Specialist Customer Service Productivity

Overview of the Company

OMV Petrom is the largest energy company in South-Eastern Europe, being active on every aspect of the energy value chain: from wells, producing oil and gas, to refining and fuels distribution, gas supply and power generation & supply. We provide the energy for day-to-day modern life: fuels for mobility, light and heat. We believe that we can only evolve with a diverse mix of employees and by ensuring a healthy work-life balance.

Our Business | OMVPetrom.com

At OMV Petrom, we have a long tradition of responsible behavior towards employees, the environment and society. Sustainability means a focus on conducting the business responsibly, efficiently and in an innovative way. We are committed to create long-term value for the company and our stakeholders, while respecting the environment and, supporting the communities in which we operate.

Sustainability | OMVPetrom.com

Your tasks

• Performs basic tasks assigned in the area of accounting and simple finance processes, according to internal procedures and regulations, in an effective and efficient manner;
• Performs accurate and timely the allocated activities;
• Works on clearly instructed assignments with guidance;
• Contributes with ideas and suggestions to improve personal efficiency / effectiveness;
• Dedicated to the continuous improvement of own technical abilities and to assimilate new information from more senior colleagues in area of activity;
• Ensures compliance with internal controls with regards to finance&accounting processes in the area of activity;
• Provides information requested by the team lead/manager promptly, keeps data up to date and similar activities for the use by others;
• Prepares input for decision making by others.

Your profile

• Bachelor’s degree: Finance and/or Business;
• Relevant professional experience: 0-1 years in finance & accounting/Business;
• Good understanding of key functional areas related to customer support processes;
• Basic customer service knowledge;
• Customer orientation and ability to adapt/respond to different type of requests;
• Good customer service experience in managing maritime/ export process (logistics, including booking, documentation, and customs clearance processes) is considered an advantage;
• Good knowledge and skills of Microsoft Office;
• Basic knowledge and understanding of related legislations/norms, internal rules/guidelines;
• Fluent in English (speaking and writing). Other language skills Spanish, French, Italian any Easten European languages is an advantage.

What OMV Petrom can offer you

• Long weekend plans are always welcome - on Friday, our office hours end at 14.00.
• You can rely on a health insurance that covers medical treatment in a variety of private medical clinics.
• You can work from home, if the work activity allows.
• The number of your days off increase according to your work experience so that you'll enjoy more free time.
• We aim to make your vacation days happier, by paying each vacation day double.
• Are you a top performer? Your work can be rewarded each three months based on performance results.
• Additional days off and various financial support for different events like marriage, child birth, etc.
• Access to LinkedIn Learning and a variety of development programs.
• Do you prefer cars or bikes? We have free private covered parking.