowledge of SAP Finance processes (FI/CO or adjacent areas)
• Sound accounting knowledge preferable in banking industry
• Proven ability to coordinate complex topics across multiple stakeholders
• Fluent English skills; German is an advantage

What’s in it for you:

• Work-Life-Balance: Flexible hours, work-from-home options from Austria.
• Global community: 75+ nationalities, English as the company language, and work permit support. Our teams thrive on collaboration and mutual respect.
• Career growth: We believe in continuous learning and proactive career development. Take on challenging work that stretches your abilities, attend trainings, and use new technologies to make a lasting impact.
• Stay healthy: Subsidized canteen, well-being programs, check-ups, and sport allowances.
• Save money: Discounts, exclusive banking terms, and a free public transport pass.
• Family support: Child allowances, gender-neutral parental leave, bilingual company kindergarten, and holiday childcare.
• Competitive salary: In accordance with Austrian legal requirements, the minimum salary for this position is EUR 3.725,93 gross per month under the applicable Banking Collective Agreement. The actual salary is typically higher and will be determined individually based on your qualifications, professional experience, and the specific requirements of the role.