MeisterLabs 

Software 

GmbH

Bewertungen

Hi, thanks a lot for sharing your honest feedback — especially the critical points. It’s not always easy to speak up, and I really appreciate that you did. I’m also glad to hear that our flexible work setup and the strong share of female leadership are valuable to you.

I know the past months have been tough, with lots of changes and transitions. It takes a while for all of us to adjust, and I’d love to stay closely in touch to see how we can best support you through this time.

One thing that concerns me is your point about problematic team members staying. That tells me some of our feedback mechanisms might not have worked as they should, and I’d really like to understand more. We want Meister to be a team free of “brilliant jerks.” If you’re open, please reach out to me directly, or, if it feels easier, you can also use our anonymous Leapsome suggestion box.

Best,
Rabea

Thank you for sharing your feedback. We value every perspective, as it helps us understand different experiences within Meister and identify areas where we can improve. We are sorry to hear that your time with us left you feeling this way.

We acknowledge that Meister has been through a significant transformation over the past few years. As a scale-up in a highly competitive market, adapting our strategy to meet new challenges is essential for our long-term success. This process has involved restructuring and making difficult decisions, including changes to our team. We understand that these periods of change can create uncertainty and anxiety. While we have had to make difficult, strategic adjustments, we want to clarify that these have been specific, infrequent events; the perception of layoffs occurring on a monthly basis is not reflective of our history. Every change was a deliberate decision aimed at aligning our teams with our long-term strategic goals. Your feedback underscores how critical it is to transparently communicate the "why" behind these decisions, and we are continuously working to improve how we manage and communicate organizational shifts.

Regarding your comments on leadership and KPIs, we respectfully have a different perspective. Our goal-setting is a collaborative, bottom-up process within each team. This is designed to ensure that performance indicators are meaningful and grounded in the daily reality of our teams, rather than being surface-level metrics dictated from the top. Fostering a psychologically safe environment where every team member feels supported is a top priority. To support this, we utilize regular engagement surveys, leadership training, anonymous feedback channels, and an external whistleblower platform to ensure concerns can be raised safely and addressed seriously. We take all feedback received through these channels seriously and use it to support our team's well-being.

On the topic of compensation, we are committed to fairness. Our compensation model is based on a market-oriented approach, utilizing an external benchmarking tool to ensure equity across all roles, levels, and teams. We continuously review our salary structures to remain competitive and fair.

Thank you again for your review. We value the effort you took to provide this feedback. If you are open to discussing your experience in more detail, I would welcome the opportunity to connect. Please feel free to reach out to me directly at rabea@meisterlabs.com.

Best,
Rabea

Thank you for taking the time to share such detailed feedback and for reflecting on your many years of commitment to Meister. We genuinely appreciate your contributions and are sorry to read that your journey with us had a disappointing end. Your perspective as a long-term team member is particularly valuable, and we want to acknowledge the positive aspects you mentioned, such as the strong team spirit, good foundational working conditions, and the autonomy to implement modern tools and practices.

We understand that the last few years of our transformation have brought challenges. While some decisions may have felt reactive from the outside, the overall strategic vision to evolve our business has remained firm and changes have been communicated openly. We also recognize that communication is one of the most challenging areas to get right in a dynamic company where each team member also has different needs. While we have been focusing on creating transparency through regular leadership updates and structured performance processes, your feedback makes it clear that these efforts haven’t always landed as intended for everyone. We are sorry that this period of change created a feeling of instability for you.

To navigate this transformation, we remain committed to fostering strong leadership. All our leaders participate in regular training programs, are provided with clear manager enablement and we have implemented a structured performance and development framework to ensure feedback is consistent. We deeply value the loyalty and experience of our long-tenured employees, who have been instrumental in building Meister. As the company evolves, we acknowledge that it may not remain the perfect fit for everyone who joined in an earlier phase.

Your comments on offboarding are especially important. Our process is designed to be fair and respectful, providing tailored support to assist team members in their transition. We aim to treat every team member with fairness and clarity, and we recognize that consistency is key. That said, exit arrangements are based on multiple factors, including contract terms, local labor laws, and individual circumstances - not tenure alone.

Thank you again for sharing your perspective and for being part of Meister's story. Your feedback gives us important insights. We’re thankful for everyone who has helped to shape Meister and wish you only the best in your next chapter.

As a written one-direction response of course makes it difficult to hear each others' perspectives, I'd welcome the opportunity to connect and hear your thoughts. Please feel free to reach out to me directly at rabea@meisterlabs.com.

Kind regards,
Rabea