Technical Support (m/f/d)
HeuteVienna
Vollzeit
20.000 € - 60.000 € / Jahr (laut Jobangabe)
Was ehemalige und aktuelle Mitarbeiter:innen über diesen Arbeitgeber sagen
Mitarbeiter:innen-Zufriedenheit
4.0
84%
WeiterempfehlungMehr Einblicke
Kulturfaktoren
Wirtschaftlichkeit aus dem Blick verlieren
21%
Den Mitarbeitenden sagen, was sie besser machen können
19%
Konstruktiv mit Fehlern umgehen
19%
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Benefits
Diensthandy
14%
Betriebliche Altersvorsorge
11%
Gute Verkehrsanbindung
10%
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Geschätztes Gehalt
Das könntest du laut kununu User:innen als Vertriebsingenieur:in in Österreich verdienen
Ø 62.400 €
Bruttodurchschnittsgehalt Vollzeit
40.400 €97.600 €
Mehr Einblicke
Der Stellenanzeigentext wurde mithilfe von kununu intelligence (ki) analysiert und strukturiert.
Deine Aufgaben
- Support partners with technical questions by phone, email and ticket system
- Assist with project planning and advise on suitable hardware and software solutions
- Help troubleshoot installations and identify practical solutions
- Guide partners during setup, configuration and commissioning
- Review project requirements and recommend the right Loxone approach
- Work closely with colleagues in support, sales and training
- Build trust with partners through competent and reliable technical support
Dein Profil
- Technical background in electrical engineering, automation, controls or a similar field
- Good understanding of electrical systems and basic networking
- PLC knowledge is beneficial
- IoT or building automation experience is an advantage
- Strong troubleshooting skills and logical thinking
- Confident using a PC and software tools
- Excellent spoken Bulgarian and good spoken and written English
- Able to communicate technical topics clearly by phone and in writing
- Motivated, switched on and solution-oriented
Vergütung & Benefits
- Full-time office-based role in Burgas
- Intensive 3-week onboarding bootcamp at Loxone HQ in Kollerschlag, Austria
- Practical product and project training
- International team and long-term development opportunities
- A role with real technical depth and partner impact
Monthly net salary: €1,150 - €1,600
Was die Firma über den Job sagt
Technical Support (m/f/d)
Technology is your strength - and helping partners solve real project challenges motivates you? Do you enjoy troubleshooting, planning systems and supporting installers with practical technical advice? As a Partner Coach at Loxone, you will support our partners throughout their projects - from planning and hardware selection to troubleshooting and commissioning support. You will be a key technical contact for installers working with smart home and building automation. This role is suited to someone technically strong, calm under pressure and confident speaking to customers by phone and ticket.
Your Responsibilities
- Support partners with technical questions by phone, email and ticket system
- Assist with project planning and advise on suitable hardware and software solutions
- Help troubleshoot installations and identify practical solutions
- Guide partners during setup, configuration and commissioning
- Review project requirements and recommend the right Loxone approach
- Work closely with colleagues in support, sales and training
- Build trust with partners through competent and reliable technical support
Your Profile
- Technical background in electrical engineering, automation, controls or a similar field
- Good understanding of electrical systems and basic networking
- PLC knowledge is beneficial
- IoT or building automation experience is an advantage
- Strong troubleshooting skills and logical thinking
- Confident using a PC and software tools
- Excellent spoken Bulgarian and good spoken and written English
- Able to communicate technical topics clearly by phone and in writing
- Motivated, switched on and solution-oriented
What We Offer
- Full-time office-based role in Burgas
- Intensive 3-week onboarding bootcamp at Loxone HQ in Kollerschlag, Austria
- Practical product and project training
- International team and long-term development opportunities
- A role with real technical depth and partner impact
Salary
Monthly net salary: €1,150 - €1,600
Please note: Daily communication with Bulgarian customers is in Bulgarian. Internal training, collaboration and communication within the international company are in English.
Neugierig, hier zu arbeiten?Dann bewirb dich gleich für den Job bei Glide Airlines.
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