National Transport Operations Manager - Contract Logistics

It's more than a job

As a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you not only contribute to the success of your team, but also to the day-to-day operations and success in the warehouse and distribution centres. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine.

Be at the heart of our Transport Operations Center and join us as National Transport Operations Manager - Contract Logistics. In this role, you lead and oversee daily transport operations to meet customer needs and ensure On Time In Full deliveries, working closely with warehouse and supply chain teams. You are responsible for managing team performance and executing operational plans to achieve targets and deliver value for assigned customers.

How you create impact

• Full ownership of day to day transport operations across Contract Logistics sites in the Netherlands, ensuring On Time In Full delivery and achievement of agreed performance targets
• Transport carrier and supplier management, including performance monitoring, cost control, and disciplined execution of the procurement strategy
• Lead, manage, and develop a transport team of approximately 10 employees, providing clear direction, coaching, performance management, and supporting long term capability development
• Ensure effective workforce and capacity planning, including the management of temporary contracts to flex resources in line with operational demand
• Customer relationship management, acting as the main operational point of contact and managing escalations, service issues, and continuous service improvement
• End to end transport planning and operational oversight, ensuring sufficient capacity and swift resolution of disruptions and service deviations
• Drive continuous improvement initiatives, applying the Kuehne + Nagel Production System to enhance service quality, efficiency, and cost performance
• Lead and contribute to transport related projects, including new customer implementations, new transport flows, and the introduction of new ways of working
• Ensure compliance with quality, safety, health, and security standards, while contributing to the national Transport Operations Center roadmap together with leadership peers

What we would like you to bring

• Ideally a Bachelor’s or Master’s degree in logistics, supply chain, or a related field; relevant practical experience is equally valued
• 2 to 3 years of experience in transport, logistics, or distribution operations, ideally in an operational or supervisory role
• Good understanding of transport and contract logistics processes, including daily distribution activities
• Proven ability to communicate confidently and professionally with customers, including operational discussions, issue handling, and expectation management
• Experience in managing or supervising a small team, or taking day to day responsibility for people planning and operational coordination
• Experience in coordinating transport partners or external service providers in a fast paced operational environment
• Exposure to process improvement or efficiency initiatives within an operational setting
• Strong organizational skills and the ability to work under pressure, manage priorities, and resolve operational issues pragmatically
• Fluent in Dutch (required); English is a strong advantage, both spoken and written

What's in it for you

At Kuehne + Nagel you can demonstrate your personal and professional attributes. And you will have countless opportunities for further development. Benefit from the comprehensive offers provided by a global market leader and contribute your ideas on how we can continue to get a little better every day. You can be sure: Your opinion counts.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.