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MED-EL 
GmbH
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Good company, but IT leadership needs serious improvement

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Angestellte/r oder Arbeiter/inHat zum Zeitpunkt der Bewertung im Bereich IT bei Medel in Innsbruck gearbeitet.

Gut am Arbeitgeber finde ich

The company has a meaningful mission and many good colleagues. The product is important and the work can be interesting.

There are people who really care and try to do a good job.

Schlecht am Arbeitgeber finde ich

he biggest problem is the current leadership culture in IT. There is too much unclear communication, too much internal politics and not enough real responsibility.

People should be treated fairly regardless of personal preference, old structures or internal alliances. At the moment, this does not always seem to be the case.

There is also a big gap between the external image of the company and what some employees experience internally.

Verbesserungsvorschläge

Take the leadership issues in IT seriously. Reduce politics.

Arbeitsatmosphäre

The atmosphere in IT is not good. Many people are careful with what they say, especially when topics are critical or related to management decisions.

There is a noticeable feeling of mistrust and tension. Some employees seem to be in a better position because they are closer to the current leadership, while others feel pushed aside or not taken seriously. This creates an unhealthy environment where people do not always feel treated fairly.

The company may look professional and stable from the outside, but inside IT the atmosphere is much more difficult.

Image

There is a huge difference between the external image and the internal reality in parts of IT.

MED-EL has a strong mission and a meaningful product. From the outside, the company looks professional, stable and value-driven. Internally, especially in IT, the reality can feel very different.

The image is way better than the actual experience in this area.

Work-Life-Balance

Work-life balance depends a lot on the team and position. Flex time is a positive point, and some flexibility exists.

However, it is hard to switch off when work feels personally stressful and politically charged. The problem is not only the number of working hours, but the emotional pressure caused by unclear decisions, lack of trust and difficult leadership behavior.

For a modern digital company, more home office would also be reasonable. Home office exists, but not as much as one might expect.

Karriere/Weiterbildung

Career development is one of the weakest areas. It is not always clear what criteria are used for promotions or development opportunities.

Some promotions and role decisions after the leadership change were difficult to understand from the outside. It sometimes looks like personal trust and closeness to leadership matter more than objective performance, experience or leadership ability.

This is very demotivating for employees who try to do good work but do not belong to the preferred circle.

Kollegenzusammenhalt

There are still many good colleagues, and in some teams the collaboration is good. But overall, IT feels divided.

Since the leadership change, there seems to be a split between people who are supported by the current leadership and people who were closer to previous structures or simply do not belong to the preferred circle. This is not healthy or professional.

A leadership change should not create camps inside a department. It should bring people together. At the moment, IT does not feel like one united team.

Vorgesetztenverhalten

This is the weakest point in IT. Some leaders do not handle criticism well and do not seem open to other opinions, even when there are good arguments or facts behind them.

Decisions can feel personal and not always based on clear criteria. It is not always clear who is responsible for what. Some topics are strongly pushed by management, but when problems appear, responsibility is not always taken in the same way.

A major issue is that trust seems to depend too much on personal loyalty. This affects how people are treated, who gets opportunities and who is listened to.

This makes people lose trust. Good leadership should create clarity, take responsibility and listen to feedback. At the moment, this is not consistently the case in IT.

Kommunikation

Communication is often unclear. Decicions are not explained well and priorities change regularly without people understanding why. Often important topics are communicated very positively at first, but later the reality looks different. This creates confusion and frustration. It would help a lot if communication was more honest, reliable, direct and consistent.

Gehalt/Benefits

Salary and benefits are okay in general, but the bigger problem is also fairness. Salary and career development should be based on transparent criteria, not on personal preference or internal politics.

Gleichberechtigung

Fairness is a serious concern. Decisions about trust, career opportunities and development do not always feel objective or based on clear criteria.

It often seems that personal preference, internal loyalty and closeness to certain leaders matter more than performance or competence. This creates the impression that not everyone has the same chances.

Interessante Aufgaben

The tasks can be interesting. MED-EL is an international company with meaningful products and many important IT topics.

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