Technical Support (m/f/d)

Deine Aufgaben

• Support partners with technical questions by phone, email and ticket system
• Assist with project planning and advise on suitable hardware and software solutions
• Help troubleshoot installations and identify practical solutions
• Guide partners during setup, configuration and commissioning
• Review project requirements and recommend the right Loxone approach
• Work closely with colleagues in support, sales and training
• Build trust with partners through competent and reliable technical support

Dein Profil

• Technical background in electrical engineering, automation, controls or a similar field
• Good understanding of electrical systems and basic networking
• PLC knowledge is beneficial
• IoT or building automation experience is an advantage
• Strong troubleshooting skills and logical thinking
• Confident using a PC and software tools
• Excellent spoken Bulgarian and good spoken and written English
• Able to communicate technical topics clearly by phone and in writing
• Motivated, switched on and solution-oriented

Vergütung & Benefits

• Full-time office-based role in Burgas
• Intensive 3-week onboarding bootcamp at Loxone HQ in Kollerschlag, Austria
• Practical product and project training
• International team and long-term development opportunities
• A role with real technical depth and partner impact

Monthly net salary: €1,150 - €1,600